ZipRecruiter

Log In

2

Part Time Call Center Quality Assurance Jobs (NOW HIRING)

Anserfone

Part Time Call Center Agent

Memphis, TN · On-site

$16/hr

Part-Time Call Center Agent Location: Memphis, TN We are looking for part-time Call Center Agents to add to our growing team. We provide on the job paid training. Previous call center work is a plus ...

Metro Medical

Part Time Call Center Agent

Chelmsford, MA · On-site

$20/hr

Part-Time Call Center Agent Location: Chelmsford, MA Metro Medica is seeking dedicated and detail-oriented Part-Time Call Center Agent to join our rapidly growing team. In this vital role, you'll ...

Metro Medical

Part Time Call Center Agent

Chelmsford, MA · On-site

$20/hr

Part-Time Call Center Agent Location: Chelmsford, MA Metro Medica is seeking dedicated and detail-oriented Part-Time Call Center Agent to join our rapidly growing team. In this vital role, you'll ...

Menards, Inc.

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

Ability to solve customer concerns and provide effective solutions in timely manner Call Center hours of Operations are Sunday - Saturday 7:00am - 7:00pm. Part Time: starting at $16.35/hour

Clementine

Part Time Call Center Agent

Roseville, MI · On-site

$18/hr

Immediately hiring Part Time Call Center Agents! Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service ...

MAP

Call Center Representative

North Richland Hills, TX · On-site

$17/hr

Part-Time Call Center RepresentativeLocation: North Richland Hills, TXMap Communications is hiring Part-Time Call Center Representatives to join our supportive and compassionate team. We provide ...

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

Part-Time Call Center AgentLocation: Memphis, TNWe are looking for part-time Call Center Agents to add to our growing team. We provide on the job paid training. Previous call center work is a plus ...

Dabella

Part Time Call Center

Call, TX · On-site

$15 - $18.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! This is an ON-SITE position Learn ...

next page

Showing results 1-20

All JobsCall Center Quality Assurance JobsPart Time Call Center Quality Assurance Jobs

Part Time Call Center Quality Assurance information

See salary details

$11

$23

$39

How much do part time call center quality assurance jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time call center quality assurance in the United States is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Part Time Call Center Quality Assurance vs Part Time Call Center Customer Service Representative?

AspectPart Time Call Center Quality AssurancePart Time Call Center Customer Service Representative
Primary RoleMonitoring and evaluating call quality to ensure compliance and improve serviceAssisting customers with inquiries, resolving issues, and providing information
Required SkillsAttention to detail, communication skills, knowledge of call scriptsCustomer service skills, problem-solving, communication
Work EnvironmentCall monitoring, data analysis, feedback sessionsDirect customer interaction via calls or chats
Common CertificationsQuality assurance, call center certificationsCustomer service certifications often preferred

While both roles are within the call center industry, Part Time Call Center Quality Assurance focuses on evaluating and improving call quality, whereas Part Time Call Center Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced in a part time call center quality assurance role, and how can they be managed?

One common challenge in a part-time call center quality assurance role is staying consistently updated with changing policies and procedures, as part-time schedules can limit exposure to ongoing training. To manage this, it's important to proactively communicate with supervisors, attend available training sessions, and regularly review call documentation. Additionally, balancing workload and maintaining objectivity during call evaluations can be demanding, but collaborating closely with the QA team and leveraging standardized evaluation forms can help ensure fairness and consistency.

What is a part time call center quality assurance?

Part Time Call Center Quality Assurance jobs involve monitoring and evaluating the performance of call center agents to ensure they meet company standards and provide excellent customer service. These roles typically include listening to recorded or live calls, scoring agent interactions, and providing feedback or coaching to help agents improve. Working part-time means the hours are flexible, making it suitable for those seeking work-life balance or supplemental income. Quality assurance specialists play a key role in maintaining customer satisfaction and compliance within the call center environment.

What are the key skills and qualifications needed to thrive as a part time call center quality assurance specialist?

To thrive as a Part Time Call Center Quality Assurance Specialist, you need strong analytical skills, attention to detail, and experience in call monitoring and evaluation, often supported by a high school diploma or equivalent. Familiarity with quality monitoring software, customer relationship management (CRM) systems, and reporting tools is typically required. Standout candidates excel in communication, problem-solving, and providing constructive feedback to agents. These skills and qualities are essential for maintaining high service standards, improving agent performance, and ensuring customer satisfaction.
More about Part Time Call Center Quality Assurance jobs
What cities are hiring for Part Time Call Center Quality Assurance jobs? Cities with the most Part Time Call Center Quality Assurance job openings:
What are the most commonly searched types of Call Center Quality Assurance jobs? The most popular types of Call Center Quality Assurance jobs are:
What states have the most Part Time Call Center Quality Assurance jobs? States with the most job openings for Part Time Call Center Quality Assurance jobs include:
What job categories do people searching Part Time Call Center Quality Assurance jobs look for? The top searched job categories for Part Time Call Center Quality Assurance jobs are:
Part Time Call Center Quality Assurance jobs near you
Infographic showing various Part Time Call Center Quality Assurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,853 per year, or $23.5 per hour.

Part Time Call Center Agent

Anserfone

Memphis, TN • On-site

$16/hr

Part-time

Re-posted 28 days ago

Job description

Part-Time Call Center Agent
Location: Memphis, TN
We are looking for part-time Call Center Agents to add to our growing team. We provide on the job paid training. Previous call center work is a plus but is absolutely not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and have excellent writing and communication skills, then this position is for you!
Anserfone is a well-established Call Center/Answering Service located in Memphis, TN. When you are locked out of your home at midnight and you call the locksmith, you are likely speaking to a customer experience agent, just like one of our valued team members at Anserfone! What happens on the weekend when your child is sick, and you need medical advice? Our compassionate agents take your call and reassure you that an on-call doctor will be reached. The short story is - we answer our customers' calls when they can't. Are you ready to be part of such a vital industry?
Compensation: $16 / Hour
A day in the life of a Customer Experience Agent:
You will find life at Anserfone a busy but satisfying one. After you've been fully trained, you will log in at the start of your shift and 'go ready' to begin taking calls. Your job will be to professionally handle incoming calls, greet callers in a positive and helpful way, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only, we do not perform any outbound or sales calls.
What are we looking for from our applicants?
  • Part Time (16-24 hours per week)
  • Must be available to work a weekend day (Sat or Sun each week)
  • Some Holiday work required
  • A welcoming voice with an upbeat tone
  • Strong spelling and grammar
  • Computer skills
  • Dependability
  • The ability to type 35 words per minute or more

Anserfone is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
So don't wait, click on that Apply button today!

Apply