ZipRecruiter

Log In

2

Work Remote Healthcare Call Center Jobs (NOW HIRING)

RemX

Be Seen First

Remote | Healthcare Call Center Rep | $16/hr

Shreveport, LA · Remote

$16/hr

"Looking for an exciting work-from-home opportunity? Join us as a Remote Medical Benefits ... Federal Health Care Program guidelines. What We're Looking For: 1 year of RECENT call center ...

RemX

Be Seen First

Remote | Healthcare Call Center Rep | $16/hr

Las Vegas, NV · Remote

$16/hr

"Looking for an exciting work-from-home opportunity? Join us as a Remote Medical Benefits ... Federal Health Care Program guidelines. Qualifications: 1 year or more of RECENT call center ...

next page

Showing results 1-20

All JobsWork Healthcare Call Center JobsWork Remote Healthcare Call Center Jobs

Work Remote Healthcare Call Center information

See salary details

$10

$17

$25

How much do work remote healthcare call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for work remote healthcare call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Work Remote Healthcare Call Center job?

A Work Remote Healthcare Call Center job involves assisting patients, healthcare providers, or insurance customers over the phone or through digital channels, all from a remote location such as your home. Employees in this role may schedule appointments, answer questions about medical services or insurance, handle billing inquiries, and provide support or information regarding healthcare procedures. The position requires excellent communication skills, a quiet workspace, and familiarity with healthcare terminology and privacy regulations. Working remotely offers flexibility and the ability to help people access essential healthcare services without commuting to an office.

What challenges might I face while working remotely in a healthcare call center, and how can I prepare for them?

Working remotely in a healthcare call center can present challenges such as maintaining clear communication with both patients and your team, managing sensitive patient information securely, and handling high call volumes. To prepare, ensure you have a reliable internet connection, a quiet workspace, and familiarity with the call center’s software and data privacy protocols. Additionally, staying proactive with virtual team check-ins and continuous training can help you stay connected and up-to-date with best practices.

What are the key skills and qualifications needed to thrive as a Work Remote Healthcare Call Center representative, and why are they important?

To thrive as a Work Remote Healthcare Call Center representative, you need strong customer service skills, healthcare knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, electronic health records (EHRs), and secure communication systems is often required. Excellent communication, active listening, and problem-solving abilities are standout soft skills for this role. These skills ensure efficient, accurate support for patients and providers, while maintaining confidentiality and a positive healthcare experience.
More about Work Remote Healthcare Call Center jobs
What cities are hiring for Work Remote Healthcare Call Center jobs? Cities with the most Work Remote Healthcare Call Center job openings:
What are the most commonly searched types of Work Healthcare Call Center jobs? The most popular types of Work Healthcare Call Center jobs are:
What states have the most Work Remote Healthcare Call Center jobs? States with the most job openings for Work Remote Healthcare Call Center jobs include:
What job categories do people searching Work Remote Healthcare Call Center jobs look for? The top searched job categories for Work Remote Healthcare Call Center jobs are:
Work Remote Healthcare Call Center jobs near you
Infographic showing various Work Remote Healthcare Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Healthcare Call Center Representative

Healthcare Call Center Representative

Sigma Systems, Inc.

Pittsburgh, PA • Remote

$15.50 - $19.50/hr

Full-time, Contractor

Posted 3 days ago

New

Job description

26-00653 Remote Healthcare Call Center Representative, 3 Months, Contract, Pittsburgh, PA ( Local Candidates Only)
Sigma Systems Inc is looking to hire a Remote Healthcare Call Center Representative to work for our client based in Pittsburgh, PA
Due to the governmental nature of these positions, only US Citizens are eligible to apply.

Responsibilities and Qualifications:

  • Receive inbound calls; calls may involve claims status, eligibility and benefit information; proficient computer skills required. Will take both Member and Provider calls. Will be trained on the Avaya system.
  • Bilingual Spanish speaking candidates are welcome and encouraged to apply
  • This is high energy role and requires individuals who can adapt to changes quickly
  • Will work in a fast-paced environment
  • Must have empathy and the ability to control conversation/call
  • High school/GED required
  • Must have customer service experience
  • Call center experience preferred (this is a high call volume position) (Preferred - Health Insurance Call Center Experience)
  • Soft skills are very important to this role and require a level of professionalism and caring.
  • Attendance is critical. You should plan to not miss any time during the first three months of the assignment due to the pace of the training class. Missing three days of training could result in immediate termination.
  • Must be able to work any shift between 8:00AM - 8:00PM
  • Must be open to working the 11:30AM - 8:00PM shift, which is a daily shift
  • Professional behavior, on camera training and adherence to the current Work from Home policy is required.
  • Work from home is not a substitute for child-care or elder care. You must be on camera and an active participant in the class.
  • Smoking of any type (including e-cigarettes, vape, etc.) is not permitted during the class or on the phones.

***Candidates who successfully complete the training program) will receive a bonus of $250. In order to be eligible, candidates must maintain acceptable attendance and no more than three absences or occurrences including late or early departures. They must be performing overall and meeting all job description criteria.

***Candidates who successfully complete the first 6 months on assignment will receive a retention bonus of $500. In order to be eligible, candidates need to be performing overall and maintain acceptable attendance standards. They may not be on any type of documented coaching.

***Candidates who successfully complete the first 6 months on assignment will be eligible to convert to full-time Gateway employees. This will be dependent upon factors such as business needs and performance.

***Candidates who have had 3 or more absences including call-offs, late arrivals or early departures during the 6-week training period, will be subject to having their contracts ended.