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From Home Medical Answering Service Jobs (NOW HIRING)

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

Medical, dental and vision insurance (30+ hours/week required) * Life insurance (30+ hours/week ... Use Apello's software to determine what information to collect from callers. * Use Apello ...

Witt O'Brien's

Answering Service Responder I

Ogden, UT

$41K - $52K/yr

Answering Service Responder - Level I Position Summary Our office needs a reliable and talented ... Receive incident and/or Emergency calls from 911 dispatch. * Ability to remain calm, courteous, and ...

Imh

Home Medical Equipment Delivery Assistant

Logan, UT

$16 - $20/hr

The coordinator manages patient orders from start to finish, including reviewing referrals ... Delivers exceptional customer service by promptly responding to phone calls, emails, chats, and in ...

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How much do from home medical answering service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for from home medical answering service in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.83 per hour, depending on experience, location, and employer.

What is a from home medical answering service?

A work from home medical answering service is a remote job where individuals handle incoming calls for healthcare providers, such as doctors' offices, clinics, or hospitals. These agents answer patient calls, take messages, schedule appointments, provide basic information, and relay urgent concerns to medical staff. Working from home, employees use secure software and follow privacy regulations like HIPAA to ensure patient information is handled confidentially. This role is vital in ensuring that patients can always reach their healthcare providers, even after office hours or during busy periods.

What are the key skills and qualifications needed to thrive as a from home medical answering service professional?

To thrive as a From Home Medical Answering Service professional, you need excellent verbal communication, strong organizational skills, and a basic understanding of medical terminology, often supported by prior customer service or healthcare experience. Familiarity with call center software, secure messaging systems, and HIPAA compliance protocols is typically required. Outstanding empathy, patience, and the ability to remain calm under pressure help you deliver quality service to patients and medical staff. These skills ensure accurate message handling, patient confidentiality, and a positive experience for callers, which are vital in a remote medical support role.

What are some common challenges faced by professionals working in a from home medical answering service role?

Professionals in a from-home medical answering service role often encounter challenges such as managing high call volumes during peak hours and handling sensitive patient information with discretion. Working remotely requires strong self-discipline and excellent communication skills, as you must collaborate effectively with healthcare providers and team members through digital channels. Additionally, staying up to date with privacy regulations like HIPAA is crucial, and it can be challenging to maintain focus and professionalism in a home environment. However, with the right setup and mindset, many find remote medical answering service work rewarding and flexible.

What is the difference between From Home Medical Answering Service vs Medical Receptionist?

AspectFrom Home Medical Answering ServiceMedical Receptionist
Work EnvironmentRemote, home-basedMedical office or clinic
CredentialsBasic communication skills, healthcare knowledge optionalHigh school diploma, certification often preferred
Job DutiesAnswering calls, scheduling, providing information remotelyGreeting patients, managing appointments, administrative tasks
Employer & Industry UsageHealthcare providers, answering servicesHospitals, clinics, private practices

From Home Medical Answering Service roles focus on remote communication and support, while Medical Receptionists work onsite handling patient interactions and administrative tasks. Both roles require healthcare knowledge but differ mainly in work setting and specific duties.

What cities are hiring for From Home Medical Answering Service jobs?

Cities with the most From Home Medical Answering Service job openings:

What are the most commonly searched types of Medical Answering Service jobs?

The most popular types of Medical Answering Service jobs are:

What states have the most From Home Medical Answering Service jobs?

States with the most job openings for From Home Medical Answering Service jobs include:

From Home Medical Answering Service jobs near you

Customer Service Specialist/Phone Operator

Alarm Systems Inc

Quincy, IL • On-site

$15/hr

Part-time

Re-posted 12 days ago

Job description

We have immediate part-time openings with the potential for full time. **This is NOT remote.**
Since 1974, we at Midwest Answer have been serving our customers and their callers with answering services that are professional, flexible, responsive and always friendly. We provide answering services of all kinds, as well as more customized options for specialized needs such as medical answering service, legal answering service and small government answering service. Midwest Answer is looking for someone with excellent customer service skills to join our team as an answering service agent. Open availability is required to cover other shifts as needed (absences, vacation, etc.).
An ideal candidate will be comfortable speaking with people in a variety of business types. Multitasking and computer skills are a must. Professional phone presence, great spelling and grammar skills, accuracy, and strong attention to detail are required. A background check is required. Training is provided. This is NOT remote so you will need reliable transportation to the office.
If you would like to be considered for this position, please send a CURRENT resume.

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