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Remote Medical Answering Service Jobs (NOW HIRING)

RemX

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Remote Medical CSR-$16/hr. - NO WEEKENDS!

Irving, TX · Remote

$16/hr

Remote Medical Call Center Rep * Pay: $16/hr. Weekly Pay plus Benefits * Schedule: 8am-9pm CST. M ... Review and process prior authorization requests for medications, services, and procedures. * Verify ...

Guidehealth

Remote Medical Assistant- Healthguide

Columbus, GA · On-site +1

$16 - $20.25/hr

... Service Organization to build stronger connections with patients and providers. Physician-led ... This is a fully remote position requiring travel within the Columbus, GA area. We are currently ...

Guidehealth

Remote Medical Assistant- Healthguide

Atlanta, GA · On-site +1

$17 - $22/hr

... Service Organization to build stronger connections with patients and providers. Physician-led ... Appropriately escalating medical issues to the Health Guide Registered Nurse, Primary Care ...

Guidehealth

Remote Medical Assistant- Healthguide

Columbus, GA · Remote

$16 - $20.25/hr

... Service Organization to build stronger connections with patients and providers. Physician-led ... This is a fully remote position requiring travel within the Columbus, GA area. We are currently ...

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How much do remote medical answering service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote medical answering service in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.83 per hour, depending on experience, location, and employer.

What are common challenges faced when working in a remote medical answering service, and how can I overcome them?

Working in a remote medical answering service often involves handling a high volume of calls while ensuring patient privacy and accurate message-taking. Challenges can include managing urgent situations calmly, maintaining clear communication with both patients and medical staff, and staying organized despite multitasking. To overcome these challenges, it's important to develop strong active listening skills, familiarize yourself with HIPAA regulations, and utilize digital tools for note-taking and call management. Regular team check-ins and ongoing training can also help you stay updated and supported.

What are the key skills and qualifications needed to thrive as a Remote Medical Answering Service Representative, and why are they important?

To thrive as a Remote Medical Answering Service Representative, you need a solid understanding of medical terminology, excellent phone etiquette, and a high school diploma or equivalent. Familiarity with call center software, secure messaging systems, and HIPAA compliance protocols is typically required. Outstanding listening skills, attention to detail, and the ability to stay calm under pressure set top performers apart. These competencies ensure accurate message relay, patient confidentiality, and efficient communication between patients and healthcare providers.

What is the difference between Remote Medical Answering Service vs Medical Receptionist?

AspectRemote Medical Answering ServiceMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, healthcare experience often preferred
Work EnvironmentRemote, call center or home-basedMedical office or clinic
Employer & Industry UsageHealthcare providers, answering servicesHospitals, clinics, private practices
Primary RoleAnswering calls, scheduling, patient infoGreeting patients, scheduling, administrative tasks

Remote Medical Answering Services focus on handling patient calls remotely, providing support and information, while Medical Receptionists work onsite managing patient interactions and administrative duties. Both roles are essential in healthcare but differ mainly in work setting and specific responsibilities.

What is a remote medical answering service?

A remote medical answering service is a professional service that handles phone calls and messages for healthcare providers outside of regular office hours or when staff are unavailable. These services ensure that patient calls are answered promptly, urgent messages are relayed to the appropriate medical personnel, and non-urgent information is documented for follow-up. They help healthcare practices maintain quality communication, improve patient satisfaction, and ensure compliance with privacy regulations such as HIPAA.
More about Remote Medical Answering Service jobs
What cities are hiring for Remote Medical Answering Service jobs? Cities with the most Remote Medical Answering Service job openings:
What are the most commonly searched types of Medical Answering Service jobs? The most popular types of Medical Answering Service jobs are:
What states have the most Remote Medical Answering Service jobs? States with the most job openings for Remote Medical Answering Service jobs include:
What job categories do people searching Remote Medical Answering Service jobs look for? The top searched job categories for Remote Medical Answering Service jobs are:
Remote Medical Answering Service jobs near you
Infographic showing various Remote Medical Answering Service job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 21% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,103 per year, or $16.4 per hour.
Remote Medical CSR-$16/hr. - NO WEEKENDS!

Remote Medical CSR-$16/hr. - NO WEEKENDS!

RemX

Irving, TX • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

We’re looking for motivated individuals who are located in the USA that are ready to succeed in a rewarding work-from-home role.

Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment—this could be the perfect fit for you!

APPLY TODAY!!!

Position Overview:

  • Job Title: Remote Medical Call Center Rep
  • Pay: $16/hr. Weekly Pay plus Benefits
  • Schedule: 8am-9pm CST. M-Fri.
  • (Must be able to work any 8hr Shift between the hours of operation)
  • MUST be a resident of TEXAS!
  • MUST BE A US RESIDENT!

Key Responsibilities

  • Process inbound calls assisting patients and may perform outbound calls.- MUST BE OK WITH BOTH
  • Review and process prior authorization requests for medications, services, and procedures.
  • Verify patient eligibility, benefits, and coverage with insurance carriers.
  • Partner with physicians, pharmacies, and insurance companies to obtain required documentation.
  • Ensure all requests are processed accurately and on time.
  • Maintain compliance with HIPAA and company policies.
  • Document all activities in the system for tracking and audits.

Job Qualifications: Must have 1 year or more of RECENT call center experience. (NO EXCEPTIONS)

  • Knowledge of medical terminology, HIPAA regulations, and patient privacy practices a PLUS!
  • High attention to detail and accuracy in data entry
  • Private, quiet, and distraction-free workspace
  • Must be able to log in and work full scheduled shifts without interruptions
  • Basic technical troubleshooting skills for common remote work issues
  • High-Speed Internet with a wired connection is mandatory. (Mobile hotspots are not accepted)
  • Adhere to all company required KPI's
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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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