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Direct Account Manager Jobs in Tennessee (NOW HIRING)

Sales results include direct account sales as well as driving transplant center demand via consignment and collaboration with territory managers on product pull through. Successful collaboration ...

New

The Account Manager will be responsible for customer inquiries, load solicitations and service ... Regional Sales Director. 6. Aggressively pursue and expand knowledge of other positions and ...

Under the direction of the Divisional Director of Military Programs, this role builds brand trust ... Provides direct account management and marketing to key decision makers and referral sources at ...

The Account Manager will be responsible for customer inquiries, load solicitations and service ... Regional Sales Director. 6. Aggressively pursue and expand knowledge of other positions and ...

Account Manager

Memphis, TN · On-site

$55K - $70K/yr

As an Account Manager, you will be one of the direct contacts for our customers, working with both new and existing clients to retain their business and increase revenue, creating and hitting weekly ...

Account Manager

Collierville, TN · On-site

$65K - $77K/yr

As an Account Manager, you will be one of the direct contacts for our customers, working with both new and existing clients to retain their business and increase revenue, creating and hitting weekly ...

Account Manager

Collierville, TN · On-site

$65K - $77K/yr

As an Account Manager, you will be one of the direct contacts for our customers, working with both new and existing clients to retain their business and increase revenue, creating and hitting weekly ...

Account Manager

Memphis, TN · On-site

$55K - $70K/yr

As an Account Manager, you will be one of the direct contacts for our customers, working with both new and existing clients to retain their business and increase revenue, creating and hitting weekly ...

Account Manager

Arlington, TN · On-site

$65K - $72K/yr

As an Account Manager, you will be one of the direct contacts for our customers, working with both new and existing clients to retain their business and increase revenue, creating and hitting weekly ...

Account Manager

Memphis, TN · On-site

$55K - $70K/yr

As an Account Manager, you will be one of the direct contacts for our customers, working with both new and existing clients to retain their business and increase revenue, creating and hitting weekly ...

Account Manager

Collierville, TN · On-site

$65K - $77K/yr

As an Account Manager, you will be one of the direct contacts for our customers, working with both new and existing clients to retain their business and increase revenue, creating and hitting weekly ...

The Account Manager will be an integral member of the Auction Edge Customer Experience team ... Develop open, direct relationships with auction staff and regularly connect on business and ...

A strong level of product knowledge is needed for this position along with the ability to travel to client sites as needed (10%). You will report directly to Sr. Director, Regional Account Management ...

A strong level of product knowledge is needed for this position along with the ability to travel to client sites as needed (10%). You will report directly to Sr. Director, Regional Account Management ...

Account Manager

Jackson, TN · On-site

$60K - $75K/yr

Overview : In the role of Account Manager, you will be a leader at the center of the action ... direct placement opportunities. Our proven onsite staffing model and personalized recruitment ...

A strong level of product knowledge is needed for this position along with the ability to travel to client sites as needed (10%). You will report directly to Sr. Director, Regional Account Management ...

... direct contact, phone, or other electronic communications. Sales functions include territory ... Keep CRM system up to date with account, contact and opportunity pipeline information * Attend ...

... direct contact, phone, or other electronic communications. Sales functions include territory ... Keep CRM system up to date with account, contact and opportunity pipeline information * Attend ...

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Direct Account Manager information

What does a direct account manager do?

A Direct Account Manager is responsible for building and maintaining relationships with key clients, overseeing their accounts, and ensuring their needs are met. They act as the primary point of contact between the client and the company, handling inquiries, resolving issues, and identifying opportunities to upsell products or services. Their goal is to maximize client satisfaction and retention while driving revenue growth for the organization.

What skills and qualifications are needed to thrive as a direct account manager?

To thrive as a Direct Account Manager, you need expertise in sales strategy, client relationship management, and a solid understanding of your industry’s products or services, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding negotiation, communication, and problem-solving skills help you build trust and foster long-term partnerships with clients. These skills are crucial for driving revenue growth, ensuring client satisfaction, and maintaining a competitive edge in a dynamic sales environment.

How does a direct account manager typically collaborate with other departments to meet client needs?

As a Direct Account Manager, you’ll frequently work cross-functionally with teams such as sales, marketing, customer support, and product development. This collaboration ensures that client requirements are communicated clearly and addressed efficiently, from onboarding through ongoing account management. Regular meetings and open communication with these teams help resolve client issues, develop tailored solutions, and identify upsell or cross-sell opportunities. Building strong internal relationships is essential for delivering a seamless client experience and achieving account growth targets.

What is the difference between Direct Account Manager vs Customer Success Manager?

AspectDirect Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, sales, and revenue growthEnsuring customer satisfaction and product adoption
Work EnvironmentSales-driven, client-facing, often in B2B settingsSupport-oriented, collaborative, often in SaaS or tech industries
Required CredentialsSales experience, communication skills, sometimes sales certificationsCustomer service skills, product knowledge, often certifications in customer success

While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.

Can I be a direct account manager with no experience?

While some companies may consider entry-level candidates for a direct account manager position, most roles require prior experience in sales, customer service, or account management. Strong communication skills, familiarity with CRM tools, and relevant certifications can improve your chances, but gaining related experience is often necessary to qualify for the role.

How much does a direct account manager get paid?

A direct account manager's average salary in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Compensation often includes bonuses and commissions, especially in sales-focused roles, and requires strong communication and relationship management skills.

What are the most commonly searched types of Direct Account jobs in Tennessee?

The most popular types of Direct Account jobs in Tennessee are:

What are popular job titles related to Direct Account Manager jobs in Tennessee?

For Direct Account Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Direct Account Manager jobs in Tennessee look for?

The top searched job categories for Direct Account Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Direct Account Manager jobs?

Cities in Tennessee with the most Direct Account Manager job openings:

Strategic Account Manager

Nashville, TN


Getinge
Medical Equipment and Supplies Manufacturing • 10K+ employees

9.3

Company rating: 9.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

12th of 495 rated machine equipment manufacturers

Great coworkers

People enjoy working here

Good employer


Full-time

Posted 2 days ago

New


Job description

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. 

Are you looking for an inspiring career? You just found it.

This role is open to US based candidates in the Tennessee, New York or North Carolina.

Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted cold preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time.

Job Overview

This commercial role will report directly to the Area Sales Director.  This position will be primarily responsible for sales results & clinical account management within assigned Organ Procurement Organizations.  Sales results include direct account sales as well as driving transplant center demand via consignment and collaboration with territory managers on product pull through.  Successful collaboration across the national sales, logistics and clinical teams is critical to success in this role. 

This role is a variable leveled role, dependent on experience and performance. Applicable Job Titles for this role include Clinical Account Specialist & Clinical Account Manager.

Job Responsibilities and Essential Duties

  • Achieve a minimum of 100% monthly, quarterly, and annual quota.
  • Maintain and/or increase ASP where applicable, gain market share quarter over quarter and year over year within aligned territory.
  • Serving as the in-person face and primary representative of Paragonix to the OPO. 
  • Differentiate Paragonix products & services, from the current standard of care and competitive products. Call points will include but are not limited to OPOs, adult and pediatric transplant surgeons, medical directors, medical transplant physicians, fellows, transplant administration and Csuite.
  • Closely monitor all cases within assigned OPO for quality, customer experience and staff competence.  Provide escalation trouble shooting as needed or requested.
  • Develop and leverage relationships with multiple stakeholders across the transplant eco-system, including but not limited to:  OPO leadership, AOCs, Preservationists, Perfusionists, buyers and inventory managers.  Transplant center Surgeons, especially Kidney Surgeons. 
  • Differentiate Paragonix products by discussing clinical data; conducting in-services & training; attending local, regional, and national conferences, and supporting cases on a regular basis.
  • Cross-sell Paragonix full product portfolio
  • Communicate territory needs, trends, and problems to Area Director.
  • Providing guidance and recommendations to medical transplant teams in the proper, safe, and effective use of highly specialized organ preservation equipment for use in organ transplant procedures. This position requires highly specialized knowledge of the organ preservation device and the ability to make quick, independent decisions and provide independent guidance on the proper and effective use of the organ preservation equipment.
  • Responsible for guidance and recommendations on the use of the Paragonix App and training customers to enable the safe and effective use of organ preservation equipment on a case-by-case basis to meet their particular circumstances.
  • Provide guidance and recommendations to medical teams with case support on usage of organ preservation devices and associated applications on an independent, case-by-case basis in matters of time-critical transplant situations in order to gain incremental business.
  • Collaborates with and provides feedback to Product team, Clinical team, Logistics team and local sales teams as required. 
  • Required to maintain supply of field inventory as needed by Paragonix for local OPO back-up.
  • OPO owned and consigned inventory management across all products.
  • Case support coverage for assigned OPOs as designated by customer or management request.
  • In person & remote customer training and education for all Paragonix devices.
  • May be responsible for providing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features.
  • Cost effectively manage time and assets.
  • Maintain proficient level of product knowledge in all assigned product lines

Required Knowledge & Skills

Strong clinical understanding of the transplant system.  Solid OPO knowledge, organization, communication and fundamental understanding of transplant clinical considerations and operations.  Ability to communicate effectively and train others.  Project, relationship and account management.  Leading through influence.

  • This role is a remote (US), field based position with expectations of regular in-person sales & clinical support in OPOs and hospitals.
  • Must be willing to travel domestic and/or internationally, including overnights and air travel, up to 75% of the time.
  • Must be willing to be available after-hours and formally on-call related to the nature of conducting clinical support in the transplant space.  Primary for clinical escalation coverage at assigned OPOs as needed (including holidays, weekend, evenings).
  • Must be able to carry bulky items up to 30 lbs, stand for extended periods of time and prolonged, unpredictable hours in high stress environments such as operating rooms.
  • Excellent with interpersonal, customer service, clinical and technical skills.
  • Minimum B.A./B.S.or equivalent education or experience in related field
  • At least 3 years years of OPO, Transplant, Medical Device experience, Nursing or equivalent experience

Preferred Qualifications

  • At least 2 years of Paragonix clinical experience.
  • Previous OPO Preservationist or perfusionist.

US BASED SALARY - Total compensation of $260,000, including $85,000 base salary plus target incentives.
#LI-JF1 #LI-remote  

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.


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About Getinge

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dr Wayne, NJ, US


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Benefits

Hours and flexibility

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