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Remote Merchant Assistant Jobs in Mississippi (NOW HIRING)

Merchants & Marine Bank

SBA Loan Specialist

Pascagoula, MS · On-site +1

$57K - $72K/yr

SBA Loan Specialist Voyager Lending Remote Southeastern United States About Voyager Lending Voyager ... * Assist lenders in structuring transactions to meet SBA standards and internal lending ...

All JobsMerchant JobsRemote Merchant Assistant JobsRemote Merchant Assistant Jobs in Mississippi

Remote Merchant Assistant information

See Mississippi salary details

$5

$18

$31

How much do remote merchant assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote merchant assistant in Mississippi is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $20.24 per hour, depending on experience, location, and employer.

What is a remote merchant assistant?

Remote Merchant Assistants are professionals who support online retail businesses by managing tasks such as product listings, order processing, customer inquiries, inventory tracking, and coordinating with suppliers, all while working from a remote location. They help merchants maintain smooth daily operations on e-commerce platforms, improve customer service, and optimize sales processes. This role typically requires strong organizational skills, familiarity with e-commerce tools, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as a remote merchant assistant?

To thrive as a Remote Merchant Assistant, you need strong organizational skills, attention to detail, and experience in e-commerce or retail operations, often supported by a relevant associate's degree or equivalent experience. Familiarity with online retail platforms, inventory management systems, and spreadsheet software like Excel is typically required. Excellent communication, time management, and problem-solving abilities are essential soft skills for supporting merchants remotely. These competencies ensure efficient merchant support, accurate data management, and smooth online store operations in a virtual environment.

What are some common challenges faced by remote merchant assistants, and how can they be addressed?

Remote Merchant Assistants often face challenges such as coordinating effectively across different time zones, maintaining clear communication with merchants, and staying organized while managing multiple online storefronts. To address these, it's important to use robust project management and communication tools, establish regular check-ins with team members, and create clear documentation of processes and tasks. Proactively setting expectations with merchants and leveraging automation for routine activities can also help streamline workflows and reduce errors.

What is the difference between Remote Merchant Assistant vs Remote Customer Service Representative?

AspectRemote Merchant AssistantRemote Customer Service Representative
Primary RoleSupports merchant operations, manages product listings, processes ordersHandles customer inquiries, resolves issues, provides product information
Required SkillsE-commerce platform knowledge, organizational skills, basic sales understandingCommunication skills, problem-solving, product knowledge
Work EnvironmentOnline, e-commerce platforms, merchant portalsOnline, customer service software, communication channels
Common EmployersOnline retail stores, marketplaces, e-commerce companiesRetail companies, customer service centers, online brands

While both roles are remote and involve online work, the Remote Merchant Assistant focuses on supporting merchant operations and product management, whereas the Remote Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are popular job titles related to Remote Merchant Assistant jobs in Mississippi?

For Remote Merchant Assistant jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Remote Merchant Assistant jobs in Mississippi look for?

The top searched job categories for Remote Merchant Assistant jobs in Mississippi are:

What cities in Mississippi are hiring for Remote Merchant Assistant jobs?

Cities in Mississippi with the most Remote Merchant Assistant job openings:

Remote Merchant Assistant jobs near you

SBA Loan Specialist

Pascagoula, MS • On-site, Remote

Merchants & Marine Bank
Commercial Banking • 51 - 200 employees
Learn more about Merchants & Marine Bankexternal

$57K - $72K/yr

Full-time

Posted 18 days ago

Job description

SBA Loan Specialist
Voyager Lending Remote Southeastern United States
About Voyager Lending
Voyager Lending is a growing lending organization dedicated to providing businesses with access to capital through SBA loan programs and other financing solutions. We are seeking an organized, detail-oriented SBA Loan Specialist to support our lending team throughout the loan origination process.
This role serves as a critical bridge between loan origination and underwriting, ensuring loan files are properly structured, documented, and compliant before submission to credit. The ideal candidate has a strong understanding of SBA lending guidelines, exceptional organizational skills, and the ability to manage multiple transactions while maintaining a high level of accuracy.
Position Summary
The SBA Loan Specialist plays a key role in supporting lenders by reviewing loan files, collecting documentation, evaluating SBA eligibility requirements, and preparing complete loan packages for underwriting. This individual will collaborate with lenders, borrowers, referral partners, and third-party vendors to ensure an efficient and compliant lending process.
Key Responsibilities
  • Support lenders in gathering and organizing documentation for loan files.
  • Review loan requests to ensure proper structure, eligibility, and SBA compliance.
  • Analyze borrower documentation for completeness, accuracy, and consistency.
  • Identify missing information and work directly with lenders and borrowers to obtain required documentation.
  • Conduct preliminary eligibility reviews in accordance with SBA SOP guidelines and program requirements.
  • Assist lenders in structuring transactions to meet SBA standards and internal lending requirements.
  • Maintain organized loan files and ensure all required documentation is obtained before underwriting.
  • Coordinate communication among lenders, borrowers, referral partners, and third-party vendors.
  • Monitor loan pipeline activity and proactively address issues that may delay underwriting.
  • Prepare complete, accurate, and properly documented loan packages for submission to underwriting.
  • Maintain detailed records and notes within the company CRM and loan origination systems.
  • Stay current on SBA program updates, SOP changes, and relevant lending regulations.

Required
  • Minimum of 3 years of experience in banking, financial services, lending, or a related field.
  • At least 2 years of SBA lending, loan processing, underwriting support, or commercial lending experience.
  • Working knowledge of SBA 7(a) loan programs and eligibility requirements.
  • Strong understanding of business financial statements, tax returns, and supporting credit documentation.
  • Proficiency with Microsoft Office applications.
  • Experience using loan origination systems, Navigator, or similar lending technology platforms.
  • Strong data entry, organizational, and time management skills.
  • Ability to prioritize multiple tasks and deadlines in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Ability to maintain strict confidentiality and professionalism.
Preferred
  • Bachelor's degree in Business, Finance, Accounting, or a related field.
  • Experience working with SBA SOP compliance requirements.
What Makes You Successful
  • Highly organized and detail-oriented.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently while collaborating effectively across teams.
  • Commitment to accuracy, compliance, and customer service.
  • Proactive approach to managing loan files and resolving issues.
Work Environment
  • Fully remote position with occasional travel requirements.
  • Standard schedule of 40 hours per week, Monday through Friday.
  • Occasional overtime or extended hours may be required to meet business needs.
  • Some travel may be necessary to customer locations, branch offices, training events, or conferences, including occasional overnight travel.
Join Our Team
At Voyager Lending, you'll have the opportunity to make a meaningful impact by helping small businesses access the financing they need to grow and succeed. If you're experienced in SBA lending and thrive in a fast-paced, collaborative environment, we'd love to hear from you.
Apply today to become part of the Voyager Lending team!

Apply