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Merchant Success Manager Jobs in Tennessee (NOW HIRING)

Bed Bath and Beyond

Assistant Merchant

Franklin, TN · On-site

Living by this ethos is essential to the success of our business. Our goal is to foster a more ... Product & Assortment Management * Maintain accurate product information within merchandising ...

Overstock

Assistant Merchant

Franklin, TN

Living by this ethos is essential to the success of our business. Our goal is to foster a more ... Product & Assortment Management * Maintain accurate product information within merchandising ...

Overstock

Associate Merchant

Franklin, TN

Living by this ethos is essential to the success of our business. Our goal is to foster a more ... Manage product lifecycles from concept through end-of-life. Business Performance * Analyze weekly ...

Bed Bath and Beyond

Associate Merchant

Franklin, TN · On-site

Living by this ethos is essential to the success of our business. Our goal is to foster a more ... Manage product lifecycles from concept through end-of-life. Business Performance * Analyze weekly ...

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All JobsMerchant Success JobsMerchant Success Manager JobsMerchant Success Manager Jobs in Tennessee

Merchant Success Manager information

See Tennessee salary details

$29.5K

$75.4K

$127.1K

How much do merchant success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for merchant success manager in Tennessee is $75,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a merchant success manager?

To thrive as a Merchant Success Manager, you need a solid grounding in e-commerce operations, account management, and analytics, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, e-commerce systems like Shopify or Magento, and data analysis tools such as Excel or Tableau is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you stand out in this role. These skills enable Merchant Success Managers to optimize merchant performance, drive growth, and ensure long-term client satisfaction.

What is a merchant success manager?

A Merchant Success Manager is a professional who works closely with businesses that sell products or services through a particular platform or service provider. Their main responsibility is to ensure merchants are satisfied, supported, and able to maximize the value of the platform. They assist with onboarding, provide ongoing training, resolve issues, and help merchants optimize their sales and operations. By building strong relationships, Merchant Success Managers help drive retention, growth, and overall merchant satisfaction.

How does a merchant success manager typically collaborate with other teams to support client growth?

As a Merchant Success Manager, you’ll regularly work cross-functionally with teams such as Sales, Product, and Customer Support to ensure merchants receive comprehensive service. You often act as the bridge between merchants and internal stakeholders, communicating merchant feedback to products and troubleshooting with support. This collaboration helps proactively address merchant needs, identify upsell opportunities, and drive continuous improvement in the merchant experience.
What are popular job titles related to Merchant Success Manager jobs in Tennessee? For Merchant Success Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Merchant Success Manager jobs in Tennessee look for? The top searched job categories for Merchant Success Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Merchant Success Manager jobs? Cities in Tennessee with the most Merchant Success Manager job openings:
Merchant Success Manager jobs near you
Infographic showing various Merchant Success Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $75,390 per year, or $36.2 per hour.

Assistant Merchant

Bed Bath and Beyond

Franklin, TN • On-site

Full-time

Retirement

Posted 10 days ago

Bed Bath & Beyond rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

46th of 62 rated furniture retailers

Job description

We Go Beyond:
At Bed Bath & Beyond, we believe that everyone should "Be You!". Bed Bath & Beyond is a community that upholds a culture of understanding, acceptance, and respect. We believe a person's individuality, traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more inclusive environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.
Merchandise Execution
  • Support Merchants in developing seasonal assortments aligned with customer needs and business objectives.
  • Assist in product selection, pricing recommendations, and assortment planning.
  • Coordinate the introduction of new products and monitor product lifecycle performance.
  • Maintain merchandising calendars and ensure milestone deadlines are met.

Business Analysis
  • Analyze sales, inventory, margin, and promotional performance.
  • Identify trends and recommend opportunities to improve business results.
  • Prepare weekly, monthly, and seasonal business recaps.
  • Monitor key performance indicators and communicate findings to merchandising leadership.

Product & Assortment Management
  • Maintain accurate product information within merchandising systems.
  • Coordinate item setup, product attributes, pricing, and assortment changes.
  • Support assortment reviews and line presentations.
  • Monitor product availability and inventory levels.

Vendor Partnership
  • Assist with vendor communications regarding product development, samples, purchase orders, and deliveries.
  • Track vendor performance and follow up on outstanding issues.
  • Coordinate sample management for meetings, photography, and marketing needs.

Market & Trend Research
  • Monitor market trends, competitive activity, and consumer preferences.
  • Conduct competitive shopping and pricing analysis.
  • Identify emerging products and merchandising opportunities.
  • Share insights to support assortment decisions.

Operational Support
  • Prepare reports, presentations, and merchandising materials.
  • Maintain merchandising databases and reporting tools.
  • Support seasonal planning meetings and line reviews.
  • Ensure merchandising processes are completed accurately and on schedule.

Who We Are:
We're a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.
What We Offer:
  • 401k (6% match)
  • Flexible Schedules
  • Tuition Reimbursement, Leadership Development Program, & Mentorship Program
  • Employee Resource Groups (LatinX, Black Employee Network, LGBTQIA+, Women's Network, Women In Tech)
  • And More...

*Benefits vary based on position, tenure, location, and employee election
Physical Requirements:
This position requires you to sit, stand and perform general office functions. You may also be required to lift up to 25 pounds occasionally. Bending, stooping and reaching are also frequently required.
Equal Employment Opportunity:
It is our policy to provide equal employment opportunity for all applicants and associates. This policy includes our commitment to ensure that all employment decisions are made without regard to race, color, religion, gender, national origin, disability, pregnancy, veteran status (including Vietnam era veterans), age, sexual orientation, gender identity, or any other non-job-related characteristic protected by law.
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