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Remote Merchant Assistant Jobs in Tennessee (NOW HIRING)

Royalty Analyst

Nashville, TN · On-site +1

$58K - $65K/yr

This position is based out of New York City, NY on a remote basis, but may require coming into ... * Assist with merchandise licensing audits on Consumer Products Companies, including Fortune 500 ...

Remote Merchant Assistant information

See Tennessee salary details

$5

$17

$30

How much do remote merchant assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote merchant assistant in Tennessee is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.42 per hour, depending on experience, location, and employer.

What is a remote merchant assistant?

Remote Merchant Assistants are professionals who support online retail businesses by managing tasks such as product listings, order processing, customer inquiries, inventory tracking, and coordinating with suppliers, all while working from a remote location. They help merchants maintain smooth daily operations on e-commerce platforms, improve customer service, and optimize sales processes. This role typically requires strong organizational skills, familiarity with e-commerce tools, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as a remote merchant assistant?

To thrive as a Remote Merchant Assistant, you need strong organizational skills, attention to detail, and experience in e-commerce or retail operations, often supported by a relevant associate's degree or equivalent experience. Familiarity with online retail platforms, inventory management systems, and spreadsheet software like Excel is typically required. Excellent communication, time management, and problem-solving abilities are essential soft skills for supporting merchants remotely. These competencies ensure efficient merchant support, accurate data management, and smooth online store operations in a virtual environment.

What are some common challenges faced by remote merchant assistants, and how can they be addressed?

Remote Merchant Assistants often face challenges such as coordinating effectively across different time zones, maintaining clear communication with merchants, and staying organized while managing multiple online storefronts. To address these, it's important to use robust project management and communication tools, establish regular check-ins with team members, and create clear documentation of processes and tasks. Proactively setting expectations with merchants and leveraging automation for routine activities can also help streamline workflows and reduce errors.

What is the difference between Remote Merchant Assistant vs Remote Customer Service Representative?

AspectRemote Merchant AssistantRemote Customer Service Representative
Primary RoleSupports merchant operations, manages product listings, processes ordersHandles customer inquiries, resolves issues, provides product information
Required SkillsE-commerce platform knowledge, organizational skills, basic sales understandingCommunication skills, problem-solving, product knowledge
Work EnvironmentOnline, e-commerce platforms, merchant portalsOnline, customer service software, communication channels
Common EmployersOnline retail stores, marketplaces, e-commerce companiesRetail companies, customer service centers, online brands

While both roles are remote and involve online work, the Remote Merchant Assistant focuses on supporting merchant operations and product management, whereas the Remote Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are popular job titles related to Remote Merchant Assistant jobs in Tennessee?

For Remote Merchant Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Merchant Assistant jobs in Tennessee look for?

The top searched job categories for Remote Merchant Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Merchant Assistant jobs?

Cities in Tennessee with the most Remote Merchant Assistant job openings:

Royalty Analyst

Nashville, TN • On-site, Remote

Focus Financial Partners
Finance and Insurance • 201 - 500 employees

$58K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago


Job description

Job Description Summary:

GRF, Focus Partners Business Management, is seeking a Royalty Analyst to join our team of dedicated professionals. The Royalty Analyst is responsible for assisting the department in conducting compliance examinations on behalf of our entertainment clients and other rights holders. The Royalty Analyst will be working heavily with large data sets and will need to have strong proficiency within Excel.
This position is based out of New York City, NY on a remote basis, but may require coming into office on an as-needed basis. For this reason, we are only considering candidates in Eastern or Central Time Zones, with a preference for New York, NY or Nashville, TN.

Job Description:

Primary Responsibilities

  • Assist managers with music royalty audits of record companies, music publishers, and merchandising companies, on behalf of clients that include Multi-Platinum and Grammy-winning artists, writers, and producers

  • Assist with merchandise licensing audits on Consumer Products Companies, including Fortune 500 Companies, on behalf of intellectual property rights holders

  • Assist with planning audit steps for anticipated audit engagements

  • Download and summarize royalty statements

  • Draft summarizations of contracts and modifications

  • Liaise with representatives regarding document requests and review

  • Organize and manipulate large datasets within Excel

  • Analyze data to find underpayments of royalties and create claim schedules

  • Perform ales reconciliations and rate analysis

  • Prepare written report of findings including calculations of claims and narrative describing procedures performed

  • Maintain organization of electronic files

  • Perform internet research and stay abreast of topics impacting participations, such as new exploitation platforms, international distribution, or new guild agreements

  • Review company responses to audit reports

  • Conduct fieldwork at auditee offices as needed

  • Other projects and duties as assigned

Qualifications

  • Must be located within Eastern or Central Time Zone; New York, NY or Nashville, TN preferred

  • Bachelor's degree required; Accounting, Finance, Business, Mathematics, or related degree is highly preferred

  • Education or internship experience within music or business management, entertainment, or royalties is a plus

  • Advanced proficiency in Excel, including Pivot Tables and formulas (such as VLOOKUP and SUM-IF)

  • Experience with Power Pivot and Power Query is a plus

  • General understanding of mathematical and accounting principles

  • Must be self-motivated, detail-oriented, and analytically driven

  • Strong written and verbal communication skills, in addition to interpersonal skills and other key soft skills (i.e. time management, emotional intelligence, adaptability, active listening, critical-thinking, etc.)

  • Ability to work well independently and in a team environment

  • Genuine interest in supporting entertainment clients and royalties

This is a non-exempt position. The annualized base pay range for this role is expected to be between $58,000 - $65,000. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate's experience and education.

GRF, Focus Partners Business Management, is a leading full-service business management firm serving an exclusive clientele of entertainers, athletes, executives, and select high-net-worth individuals. With approximately 40 Managing Directors and more than 700 professionals, GRF provides comprehensive financial and advisory services across the music, film, television, sports, literary, and broader entertainment industries, as well as multi-family office services for ultra-high-net-worth individuals and families.

As part of Focus, a leading financial services organization offering wealth management, family office, and business management solutions, GRF combines deep industry expertise with personalized client service. Learn more at grfllp.com or follow the company on LinkedIn.


Focus is a leading financial services firm comprised of integrated wealth management, family office, and business management services. Blending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus, visit www.focusfinancialpartners.comor follow the company onLinkedIn.


EEO Statement: Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate's skillset, and without regard to an employee or candidate's race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law.

Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@focuspartners.com


The following language is for US based roles only

For California Applicants:Information on your California privacy rights can be found here

For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.

For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.

For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state's workers' compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers' Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.