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Remote Itsm Administrator Jobs (NOW HIRING)

... ITSM certification). #techjobs #clearance #veteransPage #LI-remote Minimum Requirements TCS221, T5, Band 8 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants ...

... primarily remote with periodic onsite support required in Chantilly, VA and Bluemont, VA. The ... Administrator (CSA) certification and/or additional certifications in ITSM, ITOM, SecOps, HAM, or ...

This is a remote opportunity*** Essential Duties and Responsibilities * Operate confidently within ... Experience using ServiceNow or another enterprise ITSM platform for ticketing and workflow ...

... primarily remote with periodic onsite support required in Chantilly, VA and Bluemont, VA. The ... Administrator (CSA) certification and/or additional certifications in ITSM, ITOM, SecOps, HAM, or ...

... primarily remote with periodic onsite support required in Chantilly, VA and Bluemont, VA. The ... Administrator (CSA) certification and/or additional certifications in ITSM, ITOM, SecOps, HAM, or ...

Jira Technical Architect

$67.75 - $82/hr

Remote - Need to work in PST Hrs Duration: 6 Months We are seeking a senior Jira Technical ... Knowledge of Agile delivery models and ITSM processes. * Experience mentoring administrators and ...

The ServiceNow Senior Administrator is responsible for advanced administration, configuration, and ... Configure and maintain ServiceNow modules (ITSM, ITOM, SPM, ITAM, SecOps, etc.). * Monitor ...

ServiceNow development and the Now Platform including ITSM, App Engine, Integration Hub, Mobile ... ServiceNow Certification (Certified System Administrator or Application Developer) Clearance ...

Senior Systems Administrator

VA · On-site +1

$86K - $116K/yr

... 12, 2026 City Remote Country United States Working time Full-time Description & Requirements ... Familiarity with enterprise ITSM tools (e.g., ServiceNow) for change and incident tracking ...

Senior Systems Administrator

VA · On-site +1

$86K - $116K/yr

... 12, 2026 City Remote Country United States Working time Full-time Description & Requirements ... Familiarity with enterprise ITSM tools (e.g., ServiceNow) for change and incident tracking ...

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... ITSM platforms and operational reporting - Experience working in federally regulated IT ...

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... ITSM platforms and operational reporting - Experience working in federally regulated IT ...

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Remote Itsm Administrator information

What is the difference between Remote Itsm Administrator vs Remote Service Desk Technician?

AspectRemote Itsm AdministratorRemote Service Desk Technician
CertificationsITSM certifications (e.g., HDI, ITIL)Basic IT support certifications (e.g., CompTIA A+)
Work EnvironmentAdministering ITSM tools, configuring workflowsProviding end-user support, troubleshooting issues
Employer & IndustryIT service providers, large enterprisesHelp desks, IT support centers
Search & ComparisonFocus on ITSM system managementFocus on user support and issue resolution

The Remote Itsm Administrator primarily manages ITSM tools and workflows, requiring specialized certifications, while the Remote Service Desk Technician provides direct user support, focusing on troubleshooting. Both roles are essential in IT service management but differ in responsibilities and skill sets.

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What cities are hiring for Remote Itsm Administrator jobs? Cities with the most Remote Itsm Administrator job openings:
What are the most commonly searched types of Itsm Administrator jobs? The most popular types of Itsm Administrator jobs are:
What states have the most Remote Itsm Administrator jobs? States with the most job openings for Remote Itsm Administrator jobs include:
Lead System Administrator

Lead System Administrator

Maximus

VA • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Re-posted 7 days ago


Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 294 frontline employees who took The Breakroom Quiz

254th of 451 rated business services


Job description

General information
Job Posting Title
Lead System Administrator
Date
Friday, June 12, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
The Lead System Administrator will lead the enterprise Patch and Upgrade Management function. This role owns patch strategy, prioritization, risk-based remediation, and rollback planning across on-prem, cloud, and hybrid systems, ensuring secure, timely, and compliant vulnerability remediation.
Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.
This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.
Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS221, T5, Band 8
Job-Specific Essential Duties and Responsibilities:
- Serve as Lead Sys Admin, owning strategy, execution oversight, and risk-based decisioning across on-prem, cloud, and hybrid platforms.
- Identify, analyze, test, coordinate approvals for, and apply system, software, and hardware patches and upgrades in accordance with vulnerability management timelines.
- Direct prioritization and remediation of high-risk and known-exploited vulnerabilities, ensuring accountability for timely closure.
- Establish and maintain standard configuration baselines and secure system hardening practices across enterprise platforms.
- Design, test, and oversee rollback and contingency procedures to restore systems to a known good state following failed patches or upgrades.
- Recommend and document compensating controls and mitigations when vendor fixes are unavailable or delayed.
- Ensure comprehensive patch coverage across all IT and OT environments, coordinating closely with cybersecurity, change management, and operations teams.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.
- Enterprise Patch & Upgrade Management across Windows, Linux, network devices, and cloud platforms.
- Vulnerability remediation aligned to CVE, KEV, and ISVM guidance.
- IT/OT environment support (on-prem, cloud, hybrid).
- Secure configuration baselines and system hardening.
- Change, configuration, and release management processes.
- Rollback, contingency, and recovery planning.
- Technical leadership and cross-team coordination.
- Bachelor's degree in Information Systems, Computer Science, Engineering, or related field (or equivalent experience).
- 10+ years of system administration experience, including enterprise scale patch and vulnerability management.
Preferred Skills and Qualifications:
- Experience supporting large federal enterprise environments.
- Familiarity with ServiceNow change and release workflows.
- Cloud platform experience (AWS and/or Azure).
- Strong written documentation and audit-support skills.
- Experience mentoring junior system administrators.- Security+ (or equivalent baseline certification).
- ITIL Foundation (or equivalent ITSM certification).
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS221, T5, Band 8
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
115,000.00
Maximum Salary
$
125,000.00

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