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Remote Pregnancy Help Center Jobs in Colorado (NOW HIRING)

PNC

Technology Solution Center Analyst

Denver, CO · Remote

Remote (Must be close to Denver, CO and have an approved workspace) Schedule: Saturday - Wednesday ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

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All JobsPregnancy Help Center JobsRemote Pregnancy Help Center JobsRemote Pregnancy Help Center Jobs in Colorado

Remote Pregnancy Help Center information

What is a remote pregnancy help center?

A Remote Pregnancy Help Center is an organization that provides support and resources to individuals facing unplanned pregnancies, but operates primarily through online platforms, phone calls, or virtual consultations rather than in-person visits. These centers offer services such as counseling, information about pregnancy options, emotional support, and referrals to local healthcare providers or social services. Their remote format makes help accessible to people who may not be able to visit a physical location, ensuring privacy and convenience. Some also provide virtual prenatal education, parenting resources, and assistance with material needs.

What are the key skills and qualifications needed to thrive as a remote pregnancy help center counselor?

To thrive as a Remote Pregnancy Help Center Counselor, you need a background in counseling, social work, or nursing, often supported by relevant certifications or degrees. Familiarity with telehealth platforms, client management systems, and secure communication tools is typically required. Outstanding empathy, active listening, and the ability to provide nonjudgmental support help counselors connect with and guide clients through sensitive situations. These skills are essential for delivering effective, compassionate support to individuals seeking help during critical moments, especially in a remote setting.

What are some common challenges faced by staff working at a remote pregnancy help center, and how can they be addressed?

Staff working at a remote pregnancy help center often encounter challenges such as building rapport and trust with clients solely through virtual communication, ensuring client confidentiality, and managing emotional stress from sensitive conversations. To address these challenges, it's important to receive training in empathetic communication, utilize secure digital platforms for privacy, and participate in regular team debriefs or counseling sessions for support. Additionally, collaborating closely with colleagues through virtual meetings can help foster teamwork and share effective strategies for client care.

What is the difference between Remote Pregnancy Help Center vs Remote Pregnancy Counselor?

AspectRemote Pregnancy Help CenterRemote Pregnancy Counselor
CredentialsVaries; often includes training in crisis interventionTypically requires counseling certification or related credentials
Work EnvironmentNonprofit organizations, helplines, online support platformsPrivate practice, clinics, or online counseling services
Industry UsagePregnancy support organizations, crisis centersHealthcare, mental health, and counseling services
Search & Comparison IntentUnderstanding roles in pregnancy supportSeeking professional pregnancy counseling services

The Remote Pregnancy Help Center primarily offers crisis support and resources for pregnant individuals through nonprofit and support organizations. In contrast, a Remote Pregnancy Counselor provides professional counseling, often with formal credentials, focusing on emotional and mental health support. Both roles serve pregnant individuals but differ in credentials, work settings, and scope of services.

What are popular job titles related to Remote Pregnancy Help Center jobs in Colorado?

For Remote Pregnancy Help Center jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Pregnancy Help Center jobs in Colorado look for?

The top searched job categories for Remote Pregnancy Help Center jobs in Colorado are:

What cities in Colorado are hiring for Remote Pregnancy Help Center jobs?

Cities in Colorado with the most Remote Pregnancy Help Center job openings:

Remote Pregnancy Help Center jobs near you
Infographic showing various Remote Pregnancy Help Center job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Part-Time: Customer Support Specialist

Denver, CO • Remote

Opportunity Education Network
See more jobs at Opportunity Education Networkexternal

$18.50 - $25/hr

Full-time, Part-time

Posted 2 days ago

New

Job description

Part-Time: Customer Support Specialist 

Opportunity Education is seeking a part-time Customer Support Specialist to support educators, schools, and administrators using Feedback Forward, an app for daily exit tickets. The Customer Support Specialist will help educators and schools get the most from Feedback Forward by providing responsive support, troubleshooting technical issues, and strengthening the resources and processes that enable successful product adoption.

We are looking for someone who understands schools firsthand. The ideal candidate is a former teacher, educator, instructional technology specialist, or other school-based professional who is highly comfortable with technology and can understand both the technical problem a teacher is experiencing and the classroom realities that shape how the product is used. 

This role is up to 30 hours per week and is fully remote, with preference for candidates based in Denver. There is an opportunity for this position to grow into full-time employment.

Responsibilities

The Customer Support Specialist is responsible for the following activities and outcomes:

  • Serve as a primary point of contact for teachers, school administrators, and other Feedback Forward users, providing timely product and technical support primarily through email and calls when needed.
  • Troubleshoot product issues with an understanding of both the technical problem and the classroom context in which it occurs.
  • Create, manage, and continuously improve customer support processes within OE's support ticketing platform, including prioritization, documentation, follow-up, and escalation.
  • Support schools and administrators with integrations, rostering, account access, and data synchronization across platforms such as Clever, Google, and student information systems (SIS).
  • Share product updates and release announcements with customers, clearly communicating new features, improvements, and changes relevant to educators.
  • Develop onboarding, technical setup, and self-service resources, including Help Center articles, best-practice guides, and short instructional videos.
  • Identify recurring questions, issues, and customer feedback to improve support processes and surface actionable insights and product opportunities to the product team.
  • Work closely with product and engineering to reproduce, document, escalate, and resolve technical issues.
  • Develop deep expertise in Feedback Forward and independently manage support responsibilities with timely, high-quality communication.
Personal Characteristics

The Opportunity Education team is distributed across various US and overseas locations. To work effectively, the Customer Support Specialist should display the following characteristics:

  • Strong empathy for teachers and an understanding of classroom realities
  • Clear, effective written and verbal communication skills
  • Ability to explain technical concepts simply and practically
  • Strong organization, attention to detail, and follow-through
  • Ability to work independently, prioritize effectively, and know when to collaborate or escalate
  • A service-oriented mindset focused on helping educators succeed
  • Curiosity about how educators use technology and how to make it work better for them
Qualifications
  • 3+ years of experience in K–12 education, educational technology, customer support, instructional technology, or a related field
  • Direct experience working in schools or closely supporting teachers and school staff; classroom teaching experience strongly preferred
  • Strong familiarity with school technology, including Google Classroom, Clever, SIS, SSO, and rostering tools
  • Experience troubleshooting account access, rostering, synchronization, integrations, and related technical issues
  • Excellent writing and communication skills for both customer support and self-service resources
  • Ability to work effectively in a remote, collaborative team environment

Preferred:

  • Former classroom teacher, instructional coach, or school technology specialist
  • Experience supporting an education technology product
  • Experience with customer support ticketing platforms and school/district implementations
  • Experience creating Help Center articles, instructional videos, or other support resources
  • Based in or near the Denver area

To apply or for more information about the role, contact us at jobs@opportunityeducation.org. 

Apply