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Work Remote Healthcare Call Center Jobs (NOW HIRING)

ARStrat

Call Center Supervisor- Remote

Manitowoc, WI · Remote

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Experience with healthcare billing systems or EMR software preferred WORK ENVIRONMENT & EQUIPMENT:

GetixHealth

Call Center Supervisor- Remote

Manitowoc, WI · On-site +1

$50K/yr

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Experience with healthcare billing systems or EMR software preferred WORK ENVIRONMENT & EQUIPMENT:

ARStrat

Call Center Supervisor- Remote

Manitowoc, WI · On-site +1

$50K/yr

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... Experience with healthcare billing systems or EMR software preferred WORK ENVIRONMENT & EQUIPMENT:

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided ... This position has the option to work remote after a 4-week minimum onsite training at the Edmonds ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided ... This position has the option to work remote after a 4-week minimum onsite training at the Edmonds ...

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How much do work remote healthcare call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for work remote healthcare call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Work Remote Healthcare Call Center job?

A Work Remote Healthcare Call Center job involves assisting patients, healthcare providers, or insurance customers over the phone or through digital channels, all from a remote location such as your home. Employees in this role may schedule appointments, answer questions about medical services or insurance, handle billing inquiries, and provide support or information regarding healthcare procedures. The position requires excellent communication skills, a quiet workspace, and familiarity with healthcare terminology and privacy regulations. Working remotely offers flexibility and the ability to help people access essential healthcare services without commuting to an office.

What challenges might I face while working remotely in a healthcare call center, and how can I prepare for them?

Working remotely in a healthcare call center can present challenges such as maintaining clear communication with both patients and your team, managing sensitive patient information securely, and handling high call volumes. To prepare, ensure you have a reliable internet connection, a quiet workspace, and familiarity with the call center’s software and data privacy protocols. Additionally, staying proactive with virtual team check-ins and continuous training can help you stay connected and up-to-date with best practices.

What are the key skills and qualifications needed to thrive as a Work Remote Healthcare Call Center representative, and why are they important?

To thrive as a Work Remote Healthcare Call Center representative, you need strong customer service skills, healthcare knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, electronic health records (EHRs), and secure communication systems is often required. Excellent communication, active listening, and problem-solving abilities are standout soft skills for this role. These skills ensure efficient, accurate support for patients and providers, while maintaining confidentiality and a positive healthcare experience.
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Work Remote Healthcare Call Center jobs near you
Infographic showing various Work Remote Healthcare Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Healthcare Representative - Part-Time Remote Wisconsin

Call Center Healthcare Representative - Part-Time Remote Wisconsin

Gainwell Technologies

Madison, WI • On-site, Remote

$29K - $41K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

121st of 209 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Join Gainwell as a Call Center Healthcare Representative (Part-time) and play a meaningful role in supporting healthcare programs that serve communities across the country. In this remote, part-time role, you'll provide clear, accurate information to members and providers while delivering a professional and compassionate customer experience. If you thrive in a structured, high-volume environment and take pride in helping others, this opportunity offers purpose-driven work with daytime hours.
Your role in our mission
  • Handle inbound calls from members and providers, delivering accurate information related to healthcare benefits, eligibility, and services.
  • Research and resolve inquiries efficiently while following established procedures and compliance guidelines.
  • Document customer interactions clearly and accurately in multiple systems during live calls.
  • Meet performance expectations including quality standards, service levels, and productivity goals.
  • Contribute to a collaborative team environment focused on delivering reliable and responsive support.

What we're looking for
  • At least two (2) years of customer service experience, ideally in a call center or high-volume environment.
  • Healthcare experience preferred (medical office, pharmacy, insurance, Medicaid/Medicare, or healthcare call center).
  • Strong computer proficiency with the ability to navigate multiple applications and dual screens simultaneously.
  • Clear and professional communication skills with the ability to manage challenging conversations calmly.
  • Self-motivated and dependable, with the ability to work independently in a remote setting.

What you should expect in this role
  • Part-time remote position with scheduled hours primarily between 9:00 AM - 3:30 PM CST, Monday through Friday, aligned with business needs.
  • Paid 6-week training program at approximately 30 hours per week, designed to prepare you for success.
  • Ongoing scheduling based on business needs and call volume, with potential for additional hours when available.
  • Minimum hard-wired high-speed internet connection required (no Wi-Fi) with minimum download speed of 25 Mbps and upload speed of 10 Mbps, plus a private, distraction-free workspace.
  • Access to Gainwell's competitive benefits package in accordance with eligibility guidelines, including medical, dental, vision, and 401(k) options.

This posting is intended for pipelining. We will accept applications on an ongoing basis.
#LI-REMOTE
#LI-JT1
The pay range for this position is $29,100 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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