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Part Time Remote Call Center Quality Assurance information

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How much do part time remote call center quality assurance jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for part time remote call center quality assurance in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Part Time Remote Call Center Quality Assurance vs Part Time Remote Customer Service Representative?

AspectPart Time Remote Call Center Quality AssurancePart Time Remote Customer Service Representative
CredentialsTypically requires experience in call center operations and quality standardsRequires excellent communication skills and customer service experience
Work EnvironmentPrimarily remote, focusing on monitoring and evaluating callsRemote, handling customer inquiries directly
Employer UsageUsed by call centers to ensure quality and complianceUsed by companies to assist customers and resolve issues
Search & Comparison IntentFocuses on quality assurance roles in call centersFocuses on direct customer interaction roles

While both roles are remote and involve call center environments, Part Time Remote Call Center Quality Assurance focuses on evaluating and improving call quality, whereas Part Time Remote Customer Service Representative involves direct customer interaction and support.

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Part Time Remote Call Center Quality Assurance jobs near you

Inbound Call Center Agent Spanish/English Bilingual FT/PT-REMOTE

Yuma, AZ • Remote

Cerida Investment Corp
See more jobs at Cerida Investment Corpexternal

Full-time, Part-time

Re-posted 16 hours ago

Job description

Job Type: FT and PT positions available

Hours: M-Sun., Open availability, Various shifts

Salary: $17.50

About AnswerNet 

AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.

Summary of Position:

We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

Typing
Data capture and entry
Customer service 
Maintaining a working knowledge of campaign products, services, and promotions

Required Knowledge /Skills / Abilities / Qualifications:

At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS
A clear, professional, and friendly voice
High-Level People Skills, Active Listening Skills, and Strong Communication Skills
Outstanding attendance and punctuality
High School diploma or GED
Basic Computer Skills and computer literacy are a must

Spanish/English Bilingual is a PLUS 

WAH Requirements:

PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated place to work free from distractions including pets and children.