Remote Call Center
$16.50 - $20.50/hr
Lab systems Remote Call Center duties: * Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions ...
Remote Call Center
$16.50 - $20.50/hr
Lab systems Remote Call Center duties: * Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
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TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
Remote Call Center
$16.50 - $20.50/hr
About the job Remote Call Center Remote Customer Call Center Rep needs call center experience Remote Customer Call Center Rep requires: Must provide own equipment, be remote ready Internet Service ...
Remote Call Center
$16.50 - $20.50/hr
About the job Remote Call Center Remote Customer Call Center Rep needs call center experience Remote Customer Call Center Rep requires: Must provide own equipment, be remote ready Internet Service ...
Quality Assurance (QA) Specialist
Fort Thompson, SD · On-site +1
Hybrid/Remote as applicable FLSA Status: Non-Exempt Position Summary The Quality Assurance (QA) ... Communicate findings and feedback directly to individual call center representatives to improve ...
Quality Assurance (QA) Specialist
Fort Thompson, SD · On-site +1
Hybrid/Remote as applicable FLSA Status: Non-Exempt Position Summary The Quality Assurance (QA) ... Communicate findings and feedback directly to individual call center representatives to improve ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services ... below qualities: * Must be 18 years or older. * High school diploma or equivalent required.
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services ... below qualities: * Must be 18 years or older. * High school diploma or equivalent required.
... remote call center ... The Manager leads all training and quality assurance functions to ensure employees consistently ...
... remote call center ... The Manager leads all training and quality assurance functions to ensure employees consistently ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Meet or exceed performance metrics including call quality, response time, and customer satisfaction.
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Meet or exceed performance metrics including call quality, response time, and customer satisfaction.
Remote Call Center Agent
$10/hr
Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent ...
Remote Call Center Agent
$10/hr
Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent ...
REMOTE Call Center Representatives Wanted
$16.50 - $20.50/hr
REMOTE Call Center Representatives Wanted Calling all Call Center Representatives - AAA Northeast has remote full-time opportunities. This is a remote position. Eligible applicants must live within ...
REMOTE Call Center Representatives Wanted
$16.50 - $20.50/hr
REMOTE Call Center Representatives Wanted Calling all Call Center Representatives - AAA Northeast has remote full-time opportunities. This is a remote position. Eligible applicants must live within ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Meet or exceed performance metrics including call quality, response time, and customer satisfaction.
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Meet or exceed performance metrics including call quality, response time, and customer satisfaction.
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$15.75 - $20.50/hr
Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services ... In-house dental assistance worth ₱5,000, giving you easier access to quality care * Free meal ...
Remote Call Center Representative
$15.75 - $20.50/hr
Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services ... In-house dental assistance worth ₱5,000, giving you easier access to quality care * Free meal ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Remote Call Center Representative
$16.50 - $20.50/hr
Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... Candidate Qualifications Qualities We Look For: All positive, and driven applicants are encouraged ...
Customer Service Call Center Agent
$18.50/hr
Call Center Agent (Full-Time, Remote) VECRA, Inc. is a service-disabled veteran-owned, woman-owned ... Complete tasks according to established guidelines and quality assurance metrics. * Assist ...
Customer Service Call Center Agent
$18.50/hr
Call Center Agent (Full-Time, Remote) VECRA, Inc. is a service-disabled veteran-owned, woman-owned ... Complete tasks according to established guidelines and quality assurance metrics. * Assist ...
Remote Call Center Quality Assurance information
See salary details
$11.78 - $14.29
2% of jobs
$14.29 - $16.81
9% of jobs
$16.81 - $19.32
10% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$19.32 - $21.83
27% of jobs
The median wage is $22.05 / hr.
$21.83 - $24.34
36% of jobs
$24.34 - $26.86
9% of jobs
$26.86 - $29.37
2% of jobs
$29.37 - $31.88
3% of jobs
$31.88 - $34.40
1% of jobs
$34.40 - $36.91
1% of jobs
$36.91 - $39.42
1% of jobs
$11
$23
$39
How much do remote call center quality assurance jobs pay per hour?
As of Jul 6, 2026, the average hourly pay for remote call center quality assurance in the United States is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.04 per hour, depending on experience, location, and employer.
What does a typical day look like for someone in Remote Call Center Quality Assurance?
On a typical day, someone in Remote Call Center Quality Assurance reviews a sample of recorded or live customer calls, scores them based on established criteria, and documents detailed feedback for individual agents and team leaders. Duties also include identifying patterns or trends in performance, creating reports for management, and occasionally leading training sessions or calibration meetings to ensure consistent standards. Collaboration with supervisors and agents is common, often conducted via virtual meetings and shared platforms. Regular communication helps address issues quickly and supports continuous improvement. This structured workflow enables QA professionals to maintain high service quality, even while working remotely.
What is a Remote Call Center Quality Assurance job?
A Remote Call Center Quality Assurance (QA) job involves monitoring and evaluating customer service interactions to ensure they meet company standards. QA specialists assess call quality, agent performance, compliance with scripts, and adherence to company policies. They provide feedback, coaching, and reports to improve service quality and customer satisfaction. This role is typically performed remotely, using call recordings and quality monitoring software. Strong analytical skills and attention to detail are essential for success in this position.
What are the key skills and qualifications needed to thrive in the Remote Call Center Quality Assurance position, and why are they important?
To excel as a Remote Call Center Quality Assurance professional, you need expertise in monitoring and evaluating customer interactions, a solid understanding of call center metrics, and familiarity with quality assurance methodologies. Comfort with QA software, CRM platforms, and call recording systems—often alongside relevant certifications like COPC or Six Sigma—is highly beneficial. Strong analytical abilities, attention to detail, and excellent verbal and written communication make candidates stand out. These skills ensure accurate evaluations, constructive feedback, and continuous improvement of customer service standards in a virtual environment.
More about Remote Call Center Quality Assurance jobs
What cities are hiring for Remote Call Center Quality Assurance jobs? Cities with the most Remote Call Center Quality Assurance job openings:
What are the most commonly searched types of Call Center Quality Assurance jobs? The most popular types of Call Center Quality Assurance jobs are:
What states have the most Remote Call Center Quality Assurance jobs? States with the most job openings for Remote Call Center Quality Assurance jobs include:
What job categories do people searching Remote Call Center Quality Assurance jobs look for? The top searched job categories for Remote Call Center Quality Assurance jobs are:
- Call Center Quality Assurance Manager
- Freelance Quality Call Monitoring
- Virtual Call Center Quality Assurance
- Call Center Quality Assurance
- Temp Kaiser Qa
- Quality Call Monitoring
- Customer Service Representative Call Center Csr
- Call Center Qa
- Overnight Remote Quality Assurance
- Customer Service Quality Assurance
Job description
About the job Remote Call Center
Remote Call Center needs 2+ years experience
Remote Call Center requires:
- Salesforce
- Optifacts
- Lab systems
- Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
- Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications,
- Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.
About Global Channel Management
Sourced by ZipRecruiter
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Austell, GA, US
Year founded
2009