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Part Time Call Center Quality Assurance Jobs (NOW HIRING)

Mypath

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

HIL is looking for a Part-Time Call Center Specialist to join the Call Center Specialist Team. The Call Center is an innovative way to provide excellent support and customer service to our Direct ...

FCCU

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$16/hr

We are currently seeking a Part-Time Call Center Representative for our Call Center Department. This position effectively manages multiple daily calls while also completing a variety of daily ...

DaBella

Part Time Call Center Hiring Immediately

Boise, ID · On-site

$15.25 - $19/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! This is an ON-SITE position Learn ...

Dabella

Part Time Call Center Hiring Immediately

Call, TX

$14.25 - $18.50/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! This is an ON-SITE position Learn ...

Monumenthealth

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Maintain performance metrics including call handling time, quality assurance, abandonment rates ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Maintain performance metrics including call handling time, quality assurance, abandonment rates ...

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland ... Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and ...

Lunds and Byerlys

Center Specialist I

Saint Louis Park, MN · On-site

$18 - $21/hr

Join Lunds & Byerlys as a Part Time Call Center Specialist and take the next exciting step in your ... If you have these qualities and meet the basic job requirements, we'd love to have you on our team.

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland ... Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and ...

Oglebay

Part Time Call Center Attendant

Wheeling, WV · On-site

$14.50 - $16.50/hr

Primary Responsibility * Provide prompt, courteous and efficient handling of all requests for guest reservations, changes and cancellations in a timely, friendly and efficient manner. Essential Job ...

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All JobsCall Center Quality Assurance JobsPart Time Call Center Quality Assurance Jobs

Part Time Call Center Quality Assurance information

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How much do part time call center quality assurance jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time call center quality assurance in the United States is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Part Time Call Center Quality Assurance vs Part Time Call Center Customer Service Representative?

AspectPart Time Call Center Quality AssurancePart Time Call Center Customer Service Representative
Primary RoleMonitoring and evaluating call quality to ensure compliance and improve serviceAssisting customers with inquiries, resolving issues, and providing information
Required SkillsAttention to detail, communication skills, knowledge of call scriptsCustomer service skills, problem-solving, communication
Work EnvironmentCall monitoring, data analysis, feedback sessionsDirect customer interaction via calls or chats
Common CertificationsQuality assurance, call center certificationsCustomer service certifications often preferred

While both roles are within the call center industry, Part Time Call Center Quality Assurance focuses on evaluating and improving call quality, whereas Part Time Call Center Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced in a part time call center quality assurance role, and how can they be managed?

One common challenge in a part-time call center quality assurance role is staying consistently updated with changing policies and procedures, as part-time schedules can limit exposure to ongoing training. To manage this, it's important to proactively communicate with supervisors, attend available training sessions, and regularly review call documentation. Additionally, balancing workload and maintaining objectivity during call evaluations can be demanding, but collaborating closely with the QA team and leveraging standardized evaluation forms can help ensure fairness and consistency.

What is a part time call center quality assurance?

Part Time Call Center Quality Assurance jobs involve monitoring and evaluating the performance of call center agents to ensure they meet company standards and provide excellent customer service. These roles typically include listening to recorded or live calls, scoring agent interactions, and providing feedback or coaching to help agents improve. Working part-time means the hours are flexible, making it suitable for those seeking work-life balance or supplemental income. Quality assurance specialists play a key role in maintaining customer satisfaction and compliance within the call center environment.

What are the key skills and qualifications needed to thrive as a part time call center quality assurance specialist?

To thrive as a Part Time Call Center Quality Assurance Specialist, you need strong analytical skills, attention to detail, and experience in call monitoring and evaluation, often supported by a high school diploma or equivalent. Familiarity with quality monitoring software, customer relationship management (CRM) systems, and reporting tools is typically required. Standout candidates excel in communication, problem-solving, and providing constructive feedback to agents. These skills and qualities are essential for maintaining high service standards, improving agent performance, and ensuring customer satisfaction.
More about Part Time Call Center Quality Assurance jobs
What cities are hiring for Part Time Call Center Quality Assurance jobs? Cities with the most Part Time Call Center Quality Assurance job openings:
What are the most commonly searched types of Call Center Quality Assurance jobs? The most popular types of Call Center Quality Assurance jobs are:
What states have the most Part Time Call Center Quality Assurance jobs? States with the most job openings for Part Time Call Center Quality Assurance jobs include:
What job categories do people searching Part Time Call Center Quality Assurance jobs look for? The top searched job categories for Part Time Call Center Quality Assurance jobs are:
Part Time Call Center Quality Assurance jobs near you
Infographic showing various Part Time Call Center Quality Assurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,853 per year, or $23.5 per hour.

Call Center Representative

Four Seasons Kanga Roof

Roseville, MI • On-site

$18 - $22/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 8 days ago

Job description

Four Seasons Kanga Roof is hiring a part-time Call Center Representative in Roseville, MI. If you're ready to join a workplace that values commitment, communication, and the drive to help both clients and colleagues succeed, keep reading!WHAT'S THE SCOPE?This part-time customer service position pays $18 – $22 per hour and places you at the heart of our energetic team. We also offer our team great benefits, such as:Health, dental, and vision insurance401(k) with matchEarned sick pay (up to 9 days)Earned PTO (up to 10 days)Life insurancePaid learning opportunitiesPersonal development reimbursementReferral bonus programProfit sharingYou'll work part-time hours in our Roseville office, with shifts that vary but always fall within our business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additionally, you'll work one Saturday per month from 9:00 a.m. to 12:00 p.m. Every shift is on-site, so you'll be part of the action and energy of our dedicated team environment.YOUR CONTRIBUTIONS MATTERAs a Call Center Representative, you will answer incoming calls, directing them to the right person with professionalism and clarity. You will turn client inquiries into appointments for our sales team, ensuring our calendar stays full and organized. Your day will include entering client data into our CRM system and making outbound calls to both current clients and potential customers. Throughout your shift, you will be immersed in a high-energy, sometimes noisy environment, working closely with your teammates to achieve shared goals and deliver top-notch service.WHAT'S REQUIRED?Strong organization and communication skillsAbility to master schedules and details with confidenceAbility to thrive in a high-energy, sometimes noisy environmentCommitment to your team, goals, and clientsProficiency with technology (preferred)ABOUT USSince 2006, the Burkhardt family has been on an inspiring journey to revolutionize the roofing industry by creating a company that truly prioritizes its team, clients, and community. Our founder, Bill Sr., set out with a vision to demonstrate that there's a better way to do business, and now his sons are passionate partners in continuing that mission. With a dynamic team of over 65 dedicated members, we foster a vibrant company culture built on safety, integrity, and growth. We're not just about roofs; we're about building meaningful careers through ongoing training and a commitment to high standards paired with genuine care.BE OUR NEW CALL CENTER REPRESENTATIVE!Applying is quick and simple with our mobile-friendly application. Get started today and take the first step toward your new customer service opportunity.Must have the ability to pass a background check.
Job Posted by ApplicantPro