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Remote Medical Answering Service Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT ...

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT ...

Apello

Answering Service Agent

$15.50 - $19/hr

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ...

Apello

Answering Service Agent (Bilingual)

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ...

Fortuna BMC

Remote Medical Scheduler

$21/hr

... answering questions, resolving scheduling issues, and ensuring Veterans receive timely and ... Free TeleMedicine and Mental Health services for you and your family * Additional voluntary ...

Integrated Management Strategies LLC

Remote Medical Coder

$19.25 - $24.25/hr

... and technical services. IMS is headquartered in the Washington, D.C. metropolitan area, with ... Medical Coder to join our healthcare consulting practice. The role is fully remote within the US.

RadNet

Remote Medical Scheduler

Fort Myers, FL · On-site +1

$16/hr

Remote Medical Scheduler As a Medical Scheduler, you'll be the first point of contact for patients ... Provide friendly and professional customer service * Support patient care across our network of ...

RadNet

Remote Medical Scheduler

Port Saint Lucie, FL · On-site +1

$16/hr

Remote Scheduler As a Medical Scheduler, you'll be the first point of contact for patients ... Provide friendly and professional customer service * Support patient care across our network of ...

RadNet

Remote Medical Scheduler

Fort Myers, FL · On-site +1

$16/hr

Remote Medical Scheduler As a Medical Scheduler, you'll be the first point of contact for patients ... Provide friendly and professional customer service * Support patient care across our network of ...

RadNet

Remote Medical Scheduler

Fort Myers, FL · On-site +1

$16/hr

Remote Medical Scheduler As a Medical Scheduler, you'll be the first point of contact for patients ... Provide friendly and professional customer service * Support patient care across our network of ...

RadNet

Remote Medical Scheduler

Fort Myers, FL · On-site +1

$16/hr

Remote Medical Scheduler As a Medical Scheduler, you'll be the first point of contact for patients ... Provide friendly and professional customer service * Support patient care across our network of ...

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Remote Medical Answering Service information

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How much do remote medical answering service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote medical answering service in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.83 per hour, depending on experience, location, and employer.

What are common challenges faced when working in a remote medical answering service, and how can I overcome them?

Working in a remote medical answering service often involves handling a high volume of calls while ensuring patient privacy and accurate message-taking. Challenges can include managing urgent situations calmly, maintaining clear communication with both patients and medical staff, and staying organized despite multitasking. To overcome these challenges, it's important to develop strong active listening skills, familiarize yourself with HIPAA regulations, and utilize digital tools for note-taking and call management. Regular team check-ins and ongoing training can also help you stay updated and supported.

What are the key skills and qualifications needed to thrive as a remote medical answering service representative?

To thrive as a Remote Medical Answering Service Representative, you need a solid understanding of medical terminology, excellent phone etiquette, and a high school diploma or equivalent. Familiarity with call center software, secure messaging systems, and HIPAA compliance protocols is typically required. Outstanding listening skills, attention to detail, and the ability to stay calm under pressure set top performers apart. These competencies ensure accurate message relay, patient confidentiality, and efficient communication between patients and healthcare providers.

What is the difference between Remote Medical Answering Service vs Medical Receptionist?

AspectRemote Medical Answering ServiceMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, healthcare experience often preferred
Work EnvironmentRemote, call center or home-basedMedical office or clinic
Employer & Industry UsageHealthcare providers, answering servicesHospitals, clinics, private practices
Primary RoleAnswering calls, scheduling, patient infoGreeting patients, scheduling, administrative tasks

Remote Medical Answering Services focus on handling patient calls remotely, providing support and information, while Medical Receptionists work onsite managing patient interactions and administrative duties. Both roles are essential in healthcare but differ mainly in work setting and specific responsibilities.

What is a remote medical answering service?

A remote medical answering service is a professional service that handles phone calls and messages for healthcare providers outside of regular office hours or when staff are unavailable. These services ensure that patient calls are answered promptly, urgent messages are relayed to the appropriate medical personnel, and non-urgent information is documented for follow-up. They help healthcare practices maintain quality communication, improve patient satisfaction, and ensure compliance with privacy regulations such as HIPAA.
More about Remote Medical Answering Service jobs
What cities are hiring for Remote Medical Answering Service jobs? Cities with the most Remote Medical Answering Service job openings:
What are the most commonly searched types of Medical Answering Service jobs? The most popular types of Medical Answering Service jobs are:
What states have the most Remote Medical Answering Service jobs? States with the most job openings for Remote Medical Answering Service jobs include:
What job categories do people searching Remote Medical Answering Service jobs look for? The top searched job categories for Remote Medical Answering Service jobs are:
Remote Medical Answering Service jobs near you
Infographic showing various Remote Medical Answering Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,103 per year, or $16.4 per hour.

Answering Service Agent

Apello

UT • Remote

$15.50 - $19/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 22 days ago

Job description

Description

Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.  

The businesses we serve cover many industries including: 

  • Health Care, 
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers, 
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!

Our company is small and flexible. Every employee is important and valued. Benefits include:

  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities


ANSWERING SERVICE AGENT RESPONSIBILITIES

  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:

Part Time 15 hours - 25 hours per week

Days

Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM

Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM

Requirements


SCHEDULE REQUIREMENTS:

Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:

Weekends:

One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.

Holidays:

Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.

SKILLS/QUALIFICATIONS:

  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:

  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:


  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem


APELLO logo

About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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