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Remote Navy Federal Call Center Jobs (NOW HIRING)

Avery Partners

Call Center

Marietta, GA · On-site +1

$18 - $20/hr

Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM-4:30 PM A Women's Health practice in Cobb County looking for a compassionate, organized ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ...

EmergeOrtho

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Join EmergeOrtho as a Call Center Specialist - Work from Home! EmergeOrtho is committed to being ... Potential for Remote Work - Start with in-office training, with the opportunity to transition to ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7:00 AM - 7:00 PM General Description: Los Angeles, CA (Local ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7:00 AM - 7:00 PM General Description: Los Angeles, CA (Local ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7:00 AM - 7:00 PM General Description: Los Angeles, CA (Local ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7:00 AM - 7:00 PM General Description: Los Angeles, CA (Local ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7:00 AM - 7:00 PM General Description: Los Angeles, CA (Local ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

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All JobsNavy Federal Call Center JobsRemote Navy Federal Call Center Jobs

Remote Navy Federal Call Center information

See salary details

$10

$17

$25

How much do remote navy federal call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote navy federal call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Navy Federal Call Center Representative, and why are they important?

To thrive as a Remote Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure communication platforms is often required. Outstanding communication, patience, and active listening help representatives resolve member inquiries effectively and maintain a positive experience. These skills are crucial for ensuring member satisfaction, upholding service standards, and efficiently addressing a high volume of calls in a remote environment.

What is the difference between Remote Navy Federal Call Center vs Remote Customer Service Representative?

AspectRemote Navy Federal Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, primarily inbound callsHome-based or office, handling inbound and outbound customer inquiries
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries, including finance, retail, tech
Search & Comparison IntentJobs at Navy Federal, remote call center rolesRemote customer service jobs across industries

The Remote Navy Federal Call Center role focuses on handling customer inquiries for Navy Federal Credit Union, often requiring specific financial knowledge. In contrast, Remote Customer Service Representatives work across multiple industries, providing general support. Both roles typically require similar credentials and offer remote work environments, but they differ in employer focus and industry specialization.

What is a Remote Navy Federal Call Center job?

A Remote Navy Federal Call Center job involves working from home to assist Navy Federal Credit Union members with their banking needs over the phone, via chat, or email. Employees in this role typically handle inquiries about accounts, loans, credit cards, and other financial products, as well as provide support for technical issues and resolve member concerns. The position requires strong communication skills, a customer service mindset, and the ability to use digital tools and systems securely. Training is usually provided remotely, and employees must have a reliable internet connection and a quiet workspace.

What are some common challenges faced by representatives in a remote Navy Federal Call Center role, and how can they be managed?

Working remotely as a Navy Federal Call Center representative can present challenges such as staying engaged without in-person supervision, managing high call volumes, and maintaining effective communication with both members and team members. To successfully navigate these challenges, it's important to establish a structured daily routine, leverage available collaboration tools to stay connected with your team, and actively participate in regular virtual meetings. Additionally, taking advantage of training resources and seeking feedback can help you continuously improve your member service skills and adapt to the remote work environment.

Does Navy Federal allow remote work?

Navy Federal offers remote work opportunities for certain positions, including roles in their call centers. Remote Navy Federal call center jobs typically require strong communication skills and may involve training on specific customer service tools. Availability of remote work can vary based on the role and department.
More about Remote Navy Federal Call Center jobs
What cities are hiring for Remote Navy Federal Call Center jobs? Cities with the most Remote Navy Federal Call Center job openings:
What are the most commonly searched types of Navy Federal Call Center jobs? The most popular types of Navy Federal Call Center jobs are:
What states have the most Remote Navy Federal Call Center jobs? States with the most job openings for Remote Navy Federal Call Center jobs include:
What job categories do people searching Remote Navy Federal Call Center jobs look for? The top searched job categories for Remote Navy Federal Call Center jobs are:
Remote Navy Federal Call Center jobs near you
Infographic showing various Remote Navy Federal Call Center job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Remote Call Center Trainer

Remote Call Center Trainer

US Service Animals

Mandeville, LA • Remote

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Remote Call Center Trainer
Job Type: Full-Time
Pay: $50,000$65,000 base + $2,000$10,000 annual incentive
Schedule: 40h weekly within 7 AM 11 PM CST
Location: Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN)

About the Role
SAPS LLC is looking for a Call Center Trainer to be responsible for preparing new and existing agents to perform successfully in a sales-driven call center environment. This role ensures agents are trained on product knowledge, systems, sales execution, objection handling, customer engagement, and compliance requirements so they can transition to production with confidence and meet performance expectations.

What You'll Do
Deliver virtual and classroom call center training for new hires and existing agents
Coach agents through live call monitoring, roleplay, and one-on-one feedback
Develop and update training materials, scripts, and sales exercises
Identify skill gaps and escalate performance risks to the Training Manager
Document daily EOD recaps and live monitoring findings with behavioral specificity

Minimum Requirements
25 years of call center experience in sales or customer service
Experience delivering training, coaching, or onboarding in a call center environment
Strong knowledge of sales techniques, objection handling, and CRM systems
Proficient in Google Workspace, Slides, and learning management tools

Benefits
Health, Dental, Vision, Disability, and Life Insurance
401(k)/Roth IRA Match
Paid Time Off
Free Counseling Services
Remote Work Flexibility
FSA Account Offerings
Discounts on travel, movie tickets, electronics, and more
Hiring Process
Applicants must complete a short assessment before interviews through Test Gorilla.
As an equal-opportunity employer, we are committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited groups specified in applicable federal, state and local laws.