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Remote Complete Call Solutions Jobs (NOW HIRING)

HKAA

Remote Call Center Representative

$20 - $22/hr

Remote Call Center Representative We're hiring a Remote Call Center Representative for a full-time, ... Complete call reports and maintain department standards for attendance and productivity * Work ...

Nifty After Fifty

Call Center Specialist (Outreach)

$17.25 - $21.50/hr

Call Center Specialist - Remote Las Vegas www.niftyafterfifty.com Encore Wellness is seeking a ... Complete call logs and produce call reports. * Manage and resolve customer complaints. * Knowledge ...

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Remote Complete Call Solutions information

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How much do remote complete call solutions jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote complete call solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

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The most popular types of Complete Call Solutions jobs are:

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Remote Complete Call Solutions jobs near you
Infographic showing various Remote Complete Call Solutions job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.

Remote Call Center Representative

HKAA

Remote

$20 - $22/hr

Other

Posted 4 days ago

Job description

Remote Call Center Representative

We're hiring a Remote Call Center Representative for a full-time, work-from-home position supporting a 24/7 Support Center handling facilities, utilities, water, and sanitation-related customer service. This role requires a dedicated home office space and upgraded internet service.

Employees must be able to work any shift between 12:00 a.m. and 12:59 p.m.

Pay: $20.00- $22.00 per hour DOE

What You'll Do
  • Respond to alarms, phones, emails, and chats professionally regarding facilities, water, and sanitation issues
  • Research information using all available resources
  • Handle and resolve customer complaints; process orders, forms, and applications
  • Identify and escalate priority issues; route calls to appropriate resources
  • Follow up on customer calls, including callbacks
  • Complete call reports and maintain department standards for attendance and productivity
  • Work outbound call campaigns or serve as a dedicated agent for specific clients
  • Coordinate responses between vendors and customers
  • Enter, dispatch, and complete customer work orders via various software systems
  • Record audio announcements and utilize translation services when necessary
  • Recognize and document trends in customer calls; alert leadership of potential issues
  • Notify technical support of system issues and escalate work stoppages
  • Complete required training within expected timeframes
  • Adhere to Support Center guidelines, including scheduled breaks and shifts
  • Work overtime as needed based on technical, staffing, or client needs
What You Bring
  • High school diploma or GED required
  • 2–4 years of call center/customer service experience (or equivalent combination of education and experience)
  • Strong verbal and written communication skills; clear, pleasant speaking voice
  • Ability to navigate multiple databases (5–7)
  • Basic to intermediate computer skills (Outlook, Word, Excel)
  • Strong problem analysis and problem-solving skills; customer service orientation
  • Excellent organizational skills and attention to detail
  • Adaptability, teamwork, professionalism, and courtesy
  • Stress tolerance and the maturity to work unsupervised in a virtual environment
  • Basic computer troubleshooting skills
  • Ability to adhere to a set schedule with predetermined breaks
  • A distraction-free virtual home work environment
Preferred Qualifications
  • Some college coursework or training beyond high school
  • Knowledge of facilities maintenance, utilities, city services, and/or water/wastewater management
  • Experience with Salesforce, Vonage Telephony, or CMMS platforms (e.g., Maintenance Connection)

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