Customer Service/Support As a Healthcare Sales Specialist, you will serve as a primary point of ... Utilize rebuttals to overcome caller objections * Be able to explain why this is beneficial for ...
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Customer Service/Support As a Healthcare Sales Specialist, you will serve as a primary point of ... Utilize rebuttals to overcome caller objections * Be able to explain why this is beneficial for ...
New
Customer Service/Support As a Healthcare Sales Specialist, you will serve as a primary point of ... Utilize rebuttals to overcome caller objections * Be able to explain why this is beneficial for ...
New
Customer Service/Support As a Healthcare Sales Specialist, you will serve as a primary point of ... Utilize rebuttals to overcome caller objections * Be able to explain why this is beneficial for ...
New
Customer Service/Support As a Healthcare Sales Specialist, you will serve as a primary point of ... Utilize rebuttals to overcome caller objections * Be able to explain why this is beneficial for ...
New
Customer Service/Support As a Healthcare Sales Specialist, you will serve as a primary point of ... Utilize rebuttals to overcome caller objections * Be able to explain why this is beneficial for ...
New
Remote Point Caller information
What are the key skills and qualifications needed to thrive as a remote point caller?
To excel as a Remote Point Caller, you need strong verbal communication, attention to detail, and a basic understanding of the industry you are calling for, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and telecommunication tools is typically required. Outstanding listening skills, patience, and the ability to remain professional under pressure help set top performers apart. These abilities are crucial for accurately conveying information, maintaining client satisfaction, and ensuring calls are handled efficiently in a remote environment.
What is the difference between Remote Point Caller vs Remote Telemarketer?
| Aspect | Remote Point Caller | Remote Telemarketer |
|---|---|---|
| Required Credentials | Basic computer skills, communication skills | Sales experience, sometimes scripts |
| Work Environment | Home-based, flexible hours | Home-based, often scheduled calls |
| Employer & Industry | Healthcare, customer service, nonprofits | Sales, marketing, fundraising |
| Common Search & Comparison | Customer outreach, appointment setting | Product promotion, lead generation |
Remote Point Callers primarily focus on customer outreach and appointment setting, often in healthcare or service industries. Remote Telemarketers typically engage in product promotion and lead generation for sales or marketing. While both roles are remote and require communication skills, Remote Point Callers usually have less emphasis on sales experience, making them distinct in their job functions.
How do remote point callers typically coordinate with on-site teams to ensure accuracy and efficiency?
Remote Point Callers often use real-time communication tools such as video conferencing, instant messaging, or dedicated software platforms to stay connected with on-site teams. Effective collaboration requires clear protocols for reporting, confirming points, and addressing discrepancies promptly. Regular check-ins and scheduled updates help maintain alignment on goals and expectations, ensuring smooth operations even when working remotely. Building strong communication habits is key to overcoming challenges related to distance and differing time zones.
What is a remote point caller?
A Remote Point Caller is a professional who works remotely to facilitate communication or coordination during events, games, or business processes that require real-time point tracking or verification. Their main responsibility is to accurately call out and record points, scores, or milestones as they happen, often using digital platforms or communication tools. Remote Point Callers are commonly employed in industries such as eSports, online gaming tournaments, and virtual events. Attention to detail, clear communication skills, and proficiency with relevant technology are essential for this role.
What are popular job titles related to Remote Point Caller jobs in Alabama? For Remote Point Caller jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Point Caller jobs in Alabama look for? The top searched job categories for Remote Point Caller jobs in Alabama are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Job description
Category : Customer Service/Support
As a Healthcare Sales Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.
Application Deadline: Ongoing until positions are filled.
To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.
Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
About TP
TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Career Growth and Culture
At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.
TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Your Responsibilities
You will be making outbound calls (from qualified Leads) to Medicare eligible customers who are interested in different plan options. You assist them in transferring to a licensed sales agent for their area. This is a "sales/conversion" account.
- Sales background preferred but not required
- Place outbound calls to Medicare eligible customers (from qualified Leads) who are interested in different plan options.
- Ask required questions in script (questions are required, script not verbatim)
- Utilize rebuttals to overcome caller objections
- Be able to explain why this is beneficial for them during open enrollment
- Meet transfer targets
- Appropriately disposition each call
- Weekend required
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
Qualifications:
- High School Diploma or equivalent.
- Minimum of 6 months of customer service experience.
- Must be 18 years of age or older.
- Ability to type at least 25 words per minute.
- Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
- Customer service and/or sales experience preferred.
- College degree preferred but not required.
Key Competencies:
- Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
- Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
- Communication: Outstanding communication, listening, and analytical skills.
- Organizational Skills: Strong organizational and problem-solving skills.
- Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
- Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
- Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
- Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Work from Home Requirements
- Internet Requirements:
- A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
- Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
- Proof of internet speed required