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Remote Medical Answering Service Jobs (NOW HIRING)

Remote Medical Director

Bexar, TX · On-site +1

$236K - $449K/yr

... Medical Management/Health ... Services team. Centene is a diversified, national organization offering competitive benefits ...

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Remote Medical Director

Afton, TX · On-site +1

$236K - $449K/yr

... Medical Management/Health ... Services team. Centene is a diversified, national organization offering competitive benefits ...

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REMOTE POSITION! IMMEDIATE START! If you love meaningful conversations, helping people feel ... Company Description salesMD is a specialized medical answering service and contact center designed ...

Remote- US Pay : $19/hr. Schedule : an 8 hour shift within a time range of 6a-11p EST As a ... Telephone customer service Scheduling medical appointments Follow scripting tools, enter data as ...

Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills. * Ability to foster teamwork, inter-personal awareness, and initiative. * Medical ...

Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills. * Ability to foster teamwork, inter-personal awareness, and initiative. * Medical ...

Job Summary We are seeking a Remote Med Insurance Claims Rep for California Residents this is a ... service, and timely claims resolution. Candidates who enjoy independent work, steady workflow ...

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Remote Medical Answering Service information

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How much do remote medical answering service jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote medical answering service in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.83 per hour, depending on experience, location, and employer.

What are common challenges faced when working in a remote medical answering service, and how can I overcome them?

Working in a remote medical answering service often involves handling a high volume of calls while ensuring patient privacy and accurate message-taking. Challenges can include managing urgent situations calmly, maintaining clear communication with both patients and medical staff, and staying organized despite multitasking. To overcome these challenges, it's important to develop strong active listening skills, familiarize yourself with HIPAA regulations, and utilize digital tools for note-taking and call management. Regular team check-ins and ongoing training can also help you stay updated and supported.

What are the key skills and qualifications needed to thrive as a Remote Medical Answering Service Representative, and why are they important?

To thrive as a Remote Medical Answering Service Representative, you need a solid understanding of medical terminology, excellent phone etiquette, and a high school diploma or equivalent. Familiarity with call center software, secure messaging systems, and HIPAA compliance protocols is typically required. Outstanding listening skills, attention to detail, and the ability to stay calm under pressure set top performers apart. These competencies ensure accurate message relay, patient confidentiality, and efficient communication between patients and healthcare providers.

What is the difference between Remote Medical Answering Service vs Medical Receptionist?

AspectRemote Medical Answering ServiceMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, healthcare experience often preferred
Work EnvironmentRemote, call center or home-basedMedical office or clinic
Employer & Industry UsageHealthcare providers, answering servicesHospitals, clinics, private practices
Primary RoleAnswering calls, scheduling, patient infoGreeting patients, scheduling, administrative tasks

Remote Medical Answering Services focus on handling patient calls remotely, providing support and information, while Medical Receptionists work onsite managing patient interactions and administrative duties. Both roles are essential in healthcare but differ mainly in work setting and specific responsibilities.

What is a remote medical answering service?

A remote medical answering service is a professional service that handles phone calls and messages for healthcare providers outside of regular office hours or when staff are unavailable. These services ensure that patient calls are answered promptly, urgent messages are relayed to the appropriate medical personnel, and non-urgent information is documented for follow-up. They help healthcare practices maintain quality communication, improve patient satisfaction, and ensure compliance with privacy regulations such as HIPAA.
More about Remote Medical Answering Service jobs
What cities are hiring for Remote Medical Answering Service jobs? Cities with the most Remote Medical Answering Service job openings:
What are the most commonly searched types of Medical Answering Service jobs? The most popular types of Medical Answering Service jobs are:
What states have the most Remote Medical Answering Service jobs? States with the most job openings for Remote Medical Answering Service jobs include:
Infographic showing various Remote Medical Answering Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $34,103 per year, or $16.4 per hour.
Remote Medical Director

Remote Medical Director

Centene

Mirando City, TX • On-site, Remote

$236K - $449K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Centene rating

8.5

Company rating: 8.5 out of 10

Based on 396 frontline employees who took The Breakroom Quiz

15th of 886 rated healthcare providers


Job description

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:
Assist the Chief Medical Director to direct and coordinate the medical management, quality improvement and credentialing functions for the business unit.

  • Provides medical leadership of all for utilization management, cost containment, and medical quality improvement activities.
  • Performs medical review activities pertaining to utilization review, quality assurance, and medical review of complex, controversial, or experimental medical services, ensuring timely and quality decision making.
  • Supports effective implementation of performance improvement initiatives for capitated providers.
  • Assists Chief Medical Director in planning and establishing goals and policies to improve quality and cost-effectiveness of care and service for members.
  • Provides medical expertise in the operation of approved quality improvement and utilization management programs in accordance with regulatory, state, corporate, and accreditation requirements.
  • Assists the Chief Medical Director in the functioning of the physician committees including committee structure, processes, and membership.
  • Conduct regular rounds to assess and coordinate care for high-risk patients, collaborating with care management teams to optimize outcomes.
  • Collaborates effectively with clinical teams, network providers, appeals team, medical and pharmacy consultants for reviewing complex cases and medical necessity appeals.
  • Participates in provider network development and new market expansion as appropriate.
  • Assists in the development and implementation of physician education with respect to clinical issues and policies.
  • Identifies utilization review studies and evaluates adverse trends in utilization of medical services, unusual provider practice patterns, and adequacy of benefit/payment components.
  • Identifies clinical quality improvement studies to assist in reducing unwarranted variation in clinical practice in order to improve the quality and cost of care.
  • Interfaces with physicians and other providers in order to facilitate implementation of recommendations to providers that would improve utilization and health care quality.
  • Reviews claims involving complex, controversial, or unusual or new services in order to determine medical necessity and appropriate payment.
  • Develops alliances with the provider community through the development and implementation of the medical management programs.
  • As needed, may represent the business unit before various publics both locally and nationally on medical philosophy, policies, and related issues.
  • Represents the business unit at appropriate state committees and other ad hoc committees.
  • May be required to work weekends and holidays in support of business operations, as needed.


Education/Experience:

  • Medical Doctor or Doctor of Osteopathy.
  • Utilization Management experience and knowledge of quality accreditation standards preferred.
  • Actively practices medicine.
  • Course work in the areas of Health Administration, Health Financing, Insurance, and/or Personnel Management is advantageous.
  • Experience treating or managing care for a culturally diverse population preferred.


License/Certifications:

  • Board certification in a medical specialty recognized by the American Board of Medical Specialists or the American Osteopathic Association’s Department of Certifying Board Services.
  • Certification in Internal or Family Medicine, preferred.
  • Current state license as a MD or DO without restrictions, limitations, or sanctions from government programs.


Pay Range: $236,500.00 - $449,300.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act


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