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Remote Merchant Assistant Jobs in New York (NOW HIRING)

Deckers

Sales Planner - NA UGG

New York, NY · On-site +1

$66K - $89K/yr

US - CA Remote Goleta Interested applicants mustresidein one of the following approvedstates ... Merchandising * Assist with ad-hoc analysis and communicate style and color performance to cross ...

Deckers

Sr. Merchandise Planner - HOKA DTC

New York, NY · On-site +1

$79K - $107K/yr

Assistant Manager, Merchandise Planning - HOKA Location: US Remote Interested applicants must reside in one of the following approved states: Arizona, California, Colorado, Indiana, Massachusetts ...

Macy's

Facilities Specialist (Remote)

Woodbridge, NJ · On-site +1

$56K - $93K/yr

... * Assist in processing alarm work order tickets, provide feedback to Macy's Stores Operations ... Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance ...

DEUNA

Implementation Manager

New York, NY · Remote

Be the merchant's main technical point of contact during integration: * Support the merchant ... Vacations and additional PTO Remote work from anywhere Economic support for health insurance ...

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Remote Merchant Assistant information

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$6

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$36

How much do remote merchant assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote merchant assistant in New York is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.41 per hour, depending on experience, location, and employer.

What is a remote merchant assistant?

Remote Merchant Assistants are professionals who support online retail businesses by managing tasks such as product listings, order processing, customer inquiries, inventory tracking, and coordinating with suppliers, all while working from a remote location. They help merchants maintain smooth daily operations on e-commerce platforms, improve customer service, and optimize sales processes. This role typically requires strong organizational skills, familiarity with e-commerce tools, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as a remote merchant assistant?

To thrive as a Remote Merchant Assistant, you need strong organizational skills, attention to detail, and experience in e-commerce or retail operations, often supported by a relevant associate's degree or equivalent experience. Familiarity with online retail platforms, inventory management systems, and spreadsheet software like Excel is typically required. Excellent communication, time management, and problem-solving abilities are essential soft skills for supporting merchants remotely. These competencies ensure efficient merchant support, accurate data management, and smooth online store operations in a virtual environment.

What are some common challenges faced by remote merchant assistants, and how can they be addressed?

Remote Merchant Assistants often face challenges such as coordinating effectively across different time zones, maintaining clear communication with merchants, and staying organized while managing multiple online storefronts. To address these, it's important to use robust project management and communication tools, establish regular check-ins with team members, and create clear documentation of processes and tasks. Proactively setting expectations with merchants and leveraging automation for routine activities can also help streamline workflows and reduce errors.

What is the difference between Remote Merchant Assistant vs Remote Customer Service Representative?

AspectRemote Merchant AssistantRemote Customer Service Representative
Primary RoleSupports merchant operations, manages product listings, processes ordersHandles customer inquiries, resolves issues, provides product information
Required SkillsE-commerce platform knowledge, organizational skills, basic sales understandingCommunication skills, problem-solving, product knowledge
Work EnvironmentOnline, e-commerce platforms, merchant portalsOnline, customer service software, communication channels
Common EmployersOnline retail stores, marketplaces, e-commerce companiesRetail companies, customer service centers, online brands

While both roles are remote and involve online work, the Remote Merchant Assistant focuses on supporting merchant operations and product management, whereas the Remote Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are popular job titles related to Remote Merchant Assistant jobs in New York?

For Remote Merchant Assistant jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Merchant Assistant jobs in New York look for?

The top searched job categories for Remote Merchant Assistant jobs in New York are:

What cities in New York are hiring for Remote Merchant Assistant jobs?

Cities in New York with the most Remote Merchant Assistant job openings:

Remote Merchant Assistant jobs near you
Infographic showing various Remote Merchant Assistant job openings in New York as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,496 per year, or $21.4 per hour.

Freelance Production Assistant for Aerie Intimates

Manhattan, NY • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$28 - $32/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 17 hours ago

Job description

Job Title: Freelance Production Assistant for Aerie Intimates Location: New York, NY Type: Contract-to-Hire (6+ months) Compensation: $28.00 - $32.00 per hour Work Model: Hybrid – onsite and remote Hours: 40 hours per week

Overview Provide support in the development & production of new styles from concept to production via interaction with internal and external cross functional partners.

Responsibilities

  • Communicate daily with internal/external partners regarding style development, production, and delivery information
  • Adhere to the TNA calendar; responsible for all sample tracking and ensuring on-time delivery of all development
  • Send out PLM and packages to vendors, track delivery
  • Maintain and organize costing records
  • Maintain and organize style information records
  • Own end-to-end purchase order process with merchants and MOS
  • Partner with the manager on garment cost, quantity, production planning, sourcing, and delivery
  • Interpret collected information, react appropriately, and communicate with affected parties in a timely manner
  • Prepare for cross-functional team meetings; attend and participate in meetings
  • Perform other duties as required
  • Able to work in a hybrid environment, with some work performed remotely and some in-office based on business needs, including collaboration around product development, milestone meetings, and approvals

Requirements

  • Bachelor’s degree in Fashion Merchandising, Business, or equivalent
  • At least 1 year of related work experience; Intimates experience preferred
  • Previous experience working in a PLM system is preferred
  • Ability to act as liaison between departments: excellent communication and analytic skills
  • Must be detail-oriented, computer literate, and able to handle multiple tasks simultaneously
  • Knowledge of Google documents & Gmail, Excel, and PLM (or equivalent program)
  • Comfortable working in a hybrid environment with in-office collaboration as needed

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M- #LI- Ref: #404-IT Pittsburgh

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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