ServiceNow ITSM * ServiceNow ITOM * CMDB * Service Mapping * CSDM * ITAM (HAM and SAM) * App Engine ... Administrator (CSA)
ServiceNow ITSM * ServiceNow ITOM * CMDB * Service Mapping * CSDM * ITAM (HAM and SAM) * App Engine ... Administrator (CSA)
SAP BASIS & Oracle DBA Role Responsibilities (Backfill Outline) 1. Operational & Daily Support • ... ITSM processes, including incident, change, and problem management. • Provide database ...
SAP BASIS & Oracle DBA Role Responsibilities (Backfill Outline) 1. Operational & Daily Support • ... ITSM processes, including incident, change, and problem management. • Provide database ...
ServiceNow Developer
$55.25 - $76/hr
Remote in the United States Overview * Design, develop, configure, and maintain ServiceNow ... ServiceNow Certified System Administrator (CSA). * Strong experience with ServiceNow ITSM modules.
ServiceNow Developer
$55.25 - $76/hr
Remote in the United States Overview * Design, develop, configure, and maintain ServiceNow ... ServiceNow Certified System Administrator (CSA). * Strong experience with ServiceNow ITSM modules.
Systems Administrator-Hybrid in West Palm Beach, FL
West Palm Beach, FL · On-site +1
$50 - $55/hr
... day-to-day management and after-hours/remote patching responsibilities. Benefits (After ... PTO & Holidays RESPONSIBILITES Systems Operations Fulfill and/or complete low to moderate ITSM ...
Systems Administrator-Hybrid in West Palm Beach, FL
West Palm Beach, FL · On-site +1
$50 - $55/hr
... day-to-day management and after-hours/remote patching responsibilities. Benefits (After ... PTO & Holidays RESPONSIBILITES Systems Operations Fulfill and/or complete low to moderate ITSM ...
Increasing client confidence through timely, professional, friendly, and knowledgeable remote ... A minimum of 6 years of professional ITSM experience is required. MSP experience is preferred.
Quick apply
Increasing client confidence through timely, professional, friendly, and knowledgeable remote ... A minimum of 6 years of professional ITSM experience is required. MSP experience is preferred.
ServiceNow Master Architect @ 100% Remote Role
$73 - $91.75/hr
ServiceNow Certified System Administrator (CSA) * Certified Implementation Specialist - ITSM (CIS-ITSM) * Certified Application Developer (CAD)
ServiceNow Master Architect @ 100% Remote Role
$73 - $91.75/hr
ServiceNow Certified System Administrator (CSA) * Certified Implementation Specialist - ITSM (CIS-ITSM) * Certified Application Developer (CAD)
Increasing client confidence through timely, professional, friendly, and knowledgeable remote ... A minimum of 6 years of professional ITSM experience is required. MSP experience is preferred.
Quick apply
Increasing client confidence through timely, professional, friendly, and knowledgeable remote ... A minimum of 6 years of professional ITSM experience is required. MSP experience is preferred.
ServiceNow certification(s), such as Certified System Administrator (CSA) or Certified ... Strong knowledge of ITSM processes and ITIL framework. Experience with scripting languages ...
ServiceNow certification(s), such as Certified System Administrator (CSA) or Certified ... Strong knowledge of ITSM processes and ITIL framework. Experience with scripting languages ...
Build Lead ServiceNow Integration - Remote
Atlanta, GA · On-site +1
$52 - $71.50/hr
This role will be remote, with first week onsite at the client's office. Summary: The Build Lead ... Administrator (CSA) * ServiceNow Certified Implementation Specialist (CIS) - ITSM or CMDB * 5+ ...
Build Lead ServiceNow Integration - Remote
Atlanta, GA · On-site +1
$52 - $71.50/hr
This role will be remote, with first week onsite at the client's office. Summary: The Build Lead ... Administrator (CSA) * ServiceNow Certified Implementation Specialist (CIS) - ITSM or CMDB * 5+ ...
ServiceNow Developer (Secret)
$55.25 - $76/hr
Remote in the US Overview * Support the implementation and configuration of core ITSM capabilities ... ServiceNow Certified Systems Administrator * Active Secret Clearance or higher required Benefits ...
ServiceNow Developer (Secret)
$55.25 - $76/hr
Remote in the US Overview * Support the implementation and configuration of core ITSM capabilities ... ServiceNow Certified Systems Administrator * Active Secret Clearance or higher required Benefits ...
ServiceNow Developer/System Administrator
Springfield, MO · On-site +1
$80K/yr
Description Job Title ServiceNow Developer\System Administrator Location Remote Description The ... ITSM, HRSD, CMDB, and custom applications. • Manages user roles, access control, and security ...
ServiceNow Developer/System Administrator
Springfield, MO · On-site +1
$80K/yr
Description Job Title ServiceNow Developer\System Administrator Location Remote Description The ... ITSM, HRSD, CMDB, and custom applications. • Manages user roles, access control, and security ...
They are seeking a Cloud Operations Admin to support and administer their enterprise infrastructure ... ITIL/ITSM practices and framework preferred Preferred : • Certifications preferred: AZ-900 ...
They are seeking a Cloud Operations Admin to support and administer their enterprise infrastructure ... ITIL/ITSM practices and framework preferred Preferred : • Certifications preferred: AZ-900 ...
ServiceNow Developer
Santa Clara, CA · On-site +1
$63.25 - $86.75/hr
Santa Clara, CA(Remote) Must Have: Must be a ServiceNow Certified System Administrator CSA Must ... Must be able to configure and customize ITSM ITOM ITAM At least 6 year of app development ...
ServiceNow Developer
Santa Clara, CA · On-site +1
$63.25 - $86.75/hr
Santa Clara, CA(Remote) Must Have: Must be a ServiceNow Certified System Administrator CSA Must ... Must be able to configure and customize ITSM ITOM ITAM At least 6 year of app development ...
Senior ServiceNow Developer
$55.25 - $76/hr
Remote in the United States Clearance * Must be a U.S. citizen Overview * Configure and customize ... ITSM, HRSD, SPM, FSM, or equivalent). * Certified ServiceNow System Administrator * Proven ...
Senior ServiceNow Developer
$55.25 - $76/hr
Remote in the United States Clearance * Must be a U.S. citizen Overview * Configure and customize ... ITSM, HRSD, SPM, FSM, or equivalent). * Certified ServiceNow System Administrator * Proven ...
ServiceNow CMDB Technical Architect
Dulles, VA · Remote
$73 - $91.75/hr
Remote * Accountable for end-to-end CMDB Enterprise Architecture, design, and implementation on the ... Ensure strong alignment of CMDB with:- ITSM (Incident, Change, Problem, Request) * ITOM (Discovery)
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ServiceNow CMDB Technical Architect
Dulles, VA · Remote
$73 - $91.75/hr
Remote * Accountable for end-to-end CMDB Enterprise Architecture, design, and implementation on the ... Ensure strong alignment of CMDB with:- ITSM (Incident, Change, Problem, Request) * ITOM (Discovery)
Remote Must Have Experience * Solutioning and Design the ITAM solution using industry best ... Certified System Admin * CIS-ITSM, CIS-Discovery, CIS HAM * ITIL4 Foundations certification is ...
Remote Must Have Experience * Solutioning and Design the ITAM solution using industry best ... Certified System Admin * CIS-ITSM, CIS-Discovery, CIS HAM * ITIL4 Foundations certification is ...
Cloud Operations Admin (Remote)
Oak Brook, IL · On-site +1
The Cloud Operations Admin (COA) role is responsible for the administration and support of the ... Knowledge of ITIL/ITSM practices and framework preferred
Cloud Operations Admin (Remote)
Oak Brook, IL · On-site +1
The Cloud Operations Admin (COA) role is responsible for the administration and support of the ... Knowledge of ITIL/ITSM practices and framework preferred
Remote Position Type: Contract/Fulltime We are seeking a highly experienced ServiceNow Solution ... Oversee implementation of multiple ServiceNow modules (ITSM, ITOM, ITBM/SPM, HAM/SAM, etc.
Remote Position Type: Contract/Fulltime We are seeking a highly experienced ServiceNow Solution ... Oversee implementation of multiple ServiceNow modules (ITSM, ITOM, ITBM/SPM, HAM/SAM, etc.
Senior Business Analyst - ServiceNow
Dallas, TX · Remote
$69K - $99K/yr
Certified Systems Administrator (CSA) Experience : * Agile Development experience and training ... ITSM framework What you should expect in this role * Fully remote options from Contiguous US ...
Senior Business Analyst - ServiceNow
Dallas, TX · Remote
$69K - $99K/yr
Certified Systems Administrator (CSA) Experience : * Agile Development experience and training ... ITSM framework What you should expect in this role * Fully remote options from Contiguous US ...
Very strong on ITSM, ServiceNow, vulnerability, and APM. * ServiceNow, ITSM, IT Operations ... ServiceNow Certifications (e.g., Certified System Administrator, Certified Application Developer)
Very strong on ITSM, ServiceNow, vulnerability, and APM. * ServiceNow, ITSM, IT Operations ... ServiceNow Certifications (e.g., Certified System Administrator, Certified Application Developer)
Remote Itsm Administrator information
What is the difference between Remote Itsm Administrator vs Remote Service Desk Technician?
| Aspect | Remote Itsm Administrator | Remote Service Desk Technician |
|---|---|---|
| Certifications | ITSM certifications (e.g., HDI, ITIL) | Basic IT support certifications (e.g., CompTIA A+) |
| Work Environment | Administering ITSM tools, configuring workflows | Providing end-user support, troubleshooting issues |
| Employer & Industry | IT service providers, large enterprises | Help desks, IT support centers |
| Search & Comparison | Focus on ITSM system management | Focus on user support and issue resolution |
The Remote Itsm Administrator primarily manages ITSM tools and workflows, requiring specialized certifications, while the Remote Service Desk Technician provides direct user support, focusing on troubleshooting. Both roles are essential in IT service management but differ in responsibilities and skill sets.

Full-time
Posted 19 days ago
Job description
Location: Remote
Duration: Long Term Contract / Open for Full-time also
Visa: US Citizen / Green Card
As a ServiceNow Solution Architect, you will lead the design, architecture, and delivery of enterprise-scale ServiceNow solutions. You will work closely with business and technical stakeholders to build scalable, secure, and high-performing solutions across ITSM, ITOM, CMDB, CSDM, ITAM, and custom applications, ensuring alignment with industry best practices and organizational goals.
Must-Have Skills
- ServiceNow ITSM
- ServiceNow ITOM
- CMDB
- Service Mapping
- CSDM
- ITAM (HAM and SAM)
- App Engine for custom application and module development
Key Responsibilities-
Solution Architecture & Design
Design and lead end-to-end ServiceNow solutions across ITSM, ITOM (CMDB, Service Mapping, CSDM), ITAM (HAM/SAM), and custom applications built on App Engine.
Define scalable architecture aligned with ServiceNow best practices, performance standards, and enterprise governance models.
Strategic Planning & Stakeholder Engagement
Collaborate with business leaders, project managers, and technical teams to define architectural vision, roadmap, and implementation strategy.
Rationalize high-level and detailed requirements to ensure clarity, feasibility, and alignment with platform capabilities.
Configuration, Customization & Automation
Oversee configuration and customization including workflows, Flow Designer, forms and UI policies, notifications, reports, data imports, and integrations.
Identify and implement opportunities for process automation and optimization using advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence.
Integration & Platform Engineering
Architect and guide integrations using REST, SOAP, OAuth2, JWT, and MID Server.
Ensure seamless interoperability with enterprise platforms such as Active Directory, LDAP, SAP, AWS, Azure, and other third-party systems.
Maintain platform integrity while optimizing CMDB structure, data quality, and service models.
Leadership & Delivery Management
Provide technical leadership and mentorship to cross-functional teams including developers, administrators, and business analysts.
Guide teams using agile methodologies and manage large-scale ServiceNow implementations.
Review designs, configurations, and code to ensure quality, scalability, and upgrade safety.
Governance, Security & Compliance
Establish and enforce platform governance frameworks covering update sets, version control, deployments, security, and compliance.
Ensure proper access controls, data integrity, and configuration management across the platform.
Platform Optimization & Enhancements
Drive continuous improvement by reviewing performance, usability, cost efficiency, and technical debt.
Lead ServiceNow upgrades, patching, and enhancements with minimal operational impact while leveraging new platform features.
Documentation & Knowledge Sharing
Produce and maintain comprehensive documentation including architecture diagrams, workflows, CMDB models, integration designs, and implementation guides.
Act as a trusted advisor and ServiceNow subject matter expert for clients and internal stakeholders.
Required Qualifications
Experience 8 to 10 years of hands-on experience designing and implementing ServiceNow solutions.
Minimum 3 years in a lead, architect, or solution design role.
Technical Skills
Strong expertise in ServiceNow ITSM, ITOM (CMDB, Service Mapping, CSDM), and ITAM.
Deep understanding of the ServiceNow platform, architecture patterns, and best practices.
Proficiency in ServiceNow scripting including JavaScript, Glide API, Business Rules, Script Includes, and Client Scripts.
Extensive experience with ServiceNow update sets, deployment processes, and platform governance.
Strong ITIL knowledge with hands-on experience in Incident, Problem, Change, and Configuration Management.
Certifications (Mandatory)
Certified Implementation Specialist (CIS)
ServiceNow Certified System Administrator (CSA)
About Netorbit
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Tempe, AZ, US
Year founded
2014