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Remote Medical Answering Service Jobs (NOW HIRING)

Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills. * Ability to foster teamwork, inter-personal awareness, and initiative. * Medical ...

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REMOTE POSITION! IMMEDIATE START! If you love meaningful conversations, helping people feel ... Company Description salesMD is a specialized medical answering service and contact center designed ...

Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills. * Ability to foster teamwork, inter-personal awareness, and initiative. * Medical ...

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Remote Medical Answering Service information

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$13

$16

$18

How much do remote medical answering service jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote medical answering service in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.83 per hour, depending on experience, location, and employer.

What are common challenges faced when working in a remote medical answering service, and how can I overcome them?

Working in a remote medical answering service often involves handling a high volume of calls while ensuring patient privacy and accurate message-taking. Challenges can include managing urgent situations calmly, maintaining clear communication with both patients and medical staff, and staying organized despite multitasking. To overcome these challenges, it's important to develop strong active listening skills, familiarize yourself with HIPAA regulations, and utilize digital tools for note-taking and call management. Regular team check-ins and ongoing training can also help you stay updated and supported.

What are the key skills and qualifications needed to thrive as a Remote Medical Answering Service Representative, and why are they important?

To thrive as a Remote Medical Answering Service Representative, you need a solid understanding of medical terminology, excellent phone etiquette, and a high school diploma or equivalent. Familiarity with call center software, secure messaging systems, and HIPAA compliance protocols is typically required. Outstanding listening skills, attention to detail, and the ability to stay calm under pressure set top performers apart. These competencies ensure accurate message relay, patient confidentiality, and efficient communication between patients and healthcare providers.

What is the difference between Remote Medical Answering Service vs Medical Receptionist?

AspectRemote Medical Answering ServiceMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, healthcare experience often preferred
Work EnvironmentRemote, call center or home-basedMedical office or clinic
Employer & Industry UsageHealthcare providers, answering servicesHospitals, clinics, private practices
Primary RoleAnswering calls, scheduling, patient infoGreeting patients, scheduling, administrative tasks

Remote Medical Answering Services focus on handling patient calls remotely, providing support and information, while Medical Receptionists work onsite managing patient interactions and administrative duties. Both roles are essential in healthcare but differ mainly in work setting and specific responsibilities.

What is a remote medical answering service?

A remote medical answering service is a professional service that handles phone calls and messages for healthcare providers outside of regular office hours or when staff are unavailable. These services ensure that patient calls are answered promptly, urgent messages are relayed to the appropriate medical personnel, and non-urgent information is documented for follow-up. They help healthcare practices maintain quality communication, improve patient satisfaction, and ensure compliance with privacy regulations such as HIPAA.
More about Remote Medical Answering Service jobs
What cities are hiring for Remote Medical Answering Service jobs? Cities with the most Remote Medical Answering Service job openings:
What are the most commonly searched types of Medical Answering Service jobs? The most popular types of Medical Answering Service jobs are:
What states have the most Remote Medical Answering Service jobs? States with the most job openings for Remote Medical Answering Service jobs include:
Infographic showing various Remote Medical Answering Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $34,103 per year, or $16.4 per hour.
Remote Medical Scheduler

$16/hr

Other

Posted 27 days ago


RadNet rating

6.7

Company rating: 6.7 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

526th of 886 rated healthcare providers


Job description

Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Scheduler you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:

  • Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
  • Place calls to referring physicians for patients expressing difficulty with scheduling.
  • Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
  • Update account information at the point of scheduling.
  • Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
  • Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed
If You Are:
  • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
  • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
  • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
  • Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education)
  • Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
  • Ability to foster teamwork, inter-personal awareness, and initiative.
  • Medical terminology knowledge
  • Must be able to commute daily to our Port St. Lucie contact center.

#ncec
Pay rate: $16.00

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About RadNet

Sourced by ZipRecruiter

At RadNet, we are Leading Radiology Forward. RadNet aligns innovative solutions to deliver high-quality, cost-effective consumer-focused healthcare. Backed by 40 years of experience and with over 10,000 employees and over 380 imaging centers in 9 states, we are positioned for the future of healthcare.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1980

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