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TypeFull-Time
The Quality Assurance Supervisor is responsible for ensuring the UHealth Connect contact center ... Works with Quality Manager to set Call Quality Standards based on industry best practices * Will ...
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177,310 Call Center Quality Assurance Jobs
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TypeFull-Time
Call center experience preferred. Traditional PBX knowledge and experience preferred (i.e. NEC ... Quality Assurance (telephone monitoring, post-call analysis, reporting, post-call training ...
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TypeFull-Time
Work with QA tools such as Quality Center and understand how to use these tools to produce testing ... call for it. * Able to define and meet individual goals consistent with organizational mission ...
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TypeFull-Time
Develops the quality management strategy and maintains a quality plan for the call center ... Performs quality assurance to clearly define the desired agent behaviors during transition ...
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TypeFull-Time
Assists with training and oversees the quality assurance of both the inbound and outbound Specialists who are utilizing a Call Center Automated Call Distribution (ACD) System and an Automated Dialer ...
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Pay$9 to $12 Hourly
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BenefitsVision Medical Dental
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TypeFull-Time
Join our Growing Virtual Call Center Team Work from home in one of our growing virtual call-center ... We focus on quality assurance and regulatory compliance and pride ourselves on providing every ...
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TypeFull-Time
Conduct regular QA meetings with the team to analyze errors. What We Look For In You: * Minimum 2-4 ... Experienced in working in BPO/call center/customer service environment; * Experienced with Case ...
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TypeFull-Time
Experience in supporting a Quality Assurance team in some capacity is preferred ... Call Center experience strongly preferred. * Project/program management experience preferred
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TypeFull-Time
The Quality Assurance Analyst position is part of a team focused on a warranty cost reduction for ... Call center and/or field) · Skills: o Microsoft Excel knowledge - specifically working with ...
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Pay$55,000 Annually
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TypeFull-Time
... Customer Care Center Call Center If you have a strong desire to help develop people and ... * QA and Audit calls and documentation to ensure accuracy and quality What You Need to be a ...
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TypeFull-Time
Call Center Operations Manager Working Days: * Monday-Friday WORK EXPERIENCE: * 5+ years of ... and quality assurance measures. * Aid human resources department in recruitment process by ...
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Pay$15 to $28 Hourly
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BenefitsVision Medical Life Insurance 401k Dental
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TypeFull-Time
As a Call Center Supervisor, you will be responsible for coaching and leading the call center team ... quality assurance programs, and installing and implementing upgrades. Education What You Will Need
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Pay$15 to $20 Hourly
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TypeFull-Time
Experience in a Call Center Quality Assurance environment. * Proficiency in Microsoft Excel * Must be self-motivator and self-starter * Solid time management skills *Candidates cannot begin ...
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TypeFull-Time
Call Center QA/ Auditor Language Proficiency: 1. Bilingual (English + Spanish) 2. English Location: Remote/ TX Weekday Shift: Mon -Fri (10 AM to 7 PM) - Central Time Zone Minimum Requirements: · ...
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Pay$15 Hourly
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BenefitsVision Medical 401k Dental
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TypeFull-Time
Major insurance company seeking a Call Center Representative to join their Alpharetta, GA team! You ... Comfortable with having all calls recorded for quality assurance * Demonstrated strong attention to ...
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Pay$17 Hourly
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TypeFull-Time
All calls are monitored for Quality Assurance purposes and Call Center Customer Service Representatives will be required to participate in QA reviews Additional Responsibilities * Performs other ...
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TypeFull-Time
The Division of Health Systems Quality Assurance (HSQA) is responsible for oversight of Washington ... This Call Center Specialist (Health Services Consultant 1) serves as an entry level professional ...
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Pay$12 to $16 Hourly
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BenefitsVision Medical Life Insurance 401k Dental
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TypeFull-Time
Call Center Reps (Inbound/Outbound) are liaisons between our company and its current and potential ... Adhere to QA requirements and utilize a call flow * Comply with federal and state regulations, as ...
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TypeFull-Time
Facilitate call escalation for clients whose requests are not being met within established service ... quality assurance, and client satisfaction to achieve performance metrics within the Contact Center
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TypeFull-Time
A background in call center operations management is required, and customer service, technical ... Develop and audit quality assurance strategies to ensure the delivery of world-class service
177,310+ Call Center Quality Assurance Jobs in the Ashburn, VA area
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