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Remote Merchant Assistant Jobs (NOW HIRING)

Harbor Freight Tools

Merchant - Remote

Calabasas, CA · On-site +1

$117K - $176K/yr

The Merchant is responsible for supporting the development of defined product categories, executing ... Lead item transition process across all relative departments and define forecasts * Assist Space ...

Harbor Freight Tools

Merchant - Remote

Calabasas, CA · Remote

$117K - $176K/yr

The Merchant is responsible for supporting the development of defined product categories, executing ... Lead item transition process across all relative departments and define forecasts * Assist Space ...

A-Line Greetings

Remote Support Specialist

Edina, MN · On-site +1

$25 - $38/hr

... merchant, vendor and corporate contacts. Answer questions and requests promptly * General service ... Order and service information • Assist with planning and scheduling of events as needed Work with ...

ALINE GREETINGS LLC

Remote Support Specialist

Edina, MN · On-site +1

$25 - $38/hr

... merchant, vendor and corporate contacts. Answer questions and requests promptly * General service ... Order and service information Assist with planning and scheduling of events as needed Work with ...

ALINE GREETINGS LLC

Remote Support Specialist

Edina, MN · Remote

$25 - $38/hr

... merchant, vendor and corporate contacts. Answer questions and requests promptly * General service ... Order and service information Assist with planning and scheduling of events as needed Work with ...

Mondo

Sales Assistant

Boston, MA · Remote

$50K - $60K/yr

Fully Remote Start Date Is: ASAP Duration: Full-time / Permanent Compensation Range: $50K-$60K base ... Support digital merchandising and new-item setup to ensure products are accurately launched online.

Evereve, Inc.

Assistant Buyer

Edina, MN · On-site +1

$60K - $80K/yr

Exempt Location: Headquarters Office - Edina, MN (This is not a remote position) Key ... Minimum of 2 years of buying support experience and/or graduate of a 4-year Retail Merchandising ...

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Remote Merchant Assistant information

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How much do remote merchant assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote merchant assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is a remote merchant assistant?

Remote Merchant Assistants are professionals who support online retail businesses by managing tasks such as product listings, order processing, customer inquiries, inventory tracking, and coordinating with suppliers, all while working from a remote location. They help merchants maintain smooth daily operations on e-commerce platforms, improve customer service, and optimize sales processes. This role typically requires strong organizational skills, familiarity with e-commerce tools, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as a remote merchant assistant?

To thrive as a Remote Merchant Assistant, you need strong organizational skills, attention to detail, and experience in e-commerce or retail operations, often supported by a relevant associate's degree or equivalent experience. Familiarity with online retail platforms, inventory management systems, and spreadsheet software like Excel is typically required. Excellent communication, time management, and problem-solving abilities are essential soft skills for supporting merchants remotely. These competencies ensure efficient merchant support, accurate data management, and smooth online store operations in a virtual environment.

What are some common challenges faced by remote merchant assistants, and how can they be addressed?

Remote Merchant Assistants often face challenges such as coordinating effectively across different time zones, maintaining clear communication with merchants, and staying organized while managing multiple online storefronts. To address these, it's important to use robust project management and communication tools, establish regular check-ins with team members, and create clear documentation of processes and tasks. Proactively setting expectations with merchants and leveraging automation for routine activities can also help streamline workflows and reduce errors.

What is the difference between Remote Merchant Assistant vs Remote Customer Service Representative?

AspectRemote Merchant AssistantRemote Customer Service Representative
Primary RoleSupports merchant operations, manages product listings, processes ordersHandles customer inquiries, resolves issues, provides product information
Required SkillsE-commerce platform knowledge, organizational skills, basic sales understandingCommunication skills, problem-solving, product knowledge
Work EnvironmentOnline, e-commerce platforms, merchant portalsOnline, customer service software, communication channels
Common EmployersOnline retail stores, marketplaces, e-commerce companiesRetail companies, customer service centers, online brands

While both roles are remote and involve online work, the Remote Merchant Assistant focuses on supporting merchant operations and product management, whereas the Remote Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

More about Remote Merchant Assistant jobs

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What are the most commonly searched types of Remote Merchant jobs?

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What states have the most Remote Merchant Assistant jobs?

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What job categories do people searching Remote Merchant Assistant jobs look for?

The top searched job categories for Remote Merchant Assistant jobs are:

Remote Merchant Assistant jobs near you
Infographic showing various Remote Merchant Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Merchant - Remote

Harbor Freight Tools

Calabasas, CA • On-site, Remote

$117K - $176K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description


The Merchant is responsible for supporting the development of defined product categories, executing a retail business plan, aiding their team in strategic planning, managing and training new talent.
Duties and Responsibilities
  • Execute and follow-up of retail assortment and category reviews
  • Create and hone business plans, including strong and detailed promotional programs. Maximizing Gross Profit Dollars and improving profitability of programs following direction of Senior Merchant and Director
  • Analyze and recommend various pricing strategies by item and category
  • Coordinate promotional plans to drive average basket and increase sales per sq. ft.
  • Collaborate across a cross functional team to maximize sales and profit for assigned business unit
  • Supervise, manage and develop team while maximizing productivity
  • Inventory collaboration for sales planning
  • Lead item transition process across all relative departments and define forecasts
  • Assist Space planner in roll out of new programs
  • Present plans to all levels of management including executives
  • Multitask and direct multiple projects simultaneously
  • Collaboration with brand development and packaging team
  • Execute and follow up with the operations team in order to execute new items and programs
  • Work with Inventory to recognize where items are at in the product life cycle
Scope
  • Staff supervision and development: Yes
  • Decision making: Yes
  • Organizational Scope - Works with various departments across the company and outside parties
  • Travel: Up to 10%
  • Flex Designation: Anywhere

The anticipated salary range for this position is $117,300 - $176,000 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.
Requirements
Education and Experience
Education Requirements
  • Bachelor's degree in business or a related field is required
Years of Experience
  • A minimum of 4 years' experience in Merchandising/Category Management or related field
Skills
  • Previous experience supervising and managing others is a plus
  • Excellent leadership, negotiating, presentation and planning skills a must
  • Proficient in Microsoft Outlook, PowerPoint, Word and Excel
  • Excellent communication skills both verbal and written
  • Comfortable presenting to all levels of management including executives
  • Excellent written and verbal communications skills
Physical Requirements
Corporate - Remote - General office environment requiring ability to:
  • Stand, walk, sit for extended periods of time.
  • Speak and listen to others in person and over the phone and video conferencing.
  • Use keyboard and read from computer screen and reports.
  • The ability to lift up to 15 lbs.
Safety
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
About Harbor Freight Tools
We're a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

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