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Night Shift Answering Service Remote Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

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Inbound Benefit Customer Service (Remote)

San Diego, CA · Remote

$18.50/hr

REMOTE BENEFIT CUSTOMER SERVICE REPRESENTATIVE Location: San Diego, CA (Remote or Onsite) Pay Rate ... Monday - Friday 8-hour shift scheduled between 8:00 AM and 9:00 PM Candidates must be available to ...

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Inbound Benefit Customer Service (Remote)

Buffalo, NY · Remote

$18/hr

... SERVICE REPRESENTATIVE Location: Buffalo, NY (Remote or Onsite) Pay Rate: $18.00/hour Schedule ... Monday - Friday * 8-hour shift scheduled between 8:00 AM and 11:00 PM * Candidates must be ...

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Night Shift Answering Service Remote information

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How much do night shift answering service remote jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for night shift answering service remote in the United States is $30.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $40.87 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a night shift answering service remote role?

Night shift answering service remote positions generally require you to work during late evening, overnight, or early morning hours, often in set shifts such as 11:00 PM to 7:00 AM or similar. Schedules may vary depending on the employer’s needs and can include weekends or holidays, as 24/7 coverage is often essential for these roles. Many companies provide set weekly schedules, while some offer flexible shift bidding or rotating shift patterns. It is important to be comfortable working independently during quiet hours, maintaining focus and professionalism while handling calls that come in outside of standard business times.

What are the key skills and qualifications needed to thrive in the night shift answering service remote position, and why are they important?

To thrive as a Night Shift Answering Service Remote representative, you need strong verbal communication skills, reliable internet access, and proficiency in basic computer operations. Familiarity with call center software, multi-line phone systems, and customer relationship management (CRM) tools is often required. Excellent time management, attention to detail, and the ability to remain calm under pressure help candidates excel in this position. These skills and qualities are crucial for delivering professional, efficient service to clients during non-traditional hours when support is especially valued.

What is a night shift answering service remote?

A Night Shift Answering Service Remote job involves handling incoming calls, messages, and inquiries for businesses outside of regular working hours. You will assist customers by providing information, taking messages, or directing calls to the appropriate contacts. This job is done from home, requiring a reliable internet connection, a quiet workspace, and strong communication skills. It typically involves working overnight or late evening hours to ensure 24/7 customer support for businesses in various industries.

More about Night Shift Answering Service Remote jobs
What cities are hiring for Night Shift Answering Service Remote jobs? Cities with the most Night Shift Answering Service Remote job openings:
What states have the most Night Shift Answering Service Remote jobs? States with the most job openings for Night Shift Answering Service Remote jobs include:
What job categories do people searching Night Shift Answering Service Remote jobs look for? The top searched job categories for Night Shift Answering Service Remote jobs are:
Night Shift Answering Service Remote jobs near you
Infographic showing various Night Shift Answering Service Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,424 per year, or $30 per hour.

Answering Service Agent

Apello

UT • Remote

$15.50 - $19/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 29 days ago

Job description

Description

Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.  

The businesses we serve cover many industries including: 

  • Health Care, 
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers, 
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!

Our company is small and flexible. Every employee is important and valued. Benefits include:

  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities


ANSWERING SERVICE AGENT RESPONSIBILITIES

  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:

Part Time 15 hours - 25 hours per week

Days

Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM

Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM

Requirements


SCHEDULE REQUIREMENTS:

Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:

Weekends:

One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.

Holidays:

Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.

SKILLS/QUALIFICATIONS:

  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:

  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:


  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem


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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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