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Remote Ncic Inmate Communications Jobs (NOW HIRING)

ViaPath Technologies

Sr Account Executive

Atlanta, GA · Remote

... inmate telephone and tablet contracts, delivering against net revenue targets. This is a remote ... Strong collaboration skills. * Strong verbal and written communication skills; polished ...

ViaPath Technologies

Sr Account Executive

Atlanta, GA · On-site +1

... inmate telephone and tablet contracts, delivering against net revenue targets. This is a remote ... Strong collaboration skills. * Strong verbal and written communication skills; polished ...

ViaPath Technologies

Sr Account Executive

Atlanta, GA · On-site +1

... inmate telephone and tablet contracts, delivering against net revenue targets. This is a remote ... Strong collaboration skills. * Strong verbal and written communication skills; polished ...

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Remote Ncic Inmate Communications information

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$26K

$31.5K

How much do remote ncic inmate communications jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote ncic inmate communications in the United States is $31,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,500.00 and $29,000.00 per year, depending on experience, location, and employer.

What is a Remote NCIC Inmate Communications?

A Remote NCIC Inmate Communications job typically involves working for NCIC Inmate Communications, a company that provides phone and communication services to correctional facilities. Employees in these roles may assist with customer support, technical issues, account setup, and billing inquiries for inmates and their families, all done remotely from home. The job requires strong communication skills, computer proficiency, and the ability to handle sensitive information with confidentiality. These positions offer the flexibility of remote work while supporting the important task of keeping inmates connected with their loved ones.

What are the key skills and qualifications needed to thrive as a Remote NCIC Inmate Communications representative?

To thrive as a Remote NCIC Inmate Communications Representative, you generally need strong customer service skills, attention to detail, and familiarity with call center operations, often supported by a high school diploma or equivalent. Proficiency with NCIC's communication platforms, ticketing systems, and basic computer applications is typically required. Excellent verbal communication, problem-solving abilities, and patience are vital soft skills for managing sensitive interactions with inmates’ families and correctional facility staff. These skills ensure accurate information handling, effective issue resolution, and a positive customer experience within a highly regulated environment.

What are some common challenges faced by Remote NCIC Inmate Communications representatives, and how can they be addressed?

Remote NCIC Inmate Communications representatives often navigate challenges such as handling sensitive information, maintaining compliance with legal and privacy regulations, and managing high call volumes from correctional facilities. Staying organized, following strict protocols, and utilizing company-provided training and support resources are key to overcoming these hurdles. Additionally, effective communication and strong problem-solving skills help representatives address inmate and facility concerns efficiently while preserving confidentiality and professionalism.

What is the difference between Remote Ncic Inmate Communications vs Remote Corrections Officer?

AspectRemote Ncic Inmate CommunicationsRemote Corrections Officer
CredentialsBackground checks, security clearances, possibly specialized certificationsHigh school diploma or GED, corrections training, security clearance
Work EnvironmentRemote, administrative setting, data managementCorrectional facilities, security-sensitive environment
Industry UsageLaw enforcement, criminal justice, data managementPrison system, law enforcement, corrections
Job FocusInmate data communication, NCIC database managementSupervision, security, inmate management

Remote Ncic Inmate Communications primarily involves managing inmate data and communicating with law enforcement agencies remotely, focusing on data accuracy and security. In contrast, Remote Corrections Officers are responsible for supervising inmates and maintaining security within correctional facilities. While both roles require security clearances and knowledge of criminal justice systems, their work environments and daily responsibilities differ significantly.

What cities are hiring for Remote Ncic Inmate Communications jobs?

Cities with the most Remote Ncic Inmate Communications job openings:

What are the most commonly searched types of Ncic Inmate Communications jobs?

The most popular types of Ncic Inmate Communications jobs are:

What states have the most Remote Ncic Inmate Communications jobs?

States with the most job openings for Remote Ncic Inmate Communications jobs include:

What job categories do people searching Remote Ncic Inmate Communications jobs look for?

The top searched job categories for Remote Ncic Inmate Communications jobs are:

Remote Ncic Inmate Communications jobs near you
Infographic showing various Remote Ncic Inmate Communications job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $31,873 per year, or $15.3 per hour.

Sr Account Executive

ViaPath Technologies

Atlanta, GA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

ViaPath is seeking an Sr Account Executive to join our growing sales team. The selected individual will be responsible for new business/customer acquisition for inmate telephone and tablet contracts, delivering against net revenue targets.

This is a remote based position located in one of the following states: Alabama, Mississippi, Tennessee, Arkansas, Georgia, North Carolina, South Carolina, and Florida with a requirment to travel up to 75% of the time. Must be located within one of the listed states and must be local to an airport to meet the travel requirement.


  • Prioritize assigned accounts
  • Develop account plans at the appropriate level and consistently use them to drive account activity
  • Develop deep relationships with decision-makers and influencers
  • Attend relevant conferences and appropriately represent ViaPath brand
  • Identify pain points and opportunities within each account
  • Drive measurable and increased pipeline activity into prospect and investment accounts
  • Lead opportunity development with each account
  • Drive solution selling methodology, leveraging demonstrations and other interactions with key client influencers
  • RFP response / proposal development and account planning process, working with a cross-functional ViaPath team
  • Once the account/contract is won, hand off relationship over time to an Account Manager according to the account transition process
  • Work closely with the Sales Leader, Sales Engineer, Implementation, and Field Services Teams
  • Update Salesforce.com daily

  • Bachelor’s degree preferred; equivalent years of experience in lieu of degree required.
  • A minimum of five (5) years of business development/sales experience with a strong understanding of the business development sales cycle process. Must have experience working in and/or selling into Public Safety, Criminal Justice, Law Enforcement, and/or Corrections environments. Telecom and/or technical background a plus.
  • Experience closing new business and generating new account revenue is strongly desired.
  • Self-starter with a drive to succeed.
  • Innovative, driven and resourceful; ability to adapt to achieve end goals.
  • Ability to effectively network, build and manage client relationships.
  • Independent, creative and strategic about making connections.
  • Strong collaboration skills.
  • Strong verbal and written communication skills; polished presentation skills.
  • Motivated to fully understand products and services to successfully position ViaPath for a contract win.
  • Ability to work successfully in a fast-paced environment while meeting company deadlines.
  • Experience working with Salesforce.com or similar CRM applications.
  • Ability to travel up to 75% monthly.
  • Experience selling relationship-based services in industries with a long sales cycle and frequent interaction with government entities preferred.
  • Technical background and/or ability to acquire technical knowledge to break solutions down for non-technical customers preferred.

ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath’s commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.

Benefits Overview

ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:

  • Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
  • Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
  • Flexible Time Off (FTO) – Including vacation and sick time
  • Company Holidays
  • Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.
  • Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
  • Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
  • Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

 

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.

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