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After Hour Answering Service Remote Jobs (NOW HIRING)

Cassia

RN After Hours Assisted Living

$36/hr

... Services in Assisted Living Senior Communities by working in a remote, part-time role? Are you ... This position is actively working the entire shift answering calls and completing documentation ...

UCSF

Ob/Gyn Hospitalist - Academic Position

$131K - $344K/yr

Scheduling flexibility with the possibility of remote residence makes this academic position unique ... Responding to OB and Gyn answering service calls after hours * Participating in QI initiatives

AnswerFirst

Customer Service Professional

$15.25 - $19.50/hr

... remote customer service professional position. Our CSP position requires working remotely in a fast-paced answering service inbound call center. Responsibilities include taking messages, order taking ...

Cassia

RN After Hours Assisted Living

Edina, MN · On-site +1

$36/hr

... Services in Assisted Living Senior Communities by working in a remote, part-time role? Are you ... This position is actively working the entire shift answering calls and completing documentation ...

Cassia

RN After Hours Assisted Living

Edina, MN · Remote

$36/hr

... Services in Assisted Living Senior Communities by working in a remote, part-time role? Are you ... This position is actively working the entire shift answering calls and completing documentation ...

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After Hour Answering Service Remote information

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How much do after hour answering service remote jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for after hour answering service remote in the United States is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.88 per hour, depending on experience, location, and employer.

What is an after hour answering service remote?

An After Hour Answering Service Remote position involves handling phone calls, messages, and inquiries from clients or customers outside of regular business hours, all while working from home. Employees in this role are responsible for providing customer support, taking messages, transferring calls, or dispatching urgent requests as needed. This job is commonly found in industries like healthcare, legal, and service-based businesses that require 24/7 support. Strong communication skills, reliability, and the ability to work independently are essential for success in this position.

What are the key skills and qualifications needed to thrive as an after hour answering service remote?

To thrive as an After Hour Answering Service Remote representative, you need excellent verbal communication, active listening, and multitasking skills, typically supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is expected. Outstanding empathy, patience, and problem-solving abilities help you handle diverse caller situations with professionalism and care. These skills ensure efficient, reliable, and compassionate service for clients and their customers outside regular business hours.

What are some common challenges faced by remote after hour answering service agents, and how can they be managed?

Remote after hours answering service agents often encounter challenges such as managing high call volumes during peak times, handling urgent or emotionally charged situations, and maintaining focus while working independently. To manage these challenges, it's important to establish a quiet, dedicated workspace, follow clear protocols for urgent scenarios, and prioritize self-care to prevent burnout. Regular check-ins with supervisors and team members can also provide valuable support and guidance.

What is the difference between After Hour Answering Service Remote vs Virtual Receptionist?

AspectAfter Hour Answering Service RemoteVirtual Receptionist
CredentialsNone required, training providedTypically requires customer service or administrative experience
Work EnvironmentRemote, call center or home-basedRemote, often working directly with clients
Employer UsageUsed by businesses needing after-hours coverageUsed by companies seeking live front-desk or admin support
Common TasksAnswering calls, taking messages, basic customer inquiriesScheduling, answering calls, customer interaction, administrative tasks

While both roles operate remotely and involve customer communication, After Hour Answering Service Remote focuses on handling calls outside regular hours, often with minimal credentials. Virtual Receptionists provide live, front-desk support during business hours, often requiring prior experience. Understanding these differences helps businesses choose the right service for their needs.

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After Hour Answering Service Remote jobs near you
Infographic showing various After Hour Answering Service Remote job openings in the United States as of September 2026, with employment types broken down into 70% Full Time, 25% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,599 per year, or $22.9 per hour.

Customer Service Professional

TX • Remote

AnswerFirst Communications, Inc.
51 - 200 employees
Learn more about AnswerFirst Communications, Inc.external

$17.50 - $20.60/hr

Part-time

Posted 13 days ago

Job description

 
 
 
 

AnswerFirst is a certified Great Place To Work thanks to our employees feedback and our award winning culture and we're currently hiring for our fully remote customer service professional position. Our CSP position requires working remotely in a fast-paced answering service inbound call center. Responsibilities include taking messages, order taking, opening trouble tickets, scheduling appointments and notifying our business partners of emergencies. Candidates must have a positive attitude, organizational skills, patience and the ability to perform well under pressure in a remote environment. 

  • Currently only hiring qualified candidates that are authorized to work in the US in and reside in Alaska, Delaware, Georgia, Indiana, Montana, Nevada, North Carolina, South Dakota, Tennessee, Texas and Wyoming. Candidates residing in all other states are not eligible for hire at this time.
  • Must be able to train 8 am - 4 pm EST for 4 weeks in a virtual environment and meet equipment requirements to begin training  
  • Must be self-motivated, confident and able to work without having the social environment of a traditional workplace and direct supervision
  • Part-time and full-time positions available with split shifts available. Evenings, weekends and holidays a must.
  • Typing required (minimum 40 WPM with few errors)
  • Outstanding verbal and written communications skills required
  • Must be able to multitask (talk, type and follow scripting verbatim)
  • Must be able to sit for long periods of time
  • Must be technically savvy with computers and virtual working environments
  • Must be comfortable handling difficult situations in a professional manner 
  • 2+ years previous call center and work from home customer service experience required 
  • We are always looking for Bilingual Customer Service Professionals to include in our diverse workplace
  • Must own approved equipment (computer with dual monitors, headset, webcam, UPS back-up), must have high-speed internet with direct connection and own audio resource (VoIP soft phones and/or land line), with a private, enclosed work space free from interruptions and distractions 
  • Full list of equipment requirements.
  • Background check required 

If you are interested in the above position and meet these requirements, please follow link to apply. We highly encourage candidates to review more information about the position and listen to our example calls on join.answerfirst.com before you apply.

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