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Remote Navy Federal Call Center Jobs (NOW HIRING)

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with ...

... federal projects. In this leadership role, you'll guide your team to success through coaching ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... federal projects. In this leadership role, you'll guide your team to success through coaching ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Military, local, state or federal government experience is a plus. * Graduation from an accredited ...

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent ...

... federal projects. In this leadership role, you'll guide your team to success through coaching ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... federal projects. In this leadership role, you'll guide your team to success through coaching ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... federal projects. In this leadership role, you'll guide your team to success through coaching ...

Nvision Eye Centers Remote Position NVISION ® Eye Centers is one of the largest ophthalmology ... Ability to handle a Call Center environment: work quickly and multi-task. Qualifications * 2+ years ...

Showing results 41-60

Remote Navy Federal Call Center information

See salary details

$10

$17

$25

How much do remote navy federal call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote navy federal call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a remote Navy Federal Call Center representative?

A Remote Navy Federal Call Center job involves working from home to assist Navy Federal Credit Union members with their banking needs over the phone, via chat, or email. Employees in this role typically handle inquiries about accounts, loans, credit cards, and other financial products, as well as provide support for technical issues and resolve member concerns. The position requires strong communication skills, a customer service mindset, and the ability to use digital tools and systems securely. Training is usually provided remotely, and employees must have a reliable internet connection and a quiet workspace.

What skills and qualifications are needed to thrive as a remote Navy Federal Call Center representative?

To thrive as a Remote Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure communication platforms is often required. Outstanding communication, patience, and active listening help representatives resolve member inquiries effectively and maintain a positive experience. These skills are crucial for ensuring member satisfaction, upholding service standards, and efficiently addressing a high volume of calls in a remote environment.

What are common challenges faced by remote Navy Federal Call Center representatives, and how can they be managed?

Working remotely as a Navy Federal Call Center representative can present challenges such as staying engaged without in-person supervision, managing high call volumes, and maintaining effective communication with both members and team members. To successfully navigate these challenges, it's important to establish a structured daily routine, leverage available collaboration tools to stay connected with your team, and actively participate in regular virtual meetings. Additionally, taking advantage of training resources and seeking feedback can help you continuously improve your member service skills and adapt to the remote work environment.

What is the difference between Remote Navy Federal Call Center vs Remote Customer Service Representative?

AspectRemote Navy Federal Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, primarily inbound callsHome-based or office, handling inbound and outbound customer inquiries
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries, including finance, retail, tech
Search & Comparison IntentJobs at Navy Federal, remote call center rolesRemote customer service jobs across industries

The Remote Navy Federal Call Center role focuses on handling customer inquiries for Navy Federal Credit Union, often requiring specific financial knowledge. In contrast, Remote Customer Service Representatives work across multiple industries, providing general support. Both roles typically require similar credentials and offer remote work environments, but they differ in employer focus and industry specialization.

More about Remote Navy Federal Call Center jobs

What cities are hiring for Remote Navy Federal Call Center jobs?

Cities with the most Remote Navy Federal Call Center job openings:

What are the most commonly searched types of Navy Federal Call Center jobs?

The most popular types of Navy Federal Call Center jobs are:

What states have the most Remote Navy Federal Call Center jobs?

States with the most job openings for Remote Navy Federal Call Center jobs include:

Infographic showing various Remote Navy Federal Call Center job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 5% In-person, 3% Hybrid, and 92% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote Call Center Representative

AppleOne

Avenel, NJ • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago


Job description

Work from home, help people, and make an impact! We’re hiring customer-focused professionals in New Jersey for a temporary/contract remote call center opportunity supporting healthcare insurance open enrollment. If you have 1–2 years of customer service or call center experience, enjoy helping people, and are comfortable working in a fast-paced, structured environment, this is a great opportunity to put your skills to work. Immediate hiring needs, paid training, and remote work!
Job Summary
Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with coverage, eligibility, enrollment, and account updates while delivering accurate, professional, and positive customer service.
Candidates will receive training on program information, systems, call flows, and compliance procedures. This role is ideal for individuals who are comfortable handling high call volumes, learning new systems, and maintaining accuracy while working independently from home.
IMPORTANT: Candidates must have their own Windows-based computer and meet all required technical specifications for remote work.
Key Responsibilities:
- Answer and manage high-volume inbound customer service calls related to healthcare coverage, eligibility, and enrollment.
- Process applications, enrollment updates, demographic changes, and related customer requests accurately.
- Enter, document, and track caller information in required systems while maintaining attention to detail.
- Follow privacy policies, call center procedures, compliance requirements, and performance standards.
- Provide professional, patient, and helpful support to callers during the open enrollment season.
- Work successfully in a structured remote call center environment from a New Jersey location.
Compensation and Benefits:
- Pay rate: $17.00 to $19.00 per hour.
- Job type: Contract/Temporary.
- Work arrangement: Remote work from home.
- Location requirement:
NJ residence required for New Jersey position $18-19/hour
Non-NJ residents may be considered for other remote projects at $17/hour
Apply today if you're ready to provide excellent customer service and help callers navigate their healthcare enrollment needs from the comfort of your home!


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1504

Company Description

This company offers growth and a great group of people to work with.


AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964