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Remote Import Export Customer Service Jobs (NOW HIRING)

FlexStaff Commercial Direct

Data Engineer III

Queens, NY · Remote

$60 - $70/hr

Integrate with APIs using Python for data import/export. * Collaborate with cross-functional teams ... service line, years of relevant experience, education, credentials, negotiated contracts, budget ...

FlexStaff

Data Engineer III

Lake Success, NY · Remote

$60 - $70/hr

Integrate with APIs using Python for data import/export. * Collaborate with cross-functional teams ... service line, years of relevant experience, education, credentials, negotiated contracts, budget ...

Raytheon

Manager, Global Trade (Remote)

Boston, MA · Remote

Work closely with internal customers to develop export and import approvals that allow for the ... DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles ...

Raytheon Technologies

Work closely with internal customers to develop export and import approvals that allow for the ... DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles ...

CYNET SYSTEMS

Infor HCM - Remote / Telecommute

Tempe, AZ · Remote

$45/hr

Troubleshoot import/export failures and transaction states. * Administer WFM and user setup. * Manage employee lifecycle from hire to terminate. * Organize structure, jobs, and positions. * Configure ...

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Remote Import Export Customer Service information

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How much do remote import export customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for remote import export customer service in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Remote Import Export Customer Service vs Remote Customs Coordinator?

AspectRemote Import Export Customer ServiceRemote Customs Coordinator
Primary RoleHandling customer inquiries, order processing, and support related to import/export shipmentsManaging customs documentation, compliance, and coordination with customs authorities
Required SkillsCustomer service, knowledge of import/export procedures, communication skillsRegulatory knowledge, documentation expertise, attention to detail
Work EnvironmentRemote, customer-facing, logistics or supply chain companiesRemote or office-based, customs and compliance departments

While both roles involve import/export processes, Remote Import Export Customer Service focuses on customer interactions and support, whereas Remote Customs Coordinator specializes in customs compliance and documentation management. Both require knowledge of import/export regulations but serve different functions within the supply chain.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually depending on industry and experience. Advanced positions requiring leadership skills, industry knowledge, and sometimes certifications typically offer higher compensation.

How much do import-export agents make?

Import-export customer service agents typically earn between $30,000 and $50,000 annually, depending on experience, location, and company size. Remote roles may offer similar pay, with some positions paying higher for specialized knowledge of international trade regulations and logistics tools.

How does a Remote Import Export Customer Service representative typically coordinate with logistics and compliance teams?

As a Remote Import Export Customer Service representative, you will regularly collaborate with logistics and compliance teams to ensure smooth, timely shipments and adherence to international trade regulations. This often involves virtual meetings, updating shared tracking systems, and promptly communicating documentation requirements or shipping updates. You'll need strong organizational skills and the ability to proactively resolve issues that may arise due to customs delays or regulatory changes. Effective communication and teamwork are essential, as your input directly impacts customer satisfaction and the overall supply chain efficiency.

How can I make 2000 a week working from home?

A Remote Import Export Customer Service role can potentially pay $2000 or more weekly if you have strong communication skills, industry knowledge, and experience handling high-volume accounts. Earning this level often requires consistent performance, possibly working full-time hours, and developing expertise in international trade processes and customer support tools. Building a reputation for reliability and efficiency can help increase earning potential in this field.

What are the key skills and qualifications needed to thrive as a Remote Import Export Customer Service representative, and why are they important?

To thrive as a Remote Import Export Customer Service representative, you need strong organizational skills, knowledge of international trade processes, and experience with order management, often supported by a background in logistics or a related field. Familiarity with shipping documentation systems, CRM software, and international regulations such as Incoterms is typically required. Excellent communication, problem-solving abilities, and cultural sensitivity are standout soft skills in this role. These skills ensure efficient coordination, compliance, and customer satisfaction in a complex, global environment.

What is a Remote Import Export Customer Service job?

A Remote Import Export Customer Service job involves assisting clients and stakeholders with international shipping, customs documentation, and logistics issues from a remote location. Professionals in this role communicate with customers, freight forwarders, and customs brokers to ensure the smooth import and export of goods. They handle inquiries, resolve problems, track shipments, and ensure compliance with international trade regulations. Strong communication, organizational skills, and knowledge of import/export processes are essential for this position.

How do I get into the import-export field?

To enter the import-export customer service field, gaining knowledge of international trade regulations, customs procedures, and logistics is essential. Relevant skills include communication, problem-solving, and familiarity with shipping software or ERP systems. Certifications such as a Customs Broker license or import/export compliance training can enhance job prospects.
More about Remote Import Export Customer Service jobs
What cities are hiring for Remote Import Export Customer Service jobs? Cities with the most Remote Import Export Customer Service job openings:
What are the most commonly searched types of Import Export Customer Service jobs? The most popular types of Import Export Customer Service jobs are:
What states have the most Remote Import Export Customer Service jobs? States with the most job openings for Remote Import Export Customer Service jobs include:
What job categories do people searching Remote Import Export Customer Service jobs look for? The top searched job categories for Remote Import Export Customer Service jobs are:
Remote Import Export Customer Service jobs near you
Infographic showing various Remote Import Export Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,732 per year, or $22 per hour.

Customer Service Team Lead - Import Support Services

ZIM

Virginia Beach, VA • On-site, Remote

$15.75 - $20.50/hr

Full-time

Posted 11 days ago

Job description

Description
Main Purpose of the Role:
The Import Support Services Coordinator is responsible for managing import documentation and release functions, as well as other back office activities that support the Import Contact Center and GSS. This includes post reconciliation activities, completion of manifest correctors, management of in-bonds, release of cargo release, demurrage invoicing and pre-abandonment communication.
Main Tasks:
Answers incoming emails from internal teams at ZIM and GSS related to import bills of lading.
Tracks and traces cargo, informing customers about critical milestones.
Coordinates solutions to intermodal and documentation issues for customers, including manifest correctors, invoicing activity and resending arrival notices.
Executes diversion requests in accordance with company policies.
Tracks and invoices import demurrage in accordance with ZIM timelines and directives.
Provides secondary support to the Import Call Center when required.
Works closely with the unclaimed freight / claims teams on issues pertaining to abandoned cargo.
Researches problems and performs root cause analysis in order to propose permanent solutions.
Takes an active role in his/her own development by integrating coaching/feedback on performance into daily routines
Any other duties as assigned.
Requirements
• High school diploma or general education degree (GED);
• One year related experience and/or training in a service related industry; or equivalent combination of education and experience.
• Excellent Soft skills
• Previous call center experience preferred.

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