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How much do remote mac support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for remote mac support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Mac Support specialist, and why are they important?

To thrive as a Remote Mac Support specialist, you need strong expertise in macOS troubleshooting, hardware diagnostics, and network connectivity, usually supported by relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with remote assistance tools such as TeamViewer, Apple Remote Desktop, and ticketing systems like Zendesk is typically required. Excellent communication, patience, and problem-solving skills help build trust and effectively guide users through technical issues. These abilities ensure efficient resolution of user problems, high customer satisfaction, and smooth operation in a remote support environment.

What are common challenges faced when providing remote Mac support, and how can they be addressed?

A key challenge in remote Mac support is diagnosing issues without physical access to the device, which can make troubleshooting hardware problems or network connectivity more complex. Using reliable remote desktop tools and clear communication with users can help overcome these obstacles. Additionally, staying updated on the latest macOS updates and common compatibility issues is essential. Building rapport with clients and guiding them step-by-step ensures smoother support sessions and increases user satisfaction.

What is Remote Mac Support?

Remote Mac Support refers to technical assistance provided for Apple Mac computers via the internet, rather than in person. Technicians connect to a user's Mac remotely to diagnose and resolve issues, install software, perform updates, and offer guidance. This service is popular for its convenience, allowing users to get help without bringing their device to a physical location. It is commonly used by both individuals and businesses to maintain smooth operation of their Mac systems.
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Multifamily Underwriting Associate (Conventional Underwriting) - NYC (REMOTE)

Multifamily Underwriting Associate (Conventional Underwriting) - NYC (REMOTE)

Freddie Mac

New York, NY • On-site, Remote

Full-time

Posted 15 days ago

Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Must live in the NY Metro area to be considered for this opportunity.
Position Overview:
If you are a hard-working, motivated, and intellectually driven professional with a passion for commercial real estate (CRE) and finance, Freddie Mac Multifamily is the employer for you! The nation's greatest and most innovative secondary market Multifamily mortgage lender and issuer of securitized fixed-income with an annual platform exceeding $70 billion is looking to add a Multifamily Underwriting Associate to its New York City team. At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.
If you are an analytical team player who is interested in a multifamily commercial real estate career, please submit your application to join our exciting and dynamic organization!
Our Impact:
  • We are responsible for underwriting multifamily conventional loans structured and quoted by our Production partners and managing the loan transaction process from quote acceptance to loan approval, commitment, rate-lock and loan purchase.
  • Innovate based on market behaviors while efficiently analyzing, mitigating, and clearly defining credit risk
  • Evaluate the overall story and make decisions based on the credit risk profile
  • Provide stability and liquidity to the multifamily housing market by supporting Freddie Mac's mission-driven affordability goals

Your Impact:
  • Build toward credit approval and closing individual mortgage loans collateralized by multifamily properties
  • Analyze and evaluate due diligence documentation related to sponsor, property characteristics, operating history, property inspection, market, etc. and utilize this information to develop a pro forma income and expense statement
  • Prepare concise, complete, and transparent Investment Briefs for loan approval and commitment and ensure accurate data quality for loan securitization
  • Apply company principles/policies and critical thought to complete assigned tasks accurately, completely, and in a timely manner
  • Collaborate and communicate with external and internal business partners to solve problems and achieve shared success

Qualifications:
  • Bachelor's degree in real estate, finance, economics, business administration, or related discipline.
  • 0 - 2 years of related work experience in the commercial/multifamily real estate industry
  • Knowledge of real estate property fundamentals and real estate lending/underwriting
  • Strong written and verbal communication skills
  • Demonstrated proficiency with Microsoft Excel and Word
  • Ability to travel domestically

Keys to Success in this Role:
  • Multi-task/prioritize
  • Relationship builder, excellent collaborator, and ability to work well within a team
  • Harness the power of data to formulate and inform communications
  • Keep calm under pressure
  • Be comfortable with transition and change
  • Strong work ethic / positive attitude

Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full time
FLSA Status:Non-Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $91,000 - $137,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
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About Freddie Mac

Sourced by ZipRecruiter

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

McLean, VA, US

Year founded

1970

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