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Remote Loss Mitigation Jobs (NOW HIRING)

RealPage

Senior Director, Credit Risk Management

$140K - $239K/yr

Lead loss mitigation, collections strategy, and workout processes for delinquent or high-risk ... Performance-based bonus based on position. #LI-AS2 #LI-REMOTE Compensation may vary depending on ...

First American

$23.37 - $31.15/hr

Also known as the Single Point of Contact (SPOC) within Loss Mitigation, you will act as the ... Pay Range: $23.37 - $31.15 Hourly, Remote This hiring range is a reasonable estimate of the base ...

Seacoast Bank

Temporary Adjustor II

Tampa, FL · Remote

$78K - $78K/yr

Works well in a remote working team environment while accomplishing individual and team goals ... loss mitigation and default management requirements. * Apply knowledge of GSE workout options ...

Seacoast Bank

Temporary Adjustor II

Miami, FL · Remote

$78K - $79K/yr

Works well in a remote working team environment while accomplishing individual and team goals ... loss mitigation and default management requirements. * Apply knowledge of GSE workout options ...

Seacoast Bank

Temporary Adjustor II

Stuart, FL · Remote

$72K - $73K/yr

Works well in a remote working team environment while accomplishing individual and team goals ... loss mitigation and default management requirements. * Apply knowledge of GSE workout options ...

Seacoast Bank

Temporary Adjustor II

Orlando, FL · Remote

$77K - $77K/yr

Works well in a remote working team environment while accomplishing individual and team goals ... loss mitigation and default management requirements. * Apply knowledge of GSE workout options ...

Seacoast Bank

Temporary Adjustor II

Miami, FL · Remote

$78K - $79K/yr

Works well in a remote working team environment while accomplishing individual and team goals ... loss mitigation and default management requirements. * Apply knowledge of GSE workout options ...

Seacoast Bank

Temporary Adjustor II

Tampa, FL · Remote

$78K - $78K/yr

Works well in a remote working team environment while accomplishing individual and team goals ... loss mitigation and default management requirements. * Apply knowledge of GSE workout options ...

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How much do remote loss mitigation jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote loss mitigation in the United States is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What is a remote loss mitigation?

A Remote Loss Mitigation job involves working from home to help borrowers manage and avoid loan defaults or foreclosures. Professionals in this role assess financial situations, review loan modification options, and negotiate repayment plans with customers. They communicate with borrowers via phone or email, analyze financial documents, and ensure compliance with lender and regulatory guidelines. Strong analytical, negotiation, and customer service skills are essential. This role is typically found in mortgage lending, banking, or financial services industries.

What are the key skills and qualifications needed to thrive in remote loss mitigation?

To thrive as a Remote Loss Mitigation specialist, candidates typically need experience in mortgage servicing, risk assessment, and familiarity with foreclosure prevention strategies, often supported by a background in finance or real estate. Proficiency with loan servicing software, CRM systems, and knowledge of regulatory guidelines such as CFPB or HUD are highly valuable. Outstanding communication, problem-solving abilities, and empathy help build rapport with borrowers and coordinate effectively with internal teams. These skills and qualities are crucial for accurately assessing financial hardship, negotiating solutions, and helping both the lender and the borrower avoid financial losses.

What are some common challenges faced in remote loss mitigation, and how can I prepare for them?

Remote Loss Mitigation professionals often encounter situations involving distressed borrowers, tight regulatory timelines, and the need to manage multiple cases simultaneously. Success in this role requires strong organizational skills and the ability to adapt communication styles to help borrowers feel comfortable discussing sensitive financial matters. Staying current on industry regulations and lender-specific policies will help you navigate complex cases more efficiently. Being proactive in problem-solving and maintaining a customer-focused mindset can greatly improve outcomes for both the borrower and the organization. Regular training, collaboration with team members, and leaning into available resources are excellent ways to prepare for these challenges.

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Remote Loss Mitigation jobs near you
Infographic showing various Remote Loss Mitigation job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,422 per year, or $23.8 per hour.

Senior Director, Credit Risk Management

Richardson, TX • On-site, Remote

RealPage, Inc.
Software Development • 5 - 10K employees
Learn more about RealPage, Inc.external

$140K - $239K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

227th of 247 rated software companies

Job description

Overview
We are seeking an experienced Senior Director of Credit Risk Management to lead the credit risk function for our payments and fintech platform. This role owns the strategy, policies, and infrastructure that manage counterparty, merchant, and transactional credit exposure across our payment products - including merchant acquiring, lending, and embedded finance offerings. The ideal candidate combines deep quantitative credit risk expertise with hands-on leadership of underwriting, portfolio monitoring, and loss mitigation teams, and partners closely with Product, Data Science, Finance, Compliance, and Operations to balance growth with prudent risk management.
Responsibilities
  • Own the end-to-end credit risk strategy for the company's payments and fintech portfolio, including merchant/counterparty underwriting, exposure limits, reserve requirements, and loss forecasting.
  • Design, implement, and continuously refine credit risk policies, scorecards, and underwriting models to balance risk appetite with revenue and conversion goals.
  • Build and lead a high-performing team of credit risk managers and analysts; set goals, coach performance, and develop talent.
  • Monitor portfolio performance (delinquency, chargebacks, default rates, loss ratios) and proactively identify emerging risk trends across merchant segments, verticals, and payment products.
  • Partner with Data Science/Analytics to develop and validate credit scoring models, machine-learning underwriting tools, and early-warning indicators.
  • Set and manage credit risk appetite, exposure limits, and reserve/collateral policies in partnership with Finance and Treasury.
  • Lead loss mitigation, collections strategy, and workout processes for delinquent or high-risk accounts.
  • Present credit risk metrics, portfolio health, and key decisions to executive leadership, Risk Committee, and the Board as needed.
  • Ensure credit risk practices comply with applicable regulatory requirements (e.g., card network rules, BSA/AML-adjacent controls, state lending regulations) in partnership with Legal and Compliance.
  • Own credit risk components of due diligence for new products, partnerships, and market expansion, including BNPL, embedded lending, and merchant cash advance offerings.
  • Drive automation and scalability of credit underwriting and monitoring processes to support rapid business growth.
  • Manage relationships with external data providers, bureaus, and risk technology vendors.

Qualifications
  • 12+ years of progressive experience in credit risk management, with at least 5-7 years in a senior leadership role; payments, fintech, card issuing/acquiring, or commercial lending background strongly preferred.
  • Bachelor's degree in Finance, Economics, Statistics, or related field required; MBA or advanced quantitative degree a plus.

KNOWLEDGE/SKILLS/ABILITIES
  • Proven experience building or scaling a credit risk function, including underwriting frameworks, portfolio monitoring, and loss mitigation at a high-growth or transaction-volume business.
  • Strong quantitative background: experience with credit scoring models, statistical/ML-based underwriting, and portfolio risk analytics.
  • Track record of managing exposure and losses across a merchant or borrower portfolio, including chargeback/dispute risk, fraud-adjacent losses, and counterparty default.
  • Deep understanding of payments ecosystem dynamics (card networks, ACH, merchant acquiring, or lending) and related regulatory frameworks.
  • Demonstrated people leadership: hiring, developing, and managing credit risk or underwriting teams.
  • Excellent executive communication skills, with experience presenting to senior leadership, Risk Committees, or Boards.
  • Experience with SQL, Python, R, or similar tools for risk analytics preferred.

SALARY AND BENEFITS
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

#LI-AS2
#LI-REMOTE
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $140,600.00 - USD $239,400.00 /Yr.

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