$25/hr
This position is remote; however, due to specific position requirements, the employer cannot hire ... Help Center content. Day in the Life Help Desk Management & Customer Support Respond to inbound ...
$25/hr
This position is remote; however, due to specific position requirements, the employer cannot hire ... Help Center content. Day in the Life Help Desk Management & Customer Support Respond to inbound ...
$25/hr
This position is remote; however, due to specific position requirements, the employer cannot hire ... Help Center content. Day in the Life Help Desk Management & Customer Support Respond to inbound ...
$27/hr
This position is remote; however, due to specific position requirements, the employer cannot hire ... Help Center content. Day in the Life Help Desk Management & Customer Support Respond to inbound ...
$27/hr
This position is remote; however, due to specific position requirements, the employer cannot hire ... Help Center content. Day in the Life Help Desk Management & Customer Support Respond to inbound ...
... remote delivery channels (telephone, mobile, web, email, and in the future live chat) to help meet ... volume Contact Center. (25%) 3) Engaging with members and non-members to help meet their new ...
New
... remote delivery channels (telephone, mobile, web, email, and in the future live chat) to help meet ... volume Contact Center. (25%) 3) Engaging with members and non-members to help meet their new ...
New
$16.50 - $22.25/hr
Mclean, VA ( Remote ) Summary: To assist the Principal HR Specialist/Sr. Specialist in an assigned Human Resource sub-function such as HR Help Center. Responsibilities: * HR Help Center: Process ...
$16.50 - $22.25/hr
Mclean, VA ( Remote ) Summary: To assist the Principal HR Specialist/Sr. Specialist in an assigned Human Resource sub-function such as HR Help Center. Responsibilities: * HR Help Center: Process ...
... Help Center libraries for new partners by adapting existing content to partner-specific branding, benefit plans, and program requirements. 4. Partner with Implementation teams to support partner ...
... Help Center libraries for new partners by adapting existing content to partner-specific branding, benefit plans, and program requirements. 4. Partner with Implementation teams to support partner ...
Oak Brook, IL · On-site +1
... Help Center libraries for new partners by adapting existing content to partner-specific branding, benefit plans, and program requirements. 4. Partner with Implementation teams to support partner ...
Oak Brook, IL · On-site +1
... Help Center libraries for new partners by adapting existing content to partner-specific branding, benefit plans, and program requirements. 4. Partner with Implementation teams to support partner ...
Establish and lead the B2C Product Operations function across Help Center Ops, Customer Support Ops ... Fully remote work environment with home office set-up allowance. * Real and lived work-life balance ...
Establish and lead the B2C Product Operations function across Help Center Ops, Customer Support Ops ... Fully remote work environment with home office set-up allowance. * Real and lived work-life balance ...
We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS ... Customer service experience in a call center or equivalent. * Ability to work remotely from home.
We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS ... Customer service experience in a call center or equivalent. * Ability to work remotely from home.
Inbound Educational Call Center (Full-Time - Remote) Fully Remote • Remote Home Office - Oradell ... If you're passionate about helping kids while providing superior customer service and would like to ...
Inbound Educational Call Center (Full-Time - Remote) Fully Remote • Remote Home Office - Oradell ... If you're passionate about helping kids while providing superior customer service and would like to ...
Santee, CA · Remote
$30 - $40/hr
Remote - United States Only Full-Time | 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Lead the implementation of Fin AI, including flow design, AI response logic, help center content ...
Santee, CA · Remote
$30 - $40/hr
Remote - United States Only Full-Time | 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Lead the implementation of Fin AI, including flow design, AI response logic, help center content ...
Santee, CA · Remote
$30 - $40/hr
Remote -- United States Only Full-Time | 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Lead the implementation of Fin AI, including flow design, AI response logic, help center content ...
Santee, CA · Remote
$30 - $40/hr
Remote -- United States Only Full-Time | 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Lead the implementation of Fin AI, including flow design, AI response logic, help center content ...
Santee, CA · Remote
$30 - $40/hr
Remote -- United States Only Full-Time | 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Lead the implementation of Fin AI, including flow design, AI response logic, help center content ...
Quick apply
Santee, CA · Remote
$30 - $40/hr
Remote -- United States Only Full-Time | 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Lead the implementation of Fin AI, including flow design, AI response logic, help center content ...
Santee, CA · On-site +1
$30 - $40/hr
Remote - United States Only Full-Time 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Lead the implementation of Fin AI, including flow design, AI response logic, help center content ...
Santee, CA · On-site +1
$30 - $40/hr
Remote - United States Only Full-Time 40 Hours/Week Hourly Rate: $30-$40/hour, depending on ... Lead the implementation of Fin AI, including flow design, AI response logic, help center content ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
$16 - $22/hr
... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... help center by writing and updating FAQ articles Deliver consistently high CSAT scores through ...
Vienna, VA · Remote
$20 - $25/hr
Hybrid - onsite and remote Hours: M-F 8am-4:30pm No Clearance but full background check to include ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...
Quick apply
Vienna, VA · Remote
$20 - $25/hr
Hybrid - onsite and remote Hours: M-F 8am-4:30pm No Clearance but full background check to include ... Desired - Call Center or front-line customer support experience * Desired - Knowledge of client ...
$25K - $37.5K
5% of jobs
$46.9K is the 25th percentile. Wages below this are outliers.
$37.5K - $49.9K
26% of jobs
The median wage is $62.4K / yr.
$49.9K - $62.4K
19% of jobs
$62.4K - $74.8K
11% of jobs
$87.3K is the 75th percentile. Wages above this are outliers.
$74.8K - $87.3K
14% of jobs
$87.3K - $99.7K
10% of jobs
$99.7K - $112.2K
4% of jobs
$112.2K - $124.6K
7% of jobs
$124.6K - $137.1K
1% of jobs
$137.1K - $149.5K
1% of jobs
$149.5K - $162K
1% of jobs
$25K
$76.4K
$162K
| Aspect | Remote Pregnancy Help Center | Remote Pregnancy Counselor |
|---|---|---|
| Credentials | Varies; often includes training in crisis intervention | Typically requires counseling certification or related credentials |
| Work Environment | Nonprofit organizations, helplines, online support platforms | Private practice, clinics, or online counseling services |
| Industry Usage | Pregnancy support organizations, crisis centers | Healthcare, mental health, and counseling services |
| Search & Comparison Intent | Understanding roles in pregnancy support | Seeking professional pregnancy counseling services |
The Remote Pregnancy Help Center primarily offers crisis support and resources for pregnant individuals through nonprofit and support organizations. In contrast, a Remote Pregnancy Counselor provides professional counseling, often with formal credentials, focusing on emotional and mental health support. Both roles serve pregnant individuals but differ in credentials, work settings, and scope of services.

Remote
$25/hr
Other
Posted 10 days ago
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
***Please note: the pay rate for this role was changed by the employer after this role was posted, and this job post has been updated to reflect the change. The listed pay rate was changed to $25 an hour. Please also note the updated information as highlighted in the job post below as of 4pm AKST 7/30/26.***
This position is remote; however, due to specific position requirements, the employer cannot hire from the following locations for this opportunity:
As a Help Desk Operations Specialist, you will play a critical role in delivering a seamless, responsive customer experience by managing inbound Help Desk inquiries, triaging requests, and ensuring issues are routed to the right teams quickly and efficiently. This role serves as the operational front door to the Customer Experience organization, helping employees, HR teams, and customers navigate questions related to leave support, product support, and general account needs. The ideal candidate is highly organized, customer-oriented, systems-minded, and comfortable balancing responsiveness with operational efficiency. In addition to ticket management, this role will partner closely with the Customer & Growth Operations Manager to improve Help Desk workflows, support automation initiatives, refine AI-driven customer experiences, and maintain high-quality Help Center content.
Day in the Life
Help Desk Management & Customer Support
Respond to inbound customer, employee, and HR inquiries through the Help Desk in a timely, professional, and empathetic manner
Serve as the first line of response for customer inquiries, resolving issues directly whenever possible
Triage and route tickets to the appropriate teams, specialists, or escalation paths to ensure efficient resolution
Monitor Help Desk queues to ensure tickets are progressing appropriately and service level expectations are met
Identify trends, recurring issues, and friction points impacting customer experience
Ticket Triage & Escalation Management
Assess incoming requests and determine the appropriate owner, priority level, and next steps
Escalate urgent, sensitive, or high-impact customer concerns to leadership teams when appropriate
Partner cross-functionally with Leave Specialists, Technical Support, Payroll, Compliance, Customer Success, and Leadership to coordinate issue resolution
Proactively flag at-risk customer experiences, communication gaps, or operational concerns
AI, Automation & Workflow Optimization
Assist in building, refining, and improving our AI customer support agent to increase efficiency and improve customer outcomes
Help identify opportunities for automation across customer workflows and Help Desk operations
Partner on testing, documenting, and refining new workflows, processes, and operational improvements
Support ongoing efforts to reduce manual work and improve response times through operational efficiencies
Help Center & Knowledge Management
Help maintain, review, and improve Help Center documentation to ensure accuracy, clarity, and usefulness
Identify documentation gaps and recommend updates based on recurring customer questions
Assist with SOP creation and ongoing process documentation to support operational consistency
Customer Outreach & Follow-Up
Occasionally, contact employees or customers by phone to gather additional information, clarify requests, or assist with issue resolution
Provide a calm, empathetic, and professional customer experience, particularly in sensitive situations
Sourced by ZipRecruiter
Technology, communication and media
11 - 50 Employees
Walnut Creek, CA, US
2008