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Remote Navy Federal Call Center Jobs (NOW HIRING)

Call Center Remote

Call Center Representative - Remote

$16.50 - $20.50/hr

The primary function of the REMOTE Call Center Representative is to effectively handle all inbound support calls for Vision Innovation Partners affiliated Ophthalmology offices by providing ...

Avery Partners

Call Center

Marietta, GA · On-site +1

$18 - $20/hr

Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday-Friday | 8:00 AM-4:30 PM A Women's Health practice in Cobb County looking for a compassionate, organized ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7:00 AM - 7:00 PM General Description: Los Angeles, CA (Local ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7:00 AM - 7:00 PM General Description: Los Angeles, CA (Local ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7:00 AM - 7:00 PM General Description: Los Angeles, CA (Local ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

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All JobsNavy Federal Call Center JobsRemote Navy Federal Call Center Jobs

Remote Navy Federal Call Center information

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$10

$17

$25

How much do remote navy federal call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote navy federal call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Navy Federal Call Center Representative, and why are they important?

To thrive as a Remote Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure communication platforms is often required. Outstanding communication, patience, and active listening help representatives resolve member inquiries effectively and maintain a positive experience. These skills are crucial for ensuring member satisfaction, upholding service standards, and efficiently addressing a high volume of calls in a remote environment.

What is the difference between Remote Navy Federal Call Center vs Remote Customer Service Representative?

AspectRemote Navy Federal Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, primarily inbound callsHome-based or office, handling inbound and outbound customer inquiries
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries, including finance, retail, tech
Search & Comparison IntentJobs at Navy Federal, remote call center rolesRemote customer service jobs across industries

The Remote Navy Federal Call Center role focuses on handling customer inquiries for Navy Federal Credit Union, often requiring specific financial knowledge. In contrast, Remote Customer Service Representatives work across multiple industries, providing general support. Both roles typically require similar credentials and offer remote work environments, but they differ in employer focus and industry specialization.

What is a Remote Navy Federal Call Center job?

A Remote Navy Federal Call Center job involves working from home to assist Navy Federal Credit Union members with their banking needs over the phone, via chat, or email. Employees in this role typically handle inquiries about accounts, loans, credit cards, and other financial products, as well as provide support for technical issues and resolve member concerns. The position requires strong communication skills, a customer service mindset, and the ability to use digital tools and systems securely. Training is usually provided remotely, and employees must have a reliable internet connection and a quiet workspace.

What are some common challenges faced by representatives in a remote Navy Federal Call Center role, and how can they be managed?

Working remotely as a Navy Federal Call Center representative can present challenges such as staying engaged without in-person supervision, managing high call volumes, and maintaining effective communication with both members and team members. To successfully navigate these challenges, it's important to establish a structured daily routine, leverage available collaboration tools to stay connected with your team, and actively participate in regular virtual meetings. Additionally, taking advantage of training resources and seeking feedback can help you continuously improve your member service skills and adapt to the remote work environment.

Does Navy Federal allow remote work?

Navy Federal offers remote work opportunities for certain positions, including roles in their call centers. Remote Navy Federal call center jobs typically require strong communication skills and may involve training on specific customer service tools. Availability of remote work can vary based on the role and department.
More about Remote Navy Federal Call Center jobs
What cities are hiring for Remote Navy Federal Call Center jobs? Cities with the most Remote Navy Federal Call Center job openings:
What are the most commonly searched types of Navy Federal Call Center jobs? The most popular types of Navy Federal Call Center jobs are:
What states have the most Remote Navy Federal Call Center jobs? States with the most job openings for Remote Navy Federal Call Center jobs include:
What job categories do people searching Remote Navy Federal Call Center jobs look for? The top searched job categories for Remote Navy Federal Call Center jobs are:
Remote Navy Federal Call Center jobs near you
Infographic showing various Remote Navy Federal Call Center job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative - Remote

Call Center Remote

Remote

$16.50 - $20.50/hr

Part-time

Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Overview
At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values - PATIENTS.
The primary function of the REMOTE Call Center Representative is to effectively handle all inbound support calls for Vision Innovation Partners affiliated Ophthalmology offices by providing excellence in customer service.
Position is fully REMOTE. Applicants must reside in one of the following states to be considered and eligible for hire: PA, MD, VA, DC, FL, GA.
Responsibilities include but are not limited to answering new and existing patient inquiries, scheduling/rescheduling appointment requests, and completing daily administrative tasks for our growing Call Center support team.
The right candidate must have excellent interpersonal and communication skills, be detail oriented, and have a proven track record of being a team player. Additionally, candidates must have a high level of proficiency at handling customer service inquires and/or medical appointment scheduling. Experience in a health/patient care environment is desired.
Responsibilities
What You Will Do:
  • Respond to incoming calls efficiently and effectively with the highest level of quality service.
  • Handle inbound calls with the goal of increasing business through customer satisfaction and retention.
  • Answer general questions from patients with courtesy and patience.
  • Confirm, schedule, and reschedule appointments, as necessary.
  • Follow up with patients on scheduled appointments
  • Update patient demographics.
  • Collect and verify insurance information
  • Make outbound calls to patients and clinics.
  • Handle online appointment requests.
  • Handle email inquiries.
  • Task messages to clinics.

What You Will Bring:
  • Excellent customer service and communication skills
  • Knowledgeable in Microsoft Word, Outlook, and Excel as well as accuracy in data entry/typing & computerized scheduling systems (EMR/EHR)
  • Bi-lingual (English/Spanish) preferred (but not necessary)
  • Professional and confidential work ethic maintaining patient privacy by adhering to all applicable HIPAA regulations.
  • Ability to handle multiple inbound calls in a fast-paced, challenging environment.
  • Ability to multitask and navigate several systems at the same time.
  • Positive cheerful attitude.
  • Demonstration of critical thinking skills.
  • Excellent time management skills.
  • Ability to prioritize tasks.
  • Work collaboratively & courteously with all other departments to ensure a positive patient experience.
  • Perform various administrative functions and other duties/projects as assigned.

Qualifications
ALL SHIFTS ARE IN EASTERN STANDARD TIME (EST)
The shift(s) we are currently hiring for:
Monday through Friday 8:30AM - 5:00PM
Candidates must have a pleasant speaking voice, professional mannerisms, excellent computer skills, reliable internet, a quiet dedicated space to work from and work well in a fast-paced environment.
What we offer:
  • Competitive compensation package
  • Excellent comprehensive benefits
  • 401(K)
  • Significant eye care discounts
  • Continuing education allowances
  • Career growth and development
  • PTO and holidays off

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Employees will be provided with company computer and equipment.

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