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Part Time Remote Call Center Quality Assurance Jobs

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary ... Compliance Assurance: Ensure adherence to regulatory standards and company policies. * Cross ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary ... Compliance Assurance: Ensure adherence to regulatory standards and company policies. * Cross ...

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

Brandcoven

Call Center Representative

Atlanta, GA · Remote

$15.50 - $19.25/hr

Remote (Work from Home) Job Type: Full-time/Part time Brandcoven is a leading marketing agency that ... and quality standards Collaborate with team members to share knowledge and best practices ...

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How much do part time remote call center quality assurance jobs pay per hour?

As of May 29, 2026, the average hourly pay for part time remote call center quality assurance in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Part Time Remote Call Center Quality Assurance vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Call Center Quality AssurancePart Time Remote Customer Service Representative
CredentialsTypically requires experience in call center operations and quality standardsRequires excellent communication skills and customer service experience
Work EnvironmentPrimarily remote, focusing on monitoring and evaluating callsRemote, handling customer inquiries directly
Employer UsageUsed by call centers to ensure quality and complianceUsed by companies to assist customers and resolve issues
Search & Comparison IntentFocuses on quality assurance roles in call centersFocuses on direct customer interaction roles

While both roles are remote and involve call center environments, Part Time Remote Call Center Quality Assurance focuses on evaluating and improving call quality, whereas Part Time Remote Customer Service Representative involves direct customer interaction and support.

More about Part Time Remote Call Center Quality Assurance jobs
What cities are hiring for Part Time Remote Call Center Quality Assurance jobs? Cities with the most Part Time Remote Call Center Quality Assurance job openings:
What are the most commonly searched types of Remote Call Center Quality Assurance jobs? The most popular types of Remote Call Center Quality Assurance jobs are:
What states have the most Part Time Remote Call Center Quality Assurance jobs? States with the most job openings for Part Time Remote Call Center Quality Assurance jobs include:
What job categories do people searching Part Time Remote Call Center Quality Assurance jobs look for? The top searched job categories for Part Time Remote Call Center Quality Assurance jobs are:
Part Time Remote Call Center Quality Assurance jobs near you
Part Time REMOTE Call Center Agent

Part Time REMOTE Call Center Agent

Apexchat

San Ramon, CA • On-site, Remote

$11 - $12/hr

Part-time

Posted 27 days ago

Job description

Job Description: Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service.
Responsibilities:
  • Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards.
  • Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines.
  • Compliance Assurance: Ensure adherence to regulatory standards and company policies.
  • Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals.
  • Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries.
  • Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers.
  • Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions.
  • Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively.
  • Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly.

Qualifications:
  • Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department.
  • Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED)
  • Versatility: Ability to multitask and thrive in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication in English and Spanish.
  • Adaptability: Quick learner with the capability to adapt to changing procedures and software.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities.
  • Residency: Must reside in the United States.

Why Join Us:
  • Diverse Exposure: Engage with customers from various industries, broadening your skillset.
  • Career Development: Ongoing training and growth opportunities.
  • Team Environment: Collaborative workspace fostering innovation and mutual support.

Compensation and Benefits:
  • Wages: Starting at $12/hr base, with performance-based incentives and bonuses.
  • Training: $11/hr during the 2-week training period.
  • Shift Differentials: Additional pay for evening, night, and weekend shifts.
  • Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts.
  • Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics.
  • Additional Incentives: Including customer satisfaction and attendance bonuses.
  • Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually.

Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!

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