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Remote Merchant Assistant Jobs in Tennessee (NOW HIRING)

... to assist a strong team of 9-District Sales Managers (DSMs). They will translate business goals ... The role is a remote position; location base will be reviewed as this position covers all regions ...

Remote Merchant Assistant information

See Tennessee salary details

$5

$17

$30

How much do remote merchant assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote merchant assistant in Tennessee is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Merchant Assistant, and why are they important?

To thrive as a Remote Merchant Assistant, you need strong organizational skills, attention to detail, and experience in e-commerce or retail operations, often supported by a relevant associate's degree or equivalent experience. Familiarity with online retail platforms, inventory management systems, and spreadsheet software like Excel is typically required. Excellent communication, time management, and problem-solving abilities are essential soft skills for supporting merchants remotely. These competencies ensure efficient merchant support, accurate data management, and smooth online store operations in a virtual environment.

What are Remote Merchant Assistants?

Remote Merchant Assistants are professionals who support online retail businesses by managing tasks such as product listings, order processing, customer inquiries, inventory tracking, and coordinating with suppliers, all while working from a remote location. They help merchants maintain smooth daily operations on e-commerce platforms, improve customer service, and optimize sales processes. This role typically requires strong organizational skills, familiarity with e-commerce tools, and excellent communication abilities.

What are some common challenges faced by Remote Merchant Assistants, and how can they be addressed?

Remote Merchant Assistants often face challenges such as coordinating effectively across different time zones, maintaining clear communication with merchants, and staying organized while managing multiple online storefronts. To address these, it's important to use robust project management and communication tools, establish regular check-ins with team members, and create clear documentation of processes and tasks. Proactively setting expectations with merchants and leveraging automation for routine activities can also help streamline workflows and reduce errors.

What is the difference between Remote Merchant Assistant vs Remote Customer Service Representative?

AspectRemote Merchant AssistantRemote Customer Service Representative
Primary RoleSupports merchant operations, manages product listings, processes ordersHandles customer inquiries, resolves issues, provides product information
Required SkillsE-commerce platform knowledge, organizational skills, basic sales understandingCommunication skills, problem-solving, product knowledge
Work EnvironmentOnline, e-commerce platforms, merchant portalsOnline, customer service software, communication channels
Common EmployersOnline retail stores, marketplaces, e-commerce companiesRetail companies, customer service centers, online brands

While both roles are remote and involve online work, the Remote Merchant Assistant focuses on supporting merchant operations and product management, whereas the Remote Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are popular job titles related to Remote Merchant Assistant jobs in Tennessee? For Remote Merchant Assistant jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Merchant Assistant jobs in Tennessee look for? The top searched job categories for Remote Merchant Assistant jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Merchant Assistant jobs? Cities in Tennessee with the most Remote Merchant Assistant job openings:

$60K - $65K/yr

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Re-posted 17 days ago


Job description

Position Summary
Gelfand, Rennert & Feldman ("GRF") is seeking a Royalty Analyst, ideally with experience handling complex royalty and/or merch licensing accounting. The Royalty Analyst role assists the department in conducting compliance examinations on behalf of entertainment clients and other rights holders. This position is based out of Los Angeles, CA  or Nashville, TN on a remote basis.

Primary Responsibilities

  • Assist managers with merchandise licensing audits on behalf of Consumer Products Companies, Fortune 500 Companies, and other intellectual property rights holders
  • Assist with planning audit steps and budgeting for anticipated audit engagements
  • Liaise with representatives regarding document requests and review
  • Prepare written report of findings including calculations claims and narrative describing procedures performed
  • Stay abreast of topics impacting participations, such as new exploitation platforms, international distribution, or new guild agreements
  • Organize and manipulate large electronic datasets
  • Maintain organization of files
  • Draft summarizations of contracts
  • Accumulate and summarize data from clients and auditees
  • Conduct analysis to create claim schedules
  • Conduct fieldwork at auditee offices
  • Conduct internet research
  • Other projects and duties as assigned

Qualifications

  • Bachelor's degree is required; degrees in Accounting, Finance, Business, Economics or Mathematics is preferred
  • 0-2 years of experience in a similar role, or new grads with internship experience
  • Advanced proficiency in Excel, including Pivot Tables and formulas (such as VLOOKUP and SUMIF) - bonus points for experience with Power Pivot and Power Query
  • A genuine interest in the merchandise licensing business and merchandise royalties
  • Ability to work independently and in a team environment
  • Strong time management skills to prioritize tasks to meet strict deadlines
  • Strong written and verbal communication skills
  • While not required, experience or education in the merchandise licensing business, particularly merchandise licensing royalties and royalty audits is beneficial

This is a non-exempt, overtime eligible position. The annualized base pay range for this role is expected to be between $60,000 - $65,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual bonus and a comprehensive benefits package. Candidate information, including education and work experience, is verified upon an offer of employment. Falsification of application information may be grounds for denying employment.

Gelfand, Rennert & Feldman is an Equal Opportunity Employer.

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