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Overnight Answering Service Remote Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Apello

Answering Service Agent (Bilingual)

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 ...

Yellowstone Local

Customer Service Representative

$20/hr

Return overnight answering service calls * Make outbound calls to existing customers during slower ... Ability to work independently in a remote environment while collaborating with a team * Customer ...

New

Amoskeag Health

Call Center Representative

Manchester, NH · On-site +1

$16 - $20/hr

... Hybrid/Remote! ~ ~ Multiple openings available! ~ We are excited to be growing our team as we ... Receive and distribute messages taken by answering service from previous night. Assist clinical ...

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Overnight Answering Service Remote information

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$25

$41

How much do overnight answering service remote jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for overnight answering service remote in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Overnight Answering Service Remote vs Medical Receptionist?

AspectOvernight Answering Service RemoteMedical Receptionist
CredentialsNone required, training providedMedical certification or experience often preferred
Work EnvironmentRemote, home-basedMedical office or clinic setting
Industry UsageCustomer service, call centers, healthcare supportHealthcare facilities, clinics, hospitals
Job FocusAnswering calls, routing messages, customer supportScheduling, patient check-in, administrative tasks

While both roles involve communication and administrative skills, Overnight Answering Service Remote focuses on handling calls remotely during overnight hours, primarily providing customer support. Medical Receptionists work onsite in healthcare settings, managing patient interactions and administrative duties during regular hours. The key differences lie in work environment, credentials, and daily responsibilities.

What are some common challenges faced by remote overnight answering service professionals, and how can they be managed successfully?

Remote overnight answering service professionals often face challenges such as maintaining alertness during late hours, managing high call volumes, and handling urgent or sensitive situations independently. To manage these effectively, it’s important to establish a consistent sleep routine, create a quiet and comfortable workspace, and utilize any support resources or escalation protocols provided by the company. Staying organized and making use of communication tools helps ensure seamless collaboration with daytime teams and supervisors, even when working remotely.

What are the key skills and qualifications needed to thrive as an overnight answering service remote operator?

To excel as an Overnight Answering Service Remote Operator, you need strong verbal communication skills, attention to detail, and prior experience in customer service or call centers. Familiarity with call management software, CRM systems, and reliable internet connectivity is often required. Exceptional listening skills, professionalism, and the ability to remain calm under pressure help you stand out in this role. These skills ensure prompt, accurate message handling and high-quality customer interactions during overnight hours when independent problem-solving is crucial.

What is an overnight answering service remote?

An Overnight Answering Service Remote job involves handling phone calls, messages, and sometimes emails for businesses or individuals during overnight hours, all while working from home. Employees in this role act as the first point of contact, providing information, taking messages, or dispatching urgent requests as needed. This position typically requires strong communication skills, reliability, and the ability to work independently during non-traditional hours. It's ideal for those who prefer or are able to work late-night or early-morning shifts.
More about Overnight Answering Service Remote jobs
What cities are hiring for Overnight Answering Service Remote jobs? Cities with the most Overnight Answering Service Remote job openings:
What states have the most Overnight Answering Service Remote jobs? States with the most job openings for Overnight Answering Service Remote jobs include:
What job categories do people searching Overnight Answering Service Remote jobs look for? The top searched job categories for Overnight Answering Service Remote jobs are:
Overnight Answering Service Remote jobs near you
Infographic showing various Overnight Answering Service Remote job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.

Answering Service Agent

Apello

UT • Remote

$15.50 - $19/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 21 days ago

Job description

Description

Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.  

The businesses we serve cover many industries including: 

  • Health Care, 
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers, 
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!

Our company is small and flexible. Every employee is important and valued. Benefits include:

  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities


ANSWERING SERVICE AGENT RESPONSIBILITIES

  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:

Part Time 15 hours - 25 hours per week

Days

Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM

Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM

Requirements


SCHEDULE REQUIREMENTS:

Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:

Weekends:

One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.

Holidays:

Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.

SKILLS/QUALIFICATIONS:

  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:

  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:


  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem


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About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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