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After Hour Answering Service Remote Jobs (NOW HIRING)

Apello

Answering Service Agent

$15.50 - $19/hr

Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages on a computer

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages on a computer

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages on a computer

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work ...

Apello

Answering Service Agent (Bilingual)

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work ...

Answer Aide

Customer Service Representative

$16.50 - $22.25/hr

AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service outsourcing for businesses. Our superb team handles the after-hours and overflow phone calls, customer ...

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Inbound Benefit Customer Service (Remote)

San Diego, CA · Remote

$18.50/hr

Monday - Friday 8-hour shift scheduled between 8:00 AM and 9:00 PM Candidates must be available to work any shift within this time frame. Remote Eligibility : Must reside within 1 hour of San Diego ...

A-Line Staffing Solutions

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Inbound Benefit Customer Service (Remote)

Buffalo, NY · Remote

$18/hr

... SERVICE REPRESENTATIVE Location: Buffalo, NY (Remote or Onsite) Pay Rate: $18.00/hour Schedule ... Monday - Friday * 8-hour shift scheduled between 8:00 AM and 11:00 PM * Candidates must be ...

AllJobs

Data Entry & Customer Service, Remote

$31.50/hr

About the job Data Entry & Customer Service, Remote * $31.50/hr + Super | Paid Weekly | West Perth ... Located in West Perth 6005 * Full time 37.5 hrs/week * Mon - Fri 8:30 am - 5:00 pm * Inclusive ...

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How much do after hour answering service remote jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for after hour answering service remote in the United States is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.88 per hour, depending on experience, location, and employer.

What is an after hour answering service remote?

An After Hour Answering Service Remote position involves handling phone calls, messages, and inquiries from clients or customers outside of regular business hours, all while working from home. Employees in this role are responsible for providing customer support, taking messages, transferring calls, or dispatching urgent requests as needed. This job is commonly found in industries like healthcare, legal, and service-based businesses that require 24/7 support. Strong communication skills, reliability, and the ability to work independently are essential for success in this position.

What are the key skills and qualifications needed to thrive as an after hour answering service remote?

To thrive as an After Hour Answering Service Remote representative, you need excellent verbal communication, active listening, and multitasking skills, typically supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is expected. Outstanding empathy, patience, and problem-solving abilities help you handle diverse caller situations with professionalism and care. These skills ensure efficient, reliable, and compassionate service for clients and their customers outside regular business hours.

What are some common challenges faced by remote after hour answering service agents, and how can they be managed?

Remote after hours answering service agents often encounter challenges such as managing high call volumes during peak times, handling urgent or emotionally charged situations, and maintaining focus while working independently. To manage these challenges, it's important to establish a quiet, dedicated workspace, follow clear protocols for urgent scenarios, and prioritize self-care to prevent burnout. Regular check-ins with supervisors and team members can also provide valuable support and guidance.

What is the difference between After Hour Answering Service Remote vs Virtual Receptionist?

AspectAfter Hour Answering Service RemoteVirtual Receptionist
CredentialsNone required, training providedTypically requires customer service or administrative experience
Work EnvironmentRemote, call center or home-basedRemote, often working directly with clients
Employer UsageUsed by businesses needing after-hours coverageUsed by companies seeking live front-desk or admin support
Common TasksAnswering calls, taking messages, basic customer inquiriesScheduling, answering calls, customer interaction, administrative tasks

While both roles operate remotely and involve customer communication, After Hour Answering Service Remote focuses on handling calls outside regular hours, often with minimal credentials. Virtual Receptionists provide live, front-desk support during business hours, often requiring prior experience. Understanding these differences helps businesses choose the right service for their needs.

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After Hour Answering Service Remote jobs near you
Infographic showing various After Hour Answering Service Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,599 per year, or $22.9 per hour.

Answering Service Agent

Apello

Remote

$15.50 - $19/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted yesterday

Job description

Job Type
Part-time
Description
Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.
The businesses we serve cover many industries including:

  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.
All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!
Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities
ANSWERING SERVICE AGENT RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner
Work Schedule:
Part Time 15 hours - 25 hours per week
Days
Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM
Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM
Requirements
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions
EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students
REMOTE WORK REQUIREMENTS:
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem

Salary Description
$15.50 - $19
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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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