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Remote Mac Support Jobs (NOW HIRING)

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity,

IT Support Specialist

San Francisco, CA · On-site +1

$90K - $125K/yr

About Arize AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That's where we come in.

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How much do remote mac support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for remote mac support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Mac Support specialist, and why are they important?

To thrive as a Remote Mac Support specialist, you need strong expertise in macOS troubleshooting, hardware diagnostics, and network connectivity, usually supported by relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with remote assistance tools such as TeamViewer, Apple Remote Desktop, and ticketing systems like Zendesk is typically required. Excellent communication, patience, and problem-solving skills help build trust and effectively guide users through technical issues. These abilities ensure efficient resolution of user problems, high customer satisfaction, and smooth operation in a remote support environment.

What are common challenges faced when providing remote Mac support, and how can they be addressed?

A key challenge in remote Mac support is diagnosing issues without physical access to the device, which can make troubleshooting hardware problems or network connectivity more complex. Using reliable remote desktop tools and clear communication with users can help overcome these obstacles. Additionally, staying updated on the latest macOS updates and common compatibility issues is essential. Building rapport with clients and guiding them step-by-step ensures smoother support sessions and increases user satisfaction.

What is Remote Mac Support?

Remote Mac Support refers to technical assistance provided for Apple Mac computers via the internet, rather than in person. Technicians connect to a user's Mac remotely to diagnose and resolve issues, install software, perform updates, and offer guidance. This service is popular for its convenience, allowing users to get help without bringing their device to a physical location. It is commonly used by both individuals and businesses to maintain smooth operation of their Mac systems.
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What cities are hiring for Remote Mac Support jobs? Cities with the most Remote Mac Support job openings:
What are the most commonly searched types of Mac Support jobs? The most popular types of Mac Support jobs are:
What states have the most Remote Mac Support jobs? States with the most job openings for Remote Mac Support jobs include:
Agency Asset Manager, Freddie Mac

Agency Asset Manager, Freddie Mac

Northmarq

Denver, CO • On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


Job description

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential - whether you are an industry veteran or you're just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate! 

Northmarq is seeking an experienced Agency Asset Manager, Freddie Mac to join their Denver, CO office. This position requires a deadline-driven, service-focused, and detail-oriented individual who will be responsible for underwriting borrower consent requests, mentoring and training others within the department, calculating/coordinating loan payoffs, new loan audits, financial statement and rent roll analysis, watchlist monitoring, reserve disbursement requests, processing insurance losses, and satisfying investor requirements. Focus will be on commercial mortgage risk management and customer service. Additional responsibilities may be added to align with department strategies and objectives.

*This role supports a flexible schedule that prioritizes inoffice teamwork, with flexibility for remote work when appropriate.

Specific Responsibilities
  • Manage a portfolio of increasingly complex commercial real estate loans while strengthening relationships with key lenders and support senior team members with key tasks on more complex commercial real estate loans. Specific responsibilities include:
  • Work with a diverse range of Freddie Mac lenders, companies, private clients, and investment lenders, providing a personalized, client-centric experience tailored to each lender's specific guidelines and requirements.
  • Provide premier customer service to lenders, borrowers, other servicing staff, and regional offices.
  • Analyze and make recommendations for lender consent of borrower requests, including lease approvals, maturity extensions, partial releases/substitutions of collateral, easements, condemnations, ownership transfers etc.
  • Review and make recommendations for releases from reserves including capital expenditure, repair, debt service reserve, rental achievement, TI/LC, and insurance loss.
  • Analyze annual and quarterly financial statements for multifamily and commercial properties in accordance with the requirements of Freddie Mac and conduit lenders.
  • Audit new loan boarding and setup to ensure loan terms and covenants were accurately captured in the servicing system.
  • Calculate and coordinate loan payoff requests, including yield maintenance calculations.
  • Coordinate with legal counsel and borrowers to document and close transactions upon final lender approval.
  • Monitor and update monthly loan reports utilized by lenders and management to analyze portfolio risk.
  • Process insurance loss requests, manage proceeds, and monitor the restoration of the property.
  • Follow up with borrowers to resolve any post-closing deferred maintenance items or other high-risk items identified during the annual inspection.
  • Follow up with borrowers regarding variances and general income and expense questions.
  • Monitor and collect outstanding mortgage payments, carefully documenting collection efforts.
  • Assist Manager(s) with monitoring team tasks, reviewing write-ups/recommendations, quality control, and lender feedback.
  • Perform financial covenant testing calculations including NOI, DSCR, debt yield, etc.
  • Review property repair verification inspections conducted by third party vendors and regional offices.
  • Provide training and mentoring across the team on areas of expertise including risk management, underwriting and general CRE knowledge.
  • Assist team members on advanced or complicated consent requests.
  • Minimal business travel for lender visits, industry/company conferences, etc. (1-3 times per year).
  • May participate in department strategic initiatives or serve on procedure committees updating policies for the Portfolio & Asset Management Department.
  • Strategically manage workload to uphold portfolio standards and align with departmental objectives.
  • Perform other reasonable tasks/projects as assigned within the department.
Education and Work Experience
  • Bachelor's Degree, preferably in the finance, real estate, or accounting area.
  • 4-7 years of experience in finance or accounting. Background in commercial lending or asset management preferred.
  • Strong skills in Microsoft Outlook, Excel, and Word
  • Strong knowledge of commercial real estate finance and commercial loan terminology
  • Demonstrate strong analytical, asset management and underwriting skills.
  • Demonstrated leadership and training abilities
  • Excellent verbal and written communication skills
  • Strong organizational and prioritization skills, with ability to manage multiple assignments while meeting deadlines
  • Ability to work both independently and within a team, with minimal supervision
  • Attention to detail and accuracy required
  • Problem-solving skills to reflect level of responsibilities
  • Ability to maintain sensitive and confidential information

Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!

Northmarq carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The salary range for the Agency Asset Manager, Freddie Mac position is $115,000.00 to $140,000.00 annually. This range is a good faith estimate and the actual compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

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