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Remote Navy Federal Call Center Jobs (NOW HIRING)

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

MCI Careers

Remote Call Center Representative

FL · Remote

$15.75 - $20.50/hr

... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

Burjline Builders

Remote Call Center Operator

Remote Call Centre Operator Northeastern Air Quality is seeking a diligent and professional Remote Call Centre Operator to join our dedicated team. As the first point of contact for our residential ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities ... VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity ...

BCForward

Remote Call Center Agent

Albuquerque, NM · Remote

$19.90/hr

Position: CSR - Call Center Representative Worksite : Remote (Local to State of New Mexico) Start Date: Oct 19 th , 2026 - The client is expecting 100% attendance for the first 90 days. Duration: 12 ...

Robert Half

Call Center Specialist

Albuquerque, NM · Remote

$14.25 - $16.50/hr

This fully remote opportunity is ideal for individuals who thrive in a fast-paced call center environment, communicate professionally, and are comfortable making a high volume of outbound calls. We ...

Netic

Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

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Remote Navy Federal Call Center information

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How much do remote navy federal call center jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote navy federal call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a remote Navy Federal Call Center representative?

A Remote Navy Federal Call Center job involves working from home to assist Navy Federal Credit Union members with their banking needs over the phone, via chat, or email. Employees in this role typically handle inquiries about accounts, loans, credit cards, and other financial products, as well as provide support for technical issues and resolve member concerns. The position requires strong communication skills, a customer service mindset, and the ability to use digital tools and systems securely. Training is usually provided remotely, and employees must have a reliable internet connection and a quiet workspace.

What skills and qualifications are needed to thrive as a remote Navy Federal Call Center representative?

To thrive as a Remote Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure communication platforms is often required. Outstanding communication, patience, and active listening help representatives resolve member inquiries effectively and maintain a positive experience. These skills are crucial for ensuring member satisfaction, upholding service standards, and efficiently addressing a high volume of calls in a remote environment.

What are common challenges faced by remote Navy Federal Call Center representatives, and how can they be managed?

Working remotely as a Navy Federal Call Center representative can present challenges such as staying engaged without in-person supervision, managing high call volumes, and maintaining effective communication with both members and team members. To successfully navigate these challenges, it's important to establish a structured daily routine, leverage available collaboration tools to stay connected with your team, and actively participate in regular virtual meetings. Additionally, taking advantage of training resources and seeking feedback can help you continuously improve your member service skills and adapt to the remote work environment.

What is the difference between Remote Navy Federal Call Center vs Remote Customer Service Representative?

AspectRemote Navy Federal Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, primarily inbound callsHome-based or office, handling inbound and outbound customer inquiries
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries, including finance, retail, tech
Search & Comparison IntentJobs at Navy Federal, remote call center rolesRemote customer service jobs across industries

The Remote Navy Federal Call Center role focuses on handling customer inquiries for Navy Federal Credit Union, often requiring specific financial knowledge. In contrast, Remote Customer Service Representatives work across multiple industries, providing general support. Both roles typically require similar credentials and offer remote work environments, but they differ in employer focus and industry specialization.

More about Remote Navy Federal Call Center jobs

What cities are hiring for Remote Navy Federal Call Center jobs?

Cities with the most Remote Navy Federal Call Center job openings:

What are the most commonly searched types of Navy Federal Call Center jobs?

The most popular types of Navy Federal Call Center jobs are:

What states have the most Remote Navy Federal Call Center jobs?

States with the most job openings for Remote Navy Federal Call Center jobs include:

What job categories do people searching Remote Navy Federal Call Center jobs look for?

The top searched job categories for Remote Navy Federal Call Center jobs are:

Remote Navy Federal Call Center jobs near you
Infographic showing various Remote Navy Federal Call Center job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote Call Center Representative

Tampa, FL • Remote

TechOp Solutions International
IT Services • 51 - 200 employees
Learn more about TechOp Solutions Internationalexternal

$16.50 - $20.50/hr

Full-time

Re-posted 7 hours ago

Job description

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. 

Recruiter Note: Remote position, but Candidate must reside within Tampa, FL or nearby cities.

Duties:  

  • Answer and track incoming calls 
  • Prepare and submit accurate, detailed reports in government systems 
  • Accurately record all details in accordance with procedures   
  • Conduct database and open-source research 
  • Route and escalate calls appropriately 
  • Other duties, as assigned 

Requirements

  • 3+ years experience in a call center 
  • Associate's Degree (Preferred)  high school diploma or equivalent is required
  • Proven ability to multitask simultaneously communicating and inputting data 
  • Strong written and verbal communication skills 
  • Proficiency with telephony systems, CRMs, and Microsoft Office Suite. 
  • Experience in handling sensitive information 

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.