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Remote Merchant Assistant Jobs in Miami, FL (NOW HIRING)

GalaxyCon

Graphic Designer

Fort Lauderdale, FL · Remote

This is a remote position. Key Responsibilities: * Create visually compelling graphics for various ... Work closely with cross-functional teams including programming, talents, and merchandising to ...

Reachdesk Ltd

Production Specialist

Miami, FL · On-site +1

$15.75 - $21.50/hr

Production Specialist Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice ... About You * 2 years or more in the branded merchandise industry. * Expertise using CommonSKU, Hoops ...

All JobsMerchant JobsRemote Merchant Assistant JobsRemote Merchant Assistant Jobs in Miami, FL

Remote Merchant Assistant information

See Miami, FL salary details

$5

$18

$31

How much do remote merchant assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote merchant assistant in Miami, FL is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.48 per hour, depending on experience, location, and employer.

What is a remote merchant assistant?

Remote Merchant Assistants are professionals who support online retail businesses by managing tasks such as product listings, order processing, customer inquiries, inventory tracking, and coordinating with suppliers, all while working from a remote location. They help merchants maintain smooth daily operations on e-commerce platforms, improve customer service, and optimize sales processes. This role typically requires strong organizational skills, familiarity with e-commerce tools, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as a remote merchant assistant?

To thrive as a Remote Merchant Assistant, you need strong organizational skills, attention to detail, and experience in e-commerce or retail operations, often supported by a relevant associate's degree or equivalent experience. Familiarity with online retail platforms, inventory management systems, and spreadsheet software like Excel is typically required. Excellent communication, time management, and problem-solving abilities are essential soft skills for supporting merchants remotely. These competencies ensure efficient merchant support, accurate data management, and smooth online store operations in a virtual environment.

What are some common challenges faced by remote merchant assistants, and how can they be addressed?

Remote Merchant Assistants often face challenges such as coordinating effectively across different time zones, maintaining clear communication with merchants, and staying organized while managing multiple online storefronts. To address these, it's important to use robust project management and communication tools, establish regular check-ins with team members, and create clear documentation of processes and tasks. Proactively setting expectations with merchants and leveraging automation for routine activities can also help streamline workflows and reduce errors.

What is the difference between Remote Merchant Assistant vs Remote Customer Service Representative?

AspectRemote Merchant AssistantRemote Customer Service Representative
Primary RoleSupports merchant operations, manages product listings, processes ordersHandles customer inquiries, resolves issues, provides product information
Required SkillsE-commerce platform knowledge, organizational skills, basic sales understandingCommunication skills, problem-solving, product knowledge
Work EnvironmentOnline, e-commerce platforms, merchant portalsOnline, customer service software, communication channels
Common EmployersOnline retail stores, marketplaces, e-commerce companiesRetail companies, customer service centers, online brands

While both roles are remote and involve online work, the Remote Merchant Assistant focuses on supporting merchant operations and product management, whereas the Remote Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are popular job titles related to Remote Merchant Assistant jobs in Miami, FL?

For Remote Merchant Assistant jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Remote Merchant Assistant jobs in Miami, FL look for?

The top searched job categories for Remote Merchant Assistant jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Merchant Assistant jobs?

Cities near Miami, FL with the most Remote Merchant Assistant job openings:

Remote Merchant Assistant jobs near you
Infographic showing various Remote Merchant Assistant job openings in Miami, FL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,900 per year, or $18.7 per hour.

Head of Product Merchandising & Creative

Young Viper

Miami, FL • Remote

Full-time

Re-posted 4 days ago

Job description

About TOY Life

TOY Life is a fast-growing consumer products company focused on toys, giftable products, and trend-driven consumer items. We currently generate the majority of our sales through Amazon and are actively expanding into Walmart, TikTok Shop, Shopify, and future omnichannel opportunities.

We are a lean, entrepreneurial company with approximately 20–25 full-time employees, 200–300 active SKUs, and a strong growth trajectory from approximately $25M in annual sales toward $50M over the next three years.

We are looking for a hands-on Head of Product Merchandising & Creative to help strengthen product selection, elevate creative quality, improve ownership and accountability across teams, and help scale TOY Life into a stronger omnichannel consumer brand.


Role Overview

This role reports directly to the Founder/CEO and will serve as a key partner in shaping TOY Life’s product and creative organization.

You will lead:

  • Product selection and merchandising direction
  • Product and creative briefs
  • Packaging and visual direction
  • Omnichannel product presentation
  • Compliance ownership and platform issue resolution
  • Leadership of creative, product development, sourcing, and QC teams
  • Cross-functional accountability and execution

This is a highly hands-on leadership role. You will personally review products, write briefs, direct creative work, make product decisions, and help solve platform and compliance challenges.

This is not a pure Amazon operations, project management, sourcing, or corporate strategy role.


Key Responsibilities

Product Selection & Merchandising

  • Identify trend-right and commercially strong products
  • Review supplier and factory-ready products
  • Build stronger product assortment strategy across Amazon, Walmart, TikTok Shop, Shopify, and future channels
  • Improve product positioning and differentiation
  • Help create a more intentional omnichannel merchandising strategy

Product & Creative Direction

  • Write product briefs and creative briefs
  • Direct packaging, imagery, and product storytelling
  • Review creative assets and provide clear feedback
  • Improve thumbnails, visual merchandising, and perceived product value
  • Maintain consistency across products and channels

Compliance Ownership

  • Ensure products are developed with strong compliance awareness
  • Coordinate with sourcing, QC, and testing partners
  • Help resolve listing suppressions, documentation requests, testing issues, and platform escalations
  • Communicate with marketplace/platform teams when necessary
  • Maintain strong ownership of product compliance readiness

Team Leadership

Lead and align a distributed global team across:

Creative Team

  • 4 graphic designers (Argentina + China)
  • 1 videographer
  • 1 lead graphic designer

Product Development / Sourcing / QC Team

  • 1 product developer
  • 1 sourcing team member
  • 1 sourcing assistant
  • 1 QC team member

You will help improve:

  • Ownership and accountability
  • Cross-functional collaboration
  • Team alignment
  • Execution speed and quality
  • Decision-making and prioritization

Cross-Cultural & Remote Leadership

  • Lead remote teams across China, Argentina, and the U.S.
  • Maintain strong written communication and accountability
  • Work with partial overlap with China working hours when needed
  • Travel internationally to China 1–2 times per year


Ideal Candidate Profile

We are looking for a founder-minded merchant and creative product leader from a smaller or fast-growing consumer products company.

You likely come from:

  • Merchandising
  • Buying
  • Product selection
  • Category merchandising
  • Consumer product leadership
  • Omnichannel or marketplace-driven brands

You are:

  • Entrepreneurial
  • Hands-on
  • Commercially creative
  • Highly accountable
  • Product-obsessed
  • Decisive
  • Strong at giving feedback
  • Comfortable with ambiguity and ownership
  • Comfortable leading remote global teams


Required Experience

  • 8–12+ years in merchandising, buying, product selection, creative merchandising, category management, or consumer product leadership
  • Strong product taste and trend intuition
  • Experience writing product briefs and creative briefs
  • Experience managing creative and cross-functional teams
  • Experience working with overseas teams and sourcing/product development organizations
  • Experience handling product compliance coordination or platform issue resolution is strongly preferred
  • Comfort working directly with a founder
  • Strong ownership mentality and hands-on execution style


Location & Travel

  • West Coast preferred
  • South Florida hybrid possible
  • Remote considered for strong candidates
  • Must maintain overlap with China working hours when needed
  • Must be willing to travel to China 1–2 times per year