CA: $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions) * DC, MA, MD, NY, VA, WA: $78 per hour for live chat, audio, or video sessions (this ...
CA: $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions) * DC, MA, MD, NY, VA, WA: $78 per hour for live chat, audio, or video sessions (this ...
Customer Care Specialist - Remote NJ
Newark, NJ · On-site +1
$17.75 - $23.50/hr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth ...
Customer Care Specialist - Remote NJ
Newark, NJ · On-site +1
$17.75 - $23.50/hr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth ...
Customer Care Specialist - Remote NJ
$17.50 - $23/hr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth ...
Customer Care Specialist - Remote NJ
$17.50 - $23/hr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth ...
Customer Service Representative - Remote
$16.50 - $22.25/hr
Customer Service Representative - Remote We are looking for a Customer Service Representative. This ... Strong customer service skills including live chat, email, and phone * Adept in utilizing multiple ...
Customer Service Representative - Remote
$16.50 - $22.25/hr
Customer Service Representative - Remote We are looking for a Customer Service Representative. This ... Strong customer service skills including live chat, email, and phone * Adept in utilizing multiple ...
Evening/Weekend Contract Therapist
OR · Remote
$90/hr
CA: $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions) * DC, MA, MD, NY, VA, WA: $78 per hour for live chat, audio, or video sessions (this ...
Evening/Weekend Contract Therapist
OR · Remote
$90/hr
CA: $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions) * DC, MA, MD, NY, VA, WA: $78 per hour for live chat, audio, or video sessions (this ...
Bilingual Contract Therapist
OR · Remote
$90/hr
CA: $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions) * DC, MA, MD, NY, VA, WA: $78 per hour for live chat, audio, or video sessions (this ...
Bilingual Contract Therapist
OR · Remote
$90/hr
CA: $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions) * DC, MA, MD, NY, VA, WA: $78 per hour for live chat, audio, or video sessions (this ...
Remote Customer Support Specialist
Nashville, TN · Remote
$45K - $65K/yr
In this fully remote role, you'll resolve inquiries, troubleshoot issues, and ensure every customer ... Respond to customer inquiries via phone, email, live chat, and messaging platforms. * Resolve ...
Quick apply
Remote Customer Support Specialist
Nashville, TN · Remote
$45K - $65K/yr
In this fully remote role, you'll resolve inquiries, troubleshoot issues, and ensure every customer ... Respond to customer inquiries via phone, email, live chat, and messaging platforms. * Resolve ...
Digital Manager, Service Center
Tempe, AZ · On-site +1
$66K - $111K/yr
Establish productive relationships with key business partners, including live chat product and tech ... Experience managing hybrid employees (in-office and remote) Benefits: * Competitive pay and ...
Digital Manager, Service Center
Tempe, AZ · On-site +1
$66K - $111K/yr
Establish productive relationships with key business partners, including live chat product and tech ... Experience managing hybrid employees (in-office and remote) Benefits: * Competitive pay and ...
A reliable internet connection and a quiet, professional remote workspace. TOOLS & SKILLS Travel Industry • Email Support • Helpdesk / Ticketing • Live Chat • CRM • Written English • ...
A reliable internet connection and a quiet, professional remote workspace. TOOLS & SKILLS Travel Industry • Email Support • Helpdesk / Ticketing • Live Chat • CRM • Written English • ...
Digital Manager, Service Center
Fort Mill, SC · On-site +1
$66K - $111K/yr
Establish productive relationships with key business partners, including live chat product and tech ... Experience managing hybrid employees (in-office and remote) Benefits: * Competitive pay and ...
Digital Manager, Service Center
Fort Mill, SC · On-site +1
$66K - $111K/yr
Establish productive relationships with key business partners, including live chat product and tech ... Experience managing hybrid employees (in-office and remote) Benefits: * Competitive pay and ...
A reliable internet connection and a quiet, professional remote workspace. TOOLS & SKILLS Travel Industry • Email Support • Helpdesk / Ticketing • Live Chat • CRM • Written English • ...
New
A reliable internet connection and a quiet, professional remote workspace. TOOLS & SKILLS Travel Industry • Email Support • Helpdesk / Ticketing • Live Chat • CRM • Written English • ...
New
Library Communications Specialist - Remote
Jeffersonville, IN · Remote
$16/hr
The Library Communications Specialist, answers phone calls and/or live chat contacts from patrons ... MON-FRI 8:30AM-5:00PM This is a remote Call Center based position. Due to the large number of ...
Quick apply
Library Communications Specialist - Remote
Jeffersonville, IN · Remote
$16/hr
The Library Communications Specialist, answers phone calls and/or live chat contacts from patrons ... MON-FRI 8:30AM-5:00PM This is a remote Call Center based position. Due to the large number of ...
Start Your Remote Career Today | No Experience Needed | Work From Home Location: 100% Remote Job ... What You'll Do * Assist customers through phone, email, or live chat support * Provide clear ...
Start Your Remote Career Today | No Experience Needed | Work From Home Location: 100% Remote Job ... What You'll Do * Assist customers through phone, email, or live chat support * Provide clear ...
Remote Customer Solutions Specialist
Lititz, PA · Remote
$25.70/hr
Communicating with empathy and confidence through phone, live chat and email in a fast-paced remote environment even during challenging situations * Investigating complex customer situations by ...
Remote Customer Solutions Specialist
Lititz, PA · Remote
$25.70/hr
Communicating with empathy and confidence through phone, live chat and email in a fast-paced remote environment even during challenging situations * Investigating complex customer situations by ...
Remote Customer Service Representative
$21 - $34/hr
Remote Customer Service Representative Company: PIMCO Dynamic Income Fund Location: Miami, Florida ... live chat. * Provide accurate and clear information regarding our fund and services. * Resolve ...
Remote Customer Service Representative
$21 - $34/hr
Remote Customer Service Representative Company: PIMCO Dynamic Income Fund Location: Miami, Florida ... live chat. * Provide accurate and clear information regarding our fund and services. * Resolve ...
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat environment * Retail sales experience, preferably in an ecommerce environment * Excellent Data Entry ...
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat environment * Retail sales experience, preferably in an ecommerce environment * Excellent Data Entry ...
Customer Experience Associate
Manhattan, NY · On-site +1
$60K - $70K/yr
Remote - USA Reporting To: Customer Success Manager Compensation: $60,000 - $70,000 / year ... You'll answer questions over email and live chat, help users navigate the product, and use internal ...
Customer Experience Associate
Manhattan, NY · On-site +1
$60K - $70K/yr
Remote - USA Reporting To: Customer Success Manager Compensation: $60,000 - $70,000 / year ... You'll answer questions over email and live chat, help users navigate the product, and use internal ...
Virtual Student Support Agent (on site)
Richmond, VA · On-site +1
$17.65/hr
Provides remote customer service via telephone to prospective students and applicants to the ... Conducts live chat correspondence absent of spelling or grammar errors, and in a manor consistent ...
Virtual Student Support Agent (on site)
Richmond, VA · On-site +1
$17.65/hr
Provides remote customer service via telephone to prospective students and applicants to the ... Conducts live chat correspondence absent of spelling or grammar errors, and in a manor consistent ...
Customer Experience Associate
$60K - $70K/yr
Remote - USA Reporting To: Customer Success Manager Compensation: $60,000 - $70,000 / year ... You'll answer questions over email and live chat, help users navigate the product, and use internal ...
Customer Experience Associate
$60K - $70K/yr
Remote - USA Reporting To: Customer Success Manager Compensation: $60,000 - $70,000 / year ... You'll answer questions over email and live chat, help users navigate the product, and use internal ...
LPN Inbound Care Coordinator I
$20.50/hr
Responding promptly to all incoming patient inquiries via phone, email, or live chat. * Outbound ... This position is fully remote. Equipment is provided. * This position operates in a professional ...
LPN Inbound Care Coordinator I
$20.50/hr
Responding promptly to all incoming patient inquiries via phone, email, or live chat. * Outbound ... This position is fully remote. Equipment is provided. * This position operates in a professional ...
Remote Live Chat information
What is a remote live chat?
A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.
What does a remote live chat do in a typical workday?
A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.
What are the key skills and qualifications needed to thrive in remote live chat?
To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

$90/hr
Part-time
Re-posted 17 days ago
Job description
We're looking for a part-time, contract Therapist (Independent Contract Provider) who is passionate about reaching individuals who need mental healthcare but lack easy access to it. This role is perfect for those seeking the opportunity to work with a diverse client base while enjoying the flexibility and rewards of private practice-without the hassle of administrative work. Let Talkspace handle the insurance billing, marketing, and administrative costs, so you can create your own schedule and focus fully on providing impactful care!
We are currently hiring licensed providers in all states within the United States except FL, MA, MI, TX, VT. Providers licensed in NC will be required to provide at least 10 hours of availability during evenings or weekends. No minimum hour requirement applies to providers in all other states.
What you'll do:
- Treat clients remotely in your state(s) of licensure on the secure (HIPAA compliant) Talkspace platform
- Conduct client sessions using video, audio, and live messaging services
- Respond to asynchronous client messages each week, in a timely manner
- Complete your required clinical documentation after each client session
- Offer availability during evenings and/or weekends
About you
- Current license to practice independently without supervision in your state(s) of licensure
- Note: Associate licensed providers who require supervision are not eligible for this role
- Individual professional malpractice liability insurance policy
- Individual NPI number
- Comfortable learning new online tools and technology
- Reliable internet connection and video-capable device
Perks
- Clients Ready for You: Talkspace provides new client referrals
- Flexible Schedule: Set your own schedule with no minimum requirement for your weekly hours or caseload size
- No Membership Fees: No provider fees
- Accept Insurance Without Hassle: Talkspace will take care of all aspects of client insurance including credentialing, billing, and claims
- Everything in One Place: Sessions, clinical documentation, resources, and compensation tracking on one platform
- Fully Paid Training: Master the Talkspace platform before your first session
- Clinical Support: Provider Support and IT teams available for any technical or platform related questions
- Free CEUs: NBCC and ASWB accredited continuing education credits via Talkspace-provided Learning Communities
- Health Perks: Access Stride Health to support your health and financial well-being
Compensation
- Compensation for sessions is determined by the state in which your client resides. Rates for shorter live sessions (30- and 45-minute) are prorated.
- CA: $90 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
- DC, MA, MD, NY, VA, WA: $78 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
- All other states: $70 per hour for live chat, audio, or video sessions (this rate is prorated for 45 and 30 minute sessions)
- Additional compensation for asynchronous messaging
- Earn a new client engagement bonus, varying by plan type
Please note: If you treat clients in multiple states, different rates will apply accordingly. Rates could be subject to change and may vary over time based on the market and shifts in demand.
Why Talkspace
Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone.
Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace's core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions.
All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 151 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.
EQUAL OPPORTUNITY EMPLOYER
Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don't meet every qualification or if your path has been nontraditional - such as not completing a formal degree program, taking a career break, or having a prior criminal record - if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.
Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?
Diversity
Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.
Equity
Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.
Inclusion
Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.
Belonging
Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.