Our Management Liability team is seeking a Senior Underwriting Specialist, Specialty to help drive profitable growth and strengthen agency partnerships across the Midwest. This role is responsible for new and renewal business production, portfolio management, and underwriting complex middle-market Management Liability risks while serving as a trusted partner to specialty and multi-line agents.
The position must be based inย Indianapolis, IN, or Grand Rapids, MI, with flexible hybrid or fully remote work arrangements available. Travel is required to support agency relationships, business development activities, and key market initiatives.
At The Hanover, we empower experienced underwriting professionals to make an impact through strong agency partnerships, technical underwriting expertise, and strategic portfolio management. You'll join a collaborative, high-performing team where your contributions directly influence growth, profitability, and customer success.
We are proud to foster an inclusive culture built on our Care Values and are committed to attracting, developing, and retaining top talent. Diverse perspectives strengthen our teams, enhance decision-making, and help us deliver exceptional results for our agents and customers.
We encourage all experienced Management Liability underwriting professionals to apply.ย
The actual job title and level may be flexible dependent on candidate qualifications and experience (Executive Underwriter).ย
Come Discover The Hanover Difference.
Position Overview:
Responsible for identifying, soliciting, underwriting, and selling new and renewal Specialty accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanoverโs customers manage risk. Demonstrates a thorough understanding of Hanoverโs strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while managing an assigned book of business, generally with high technical complexity and coordination.
This is a Full-time, Exempt role.
In This Role, You Will:
Technical Underwriting:
โขย ย ย ย ย ย Thorough knowledge and understanding of business strategy (segments, general; coverage differentials; partner/non partner, etc.).
โขย ย ย ย ย ย Knows and applies advanced underwriting concepts including risk selection, exposure, internal controls , coverage implications, and loss analysis.
โขย ย ย ย ย ย Advanced Adheres to CAT guidelines and applies increased knowledge of CAT aggregation strategies to decision making.
โข ย ย ย ย ย Can identify types of coverages including gaps in coverages typically provided within given operations, can explain coverages and correlating exposures and controls to agents to complete our value-added proposition. knowledge of pricing components and rating methodology and correlates pricing to exposure, financial strength, and competitive analysis.
Portfolio Management & Financial Acumen:
โขย ย ย ย ย ย Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, industry and LOB mix, new business, and portfolio management goals.
โขย ย ย ย ย ย Demonstrates ability to properly leverage competencies, act as a resource, and build long-term, profitable, and mutually beneficial relationships with agencies, internal management, and external resources.
โขย ย ย ย ย ย Constructs and executes portfolio business plans independently through organized workflow & desk management, which may include special projects.
โขย ย ย ย ย ย Reviews key metrics and uncovers trends that may lead to new business opportunities within agents while achieving profitable growth.
โขย ย ย ย ย ย Drives the implementation of profit improvement initiatives with key agents by leveraging resources.
โขย ย ย ย ย ย Advocates and coordinates with Specialty department, Middle Market and Small Commercialย to learn and share knowledge in cross sell opportunities to help manage portfolio/book of business
Sales Management:
โขย ย ย ย ย ย Operates with a franchise perspective to identify and drive enhanced sell opportunities and create growth within other lines of business and customer segments.
โขย ย ย ย ย ย Utilize our value proposition to enhance agency economics, partner conversion, and product specialization in partnership with local management.
โขย ย ย ย ย ย Prioritizes and drives effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve new business results .
โขย ย ย ย ย ย Independently implements territory business plans, monitors performance, adjusts plan to ensure a substantial pipeline for future profitable growth.
โขย ย ย ย ย ย Provide proper training and product knowledge transfer to existing and prospective agents so they can effectively sell Hanover as the go-to-market for their customers.
โขย ย ย ย ย ย Makes sales presentations to agents and customers on a regular basis.
โขย ย ย ย ย ย Participates in more complex accounts.
โขย ย ย ย ย ย Ability to uncover customer needs, position specific solutions, handle objections, and close deals.
WHAT YOU NEED TO APPLY:
โขย ย ย ย ย ย Bachelorโs Degree or equivalent experience
โขย ย ย ย ย ย 5-7+ years Management Liability Underwriting experience
โขย ย ย ย ย ย 5-7+ yearsโ experience driving agency relationships resulting in profitable new and renewal business
โขย ย ย ย ย ย Consistently demonstrates high level of proficiency across LOB UW core competencies. May specialize/certify in 1-2 specialty areas
โขย ย ย ย ย ย Proficient in ability to identify, analyze and solve problems and manage and prioritize multiple concurrent projects. Is used as a resource by others to collaborate on more complex risks, pricing, trends, industry segments coverages and product knowledge. May conduct peer-to-peer self-audits under the direction of management.
โขย ย ย ย ย ย Demonstrates ability to adapt quickly to change, exercise influence, and act as a change advocate being open to new and different ways of thinking,
โขย ย ย ย ย ย Viewed as an informal leader amongst the team/branch/region/LOB. Open to and proactively shares knowledge and expertise with peers, management, and leadership. Acts as a mentor for less experienced underwriters or newly hired underwriters, may assist with training other team members
โขย ย ย ย ย ย ย Communicationย - Interacts and communicates with confidence with all levels of external and/or internal business partners within scope of responsibility, team, and/or matrix environment. Can judge appropriate means and method to communicate based on the nature of the communication. Able to influence desired outcomes to drive actions and results. Adept at influencing even when holding a position contrary to the majority opinion.
โขย ย ย ย ย ย ย Judgement and Decision Makingย - Ability to exercise judgment, negotiate and make sound business decisions based on level of authority. Applies judgment and expertise to determine when escalation is needed. Demonstrates confidence in oneโs ability to apply decision making to UW assessment.
โขย ย ย ย ย ย ย Teamwork and Collaborationย โ Consistently fosters collaboration and respect among team members. Easily adapts to the diverse interests, styles, and perspective of key players. Is able to engage multiple members of a group to share information and to consider other points of view to reach objectives, consensus, and/or deadlines. Experienced in working with a wide range of teams and readily shares lessons learned.