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Remote Complete Call Solutions Jobs (NOW HIRING)

The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this role, you must complete a full application on our company careers page ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this role, you must complete a full application on our company careers page ...

MCI Careers

Remote Call CenterSales Representative

FL · Remote

$14.10 - $16.25/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this role, you must complete a full application on our company careers page ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this role, you must complete a full application on our company careers page ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this role, you must complete a full application on our company careers page ...

AnswerNet

Remote Full time Call Center Agent

$16/hr

... solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 ... Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete ...

New

AnswerNet

Remote Part Time Call Center Agent

$16/hr

... solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 ... Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete ...

MCI Careers

$7.25 - $13.50/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this role, you must complete a full application on our company careers page ...

MCI Careers

$7.25 - $11.50/hr

... cloud technology solutions across a wide range of industries, including healthcare, retail ... To be considered for this role, you must complete a full application on our company careers page ...

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All JobsRemote Complete Call Solutions Jobs

Remote Complete Call Solutions information

See salary details

$12

$18

$23

How much do remote complete call solutions jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote complete call solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

More about Remote Complete Call Solutions jobs
What cities are hiring for Remote Complete Call Solutions jobs? Cities with the most Remote Complete Call Solutions job openings:
What are the most commonly searched types of Complete Call Solutions jobs? The most popular types of Complete Call Solutions jobs are:
What states have the most Remote Complete Call Solutions jobs? States with the most job openings for Remote Complete Call Solutions jobs include:
What job categories do people searching Remote Complete Call Solutions jobs look for? The top searched job categories for Remote Complete Call Solutions jobs are:
Remote Complete Call Solutions jobs near you
Infographic showing various Remote Complete Call Solutions job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.
Call Center Representative

Call Center Representative

New York Psychotherapy and Counseling Center

Remote

$20 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Company Description
About NYPCC
New York Psychotherapy and Counseling Center (NYPCC) is New York State's largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. With over 50 years of experience, we remain deeply committed to clinical excellence and meaningful care for the communities we serve.
In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and we are proud to hold Mental Health America's Platinum Bell Seal. These honors reflect our mission-driven culture and our strong emphasis on employee well-being, professional growth, and lasting impact.
Why Work at NYPCC:
  • We Pay Down Your Student Loans!
  • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
  • Paid Time Off and Company Paid Holidays
  • Annual Rate Increases
  • 403B Retirement Plan with Match!
  • Continuing Education Opportunities Available
  • Professional Development through NYPCC Academy
  • Amazing Workplace Culture
Job Description
  • Answer all inbound calls with professionalism and customer service framework communication.
  • Following up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed
  • Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls (outbound calls)
  • Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance, to escalate, resolve and conduct service recovery.
  • Identify and escalate emergency distress and/or client safety concerns calls to Senior Clerical for guidance or further escalation to management and/or clinical supervisors.
  • Document and complete Call Center Form for data call log. Fulfill surveys/reports issued by Call Center Supervisor as needed.
  • Complete Call Center task assignments provided by management team
  • Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals.
  • Maintain confidentiality and always comply to HIPAA regulations.
  • Assist with intake calls for case management as needed for coverage and staff call outs.
  • Provide support to the clinical team and chart maintenance as needed.
  • Perform other duties and tasks as assigned by Senior Clerical Team
  • Perform other related duties and tasks as assigned by the Call Center Supervisor.
Qualifications
  • Must be fully Bilingual in English and Spanish
  • Must have 1 to 2 years of Call Center Representative experience in a fast paced office, preferably in medical or community mental health office, is required.
  • High School Diploma or equivalent is required
  • Must be proficient in MS Office (Outlook, Word, and Excel)
  • Must have the ability to learn new software
  • Possesses the personality and demeanor to work with difficult clients
  • Must be detail-oriented and have the ability to multi-task
  • Must be a team player
  • Thrives under pressure in an outpatient client environment
  • 1 form of picture ID (non-expired)
    • Unexpired passport: OR
    • Driver's License AND Social Security Card; OR
    • State ID Card AND Social Security Card
Additional Information
  • This is a FULLY REMOTE POSITION
  • Schedule Options:
    • Tues-Sat
    • Sun-Thurs
  • Must be willing and able to travel to Bronx clinic for at least 30 days, potentially 60 day onsite in person training period before transitioning into fully remote.
  • MUST LIVE IN THE TRI-STATE AREA
  • The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC
  • Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism.
  • Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures.

Salary: $20.00 - $23.00 per hour
Compensation commensurate with experience and qualifications.
NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.
NYPCC is an Equal Opportunity Employer
All your information will be kept confidential according to EEO guidelines.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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