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Remote Point Caller Jobs (NOW HIRING)

Alert Communications

Intake Specialist Remote

Tucson, AZ · Remote

$17/hr

As an Intake Specialist, you will be the first point of contact for potential clients calling into ... Accurately gather and input caller details using scripted prompts * Follow all account-specific ...

Alert Communications

Intake Specialist Remote

Tucson, AZ · On-site +1

$17/hr

As an Intake Specialist, you will be the first point of contact for potential clients calling into ... Accurately gather and input caller details using scripted prompts * Follow all account-specific ...

Anserve, Inc

Customer Care Specialist Overnight

NJ · Remote

$16/hr

The Customer Care Specialist serves as the first point of contact for our clients, providing ... This position is fully remote. Mission: To build a great company with compassionate people ...

Anserve, Inc

Customer Care Specialist

NJ · Remote

$16/hr

The Customer Care Specialist serves as the first point of contact for our clients, providing ... This position is fully remote. Mission: To build a great company with compassionate people ...

Anserve, Inc

Customer Care Specialist AM

NJ · Remote

$16/hr

The Customer Care Specialist serves as the first point of contact for our clients, providing ... This position is fully remote. DUTIES/RESPONSIBILITIES: Answering Calls: * Must communicate clearly ...

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How much do remote point caller jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote point caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Point Caller, and why are they important?

To excel as a Remote Point Caller, you need strong verbal communication, attention to detail, and a basic understanding of the industry you are calling for, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and telecommunication tools is typically required. Outstanding listening skills, patience, and the ability to remain professional under pressure help set top performers apart. These abilities are crucial for accurately conveying information, maintaining client satisfaction, and ensuring calls are handled efficiently in a remote environment.

How do Remote Point Callers typically coordinate with on-site teams to ensure accuracy and efficiency?

Remote Point Callers often use real-time communication tools such as video conferencing, instant messaging, or dedicated software platforms to stay connected with on-site teams. Effective collaboration requires clear protocols for reporting, confirming points, and addressing discrepancies promptly. Regular check-ins and scheduled updates help maintain alignment on goals and expectations, ensuring smooth operations even when working remotely. Building strong communication habits is key to overcoming challenges related to distance and differing time zones.

What is a Remote Point Caller?

A Remote Point Caller is a professional who works remotely to facilitate communication or coordination during events, games, or business processes that require real-time point tracking or verification. Their main responsibility is to accurately call out and record points, scores, or milestones as they happen, often using digital platforms or communication tools. Remote Point Callers are commonly employed in industries such as eSports, online gaming tournaments, and virtual events. Attention to detail, clear communication skills, and proficiency with relevant technology are essential for this role.

What is the difference between Remote Point Caller vs Remote Telemarketer?

AspectRemote Point CallerRemote Telemarketer
Required CredentialsBasic computer skills, communication skillsSales experience, sometimes scripts
Work EnvironmentHome-based, flexible hoursHome-based, often scheduled calls
Employer & IndustryHealthcare, customer service, nonprofitsSales, marketing, fundraising
Common Search & ComparisonCustomer outreach, appointment settingProduct promotion, lead generation

Remote Point Callers primarily focus on customer outreach and appointment setting, often in healthcare or service industries. Remote Telemarketers typically engage in product promotion and lead generation for sales or marketing. While both roles are remote and require communication skills, Remote Point Callers usually have less emphasis on sales experience, making them distinct in their job functions.

More about Remote Point Caller jobs
What cities are hiring for Remote Point Caller jobs? Cities with the most Remote Point Caller job openings:
What are the most commonly searched types of Point Caller jobs? The most popular types of Point Caller jobs are:
What states have the most Remote Point Caller jobs? States with the most job openings for Remote Point Caller jobs include:
What job categories do people searching Remote Point Caller jobs look for? The top searched job categories for Remote Point Caller jobs are:
Remote Point Caller jobs near you
Infographic showing various Remote Point Caller job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 3% Full Time, 79% Part Time, 14% Contract, and 1% Nights. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $43,666 per year, or $21 per hour.
Intake Specialist Remote

Intake Specialist Remote

Alert Communications

Tucson, AZ • Remote

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Bilingual Intake Specialist - Remote | Alert Communications

Company Overview:

Alert Communications is a 24/7/365 live answering service exclusively serving the legal industry. We handle leads, intake, and client support for law firms and legal professionals across all practice areas. Our team thrives on core values of Client Success, Ownership, and Teamwork, with a remote-first culture that supports personal and professional growth.

We are offering Full Time and Part Time positions starting at $17.00 an hour.

Position Summary:

As an Intake Specialist, you will be the first point of contact for potential clients calling into law firms. Your role involves accurately classifying and qualifying leads, delivering top-tier customer service, and ensuring a seamless intake experience-all while representing both Alert Communications and our legal partners with professionalism and empathy.

Key Responsibilities:

  • Deliver exceptional service aligned with Alert's core values
  • Accurately gather and input caller details using scripted prompts
  • Follow all account-specific protocols and escalation procedures
  • Adapt communication tone and approach to each caller's needs
  • Achieve performance and productivity goals
  • Use time and system resources efficiently and honestly

Requirements:

  • Location: Must reside in Arizona (We do not hire out of Maricopa County or Flagstaff)
  • Language Fluency: Fluent written and verbal communication in English and Spanish is mandatory.
  • Passion for helping others
  • Prior experience in customer service, call centers, sales, or hospitality (legal industry preferred)
  • Strong written and verbal communication (spelling and grammar matters)
  • Able to work evenings, weekends, and holidays
  • Typing speed: 35 WPM
  • Proficiency using computers and multiple screens/systems

Tech/Internet Requirements:

  • This is a remote position that requires dedicated home setup.
  • Internet Connection: High speed Fiber or Cable internet only (no satellite, DSL or WiFi).
  • Hardwired Connection: Must use a direct Ethernet cable connection to your modem/outer.
  • You must have a PC/Laptop (Windows 11 or higher) (No Apple/Macbooks/Tablets)
  • Wired USB headset with a mic

What We Offer:

  • Employee Stock Ownership
  • Full Medical, Dental, Vision
  • Paid Vacation
  • 401K with Company Matching
  • Free Life Insurance Policy
  • Legal Assistance

About Us: With over 40 years of experience, Alert Communication powers client communication in the legal, healthcare, and home services sectors. We support more than 3,000 clients across North America as a trusted, people-powered voice for their businesses.

Alert is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.


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