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After Hour Answering Service Jobs (NOW HIRING)

Apello

Answering Service Agent

UT · Remote

$15.50 - $19/hr

Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages on a computer

TAB AnswerNetwork

Be Seen First

Answering Service Agent

Santa Ana, CA · On-site

$17.50 - $23/hr

We are one of the longest standing answering services in Orange County. Our work environment ... after you have completed one year of employment based on the average number of hours you work per ...

Apello

Answering Service Agent

West Valley City, UT · On-site

$15.50 - $19/hr

Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work opportunities ANSWERING SERVICE AGENT RESPONSIBILITIES * Answer calls and take messages on a computer

Voice Exchange

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Telephone Answering Service Agent

Collierville, TN · On-site

$15 - $18.50/hr

We are seeking a Telephone Answering Service Agent to join our team! You will be responsible for ... Emergency after hours support * Connect patients with our nurse triage team ​ Qualifications:

Witt O'Brien's

Answering Service Responder I

Ogden, UT · On-site

$41K - $52K/yr

Answering Service Responder - Level I Position Summary Our office needs a reliable and talented ... After Hours Service Manager * Location: Hybrid - Ogden, Utah * Position Type: Regular, Full-Time * ...

Apello

Answering Service Agent (Bilingual)

UT · Remote

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Life insurance (30+ hours/week required) * Paid vacation * Schedule flexibility * Remote work ...

Hospice Alliance

On-Call RN

Pleasant Prairie, WI · On-site

After hours calls are typically first answered by the answering service who then directs the caller to the On-Call RN. The On-Call RN assesses, utilizes critical thinking and gives advice or delivers ...

Memorial Health

SWITCHBOARD OPERATOR

Decatur, IL · On-site

$16.50 - $24.82/hr

After hour answering service for approximately 25 physicians/departments. Correctly following established protocols and procedures for each account. * Acknowledge and appropriately respond to ...

Hospice Alliance Inc

On-Call RN

Pleasant Prairie, WI · On-site

After hours calls are typically first answered by the answering service who then directs the caller to the On-Call RN. The On-Call RN assesses, utilizes critical thinking and gives advice or delivers ...

Hospice Alliance, Inc

On-Call RN

Pleasant Prairie, WI · On-site

After hours calls are typically first answered by the answering service who then directs the caller to the On-Call RN. The On-Call RN assesses, utilizes critical thinking and gives advice or delivers ...

TEKsystems

Hospital Answering Service Operator

Boston, MA

$22 - $25/hr

... Service Reps are taking high volume calls from incoming patients of DRs for their clinics which are ... They will not work 7am-6pm, but they will work between these hours. Schedules are made typically 3 ...

New

Finger Lakes Health

Call Center Operator

Geneva, NY · On-site

... hour answering service, paging system, and emergency response center. Carries out general clerical duties. Provides exceptional customer service in a courteous and professional manner. Greets ...

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After Hour Answering Service information

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How much do after hour answering service jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for after hour answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the After Hour Answering Service position, and why are they important?

To succeed in an After Hour Answering Service role, you need excellent verbal communication skills, active listening abilities, and a professional phone demeanor. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and message dispatch protocols is typically required. Strong attention to detail, empathy, and the ability to remain calm under pressure are valuable soft skills in this position. These skills ensure accurate message delivery, high-quality customer service, and effective handling of urgent or sensitive situations outside regular business hours.

What are the typical challenges faced by an After Hour Answering Service representative?

As an After Hour Answering Service representative, you may encounter challenges such as high call volumes during peak times, handling urgent or emotionally sensitive calls, and quickly adapting to clients with diverse needs. Maintaining professionalism and accuracy while working independently without immediate supervisory support can also be demanding. However, with the right training, clear protocols, and strong communication skills, these challenges can be managed successfully and provide valuable experience in client interaction and emergency response.

What is an After Hour Answering Service job?

An After Hour Answering Service job involves handling calls outside of regular business hours for companies that need 24/7 customer support. Responsibilities include answering customer inquiries, taking messages, forwarding urgent calls, and providing basic information. This role ensures businesses remain accessible to clients even when their offices are closed. Strong communication skills and professionalism are essential. Depending on the company, the job may be remote or based in a call center.

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After Hour Answering Service jobs near you
Infographic showing various After Hour Answering Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Answering Service Agent

Apello

UT • Remote

$15.50 - $19/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

Job description

Description

Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.  

The businesses we serve cover many industries including: 

  • Health Care, 
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers, 
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!

Our company is small and flexible. Every employee is important and valued. Benefits include:

  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities


ANSWERING SERVICE AGENT RESPONSIBILITIES

  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:

Part Time 15 hours - 25 hours per week

Days

Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM

Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM

Requirements


SCHEDULE REQUIREMENTS:

Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:

Weekends:

One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.

Holidays:

Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.

SKILLS/QUALIFICATIONS:

  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:

  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:


  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem


APELLO logo

About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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