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Remote Import Export Customer Service Jobs (NOW HIRING)

Implement imports/exports, publications/syndications, and user interface components (roles ... Customer Communication & Change Management Provide clear status updates, risk/issue logs, and ...

S. with periodic travel required to Lanteris facilities and customer locations. This strategic ... Experience with space insurance or launch services export control considerations * Working ...

We are seeking a highly motivated, customer-focused individual with strong communication skills, a ... needed (90% remote, with occasional in-office communication)Execute Pricebook import/export ...

Customs Entry Writer

Secaucus, NJ ยท On-site +1

$50K - $75K/yr

... import/export shipments * Prepare Delivery Orders , Customs Forms , and customer invoices * Handle ... Strong organizational skills, attention to detail, and customer service mindset Requirements

... maintaining service SLAs. * Oversee last-mile delivery strategy and the customer delivery ... S. Customs and Border Protection regulations, import/export controls, and applicable trade ...

Customs Entry Writer

Elizabeth, NJ ยท On-site +1

$50K - $75K/yr

... import/export shipments * Prepare Delivery Orders , Customs Forms , and customer invoices * Handle ... Strong organizational skills, attention to detail, and customer service mindset Requirements

Customs Entry Writer

Elizabeth, NJ ยท On-site +1

$50K - $75K/yr

... import/export shipments * Prepare Delivery Orders , Customs Forms , and customer invoices * Handle ... Strong organizational skills, attention to detail, and customer service mindset Requirements

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How much do remote import export customer service jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote import export customer service in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Remote Import Export Customer Service vs Remote Customs Coordinator?

AspectRemote Import Export Customer ServiceRemote Customs Coordinator
Primary RoleHandling customer inquiries, order processing, and support related to import/export shipmentsManaging customs documentation, compliance, and coordination with customs authorities
Required SkillsCustomer service, knowledge of import/export procedures, communication skillsRegulatory knowledge, documentation expertise, attention to detail
Work EnvironmentRemote, customer-facing, logistics or supply chain companiesRemote or office-based, customs and compliance departments

While both roles involve import/export processes, Remote Import Export Customer Service focuses on customer interactions and support, whereas Remote Customs Coordinator specializes in customs compliance and documentation management. Both require knowledge of import/export regulations but serve different functions within the supply chain.

How does a Remote Import Export Customer Service representative typically coordinate with logistics and compliance teams?

As a Remote Import Export Customer Service representative, you will regularly collaborate with logistics and compliance teams to ensure smooth, timely shipments and adherence to international trade regulations. This often involves virtual meetings, updating shared tracking systems, and promptly communicating documentation requirements or shipping updates. You'll need strong organizational skills and the ability to proactively resolve issues that may arise due to customs delays or regulatory changes. Effective communication and teamwork are essential, as your input directly impacts customer satisfaction and the overall supply chain efficiency.

What are the key skills and qualifications needed to thrive as a Remote Import Export Customer Service representative, and why are they important?

To thrive as a Remote Import Export Customer Service representative, you need strong organizational skills, knowledge of international trade processes, and experience with order management, often supported by a background in logistics or a related field. Familiarity with shipping documentation systems, CRM software, and international regulations such as Incoterms is typically required. Excellent communication, problem-solving abilities, and cultural sensitivity are standout soft skills in this role. These skills ensure efficient coordination, compliance, and customer satisfaction in a complex, global environment.

What is a Remote Import Export Customer Service job?

A Remote Import Export Customer Service job involves assisting clients and stakeholders with international shipping, customs documentation, and logistics issues from a remote location. Professionals in this role communicate with customers, freight forwarders, and customs brokers to ensure the smooth import and export of goods. They handle inquiries, resolve problems, track shipments, and ensure compliance with international trade regulations. Strong communication, organizational skills, and knowledge of import/export processes are essential for this position.
More about Remote Import Export Customer Service jobs
What cities are hiring for Remote Import Export Customer Service jobs? Cities with the most Remote Import Export Customer Service job openings:
What are the most commonly searched types of Import Export Customer Service jobs? The most popular types of Import Export Customer Service jobs are:
What states have the most Remote Import Export Customer Service jobs? States with the most job openings for Remote Import Export Customer Service jobs include:
Infographic showing various Remote Import Export Customer Service job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, 10% Part Time, and 20% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $45,732 per year, or $22 per hour.

Global Trade Leader (Remote)

Barry Wehmiller Group

Romeoville, IL โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

About Us:


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Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.


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Job Description:

We are seeking an experienced and dynamic professional to join our team as the Global Trade Leader. This functional leadership role will be responsible for developing and deploying our foreign trade strategy, ensuring compliance with international regulations, and optimizing cross-border transactions to maximize profitability and market reach. The ideal candidate will be a licensed customs broker and have a strong background in developing and implementing a centralized trade program. They will also have proven track record of implementing process improvements in a highly matrixed / decentralized environment and the ability to lead cross-functional teams.

Principal Duties and Responsibilities (Essential Functions):

  • Responsible for customs compliance and trade operations support in United States and International locations.
  • High working knowledge of international import/export operations and must be able to effectively troubleshoot any issues that may arise in international trade and transportation
  • Develop and deploy strategies and actionable plans to support compliant and efficient international movement of products and services through partnership with internal and external stakeholders.
  • Design and cultivate a global customs brokerage, forwarder, and logistic partner program with the intent to deploy and support trade operations.
  • Engage with internal stakeholders to provide process guidance in managing their compliance obligations.
  • Interface with freight forwarders, US government officials, custom brokers, internal and external customers on all matters pertaining to import and export regulations.
  • Develop Key Performance Indicators (KPI) with a goal to drive ongoing process improvement.
  • Serve as an SME in Global Trade matters for the region by using experience and knowledge of customs regulations, as well as other partner governmental agencies, to promote increased compliant market access for efficient flow of goods across borders.
  • Drive improvements on cost, lead time and process efficiency through data analytics, automated tool utilization and robust data management
  • Build communications, training plans and desk/standard operating procedures
  • Work in collaboration with leadership, product and business teams, and external partners to create and enforce regional trade compliance
  • Monitor proposed changes in import and export control law and regulations and assesses the impact of these proposed changes on the Company's business.
  • Assist with technology, product classification, including Harmonized Commodity Codes (HTS, Schedule B, ECCN) classifications specific to in country requirements.
  • Proactively identify and drive automation, accuracy, friction reduction, and process improvement initiatives
  • Develop and execute tariff mitigation strategies including duty drawback programs, tariff engineering, country of origin optimization, and free trade agreement utilization to minimize landed cost across the company's global supply chain
  • Manage trade compliance across key international trade lanes including US-China, US-Mexico (USMCA), US-India, and intra-Europe, with specific focus on supporting sourcing operations and manufacturing facilities in these regions
  • Implement and maintain a robust denied party screening and sanctions compliance program, including restricted party list screening for all transactions, end-use monitoring, and escalation protocols aligned with OFAC, BIS, and other regulatory requirements

Required Education and Experience:

  • Bachelor's degree in supply chain management, business, international trade, logistics or related field OR relevant years of experience.
  • Licensed Customs Broker
  • Five or more years of related work experience in a manufacturing company, a professional services firm or a major importer or exporter.
  • Deep technical knowledge of global customs, import and export topics, including incoterms, valuation, classification, country of origin, free-trade agreements, export controls, and sanctions
  • Proven track record of successfully developing and executing international trade strategies
  • Direct experience managing trade compliance across China, Mexico, and India trade lanes, including OFAC sanctions screening and denied party/end-use controls
  • Knowledge of current global trade developments.
  • Excellent team leader with great organizational skills and ability to cultivate strong internal and external relationships
  • Flexibility to work with colleagues around the world, foreign language capabilities a plus
  • Experience with the U.S. Customs and Border Protection, or Bureau of Industry and Security

Work Environment:

  • Office and plant / manufacturing environment. When necessary, employee must be able to correctly wear and use any Personal Protective Equipment (PPE) required at a location.

Position Type:

This is a regular, full-time position with the understanding that a regular workweek will require extended days and hours as needed to meet business needs.

Travel:

Occasional domestic and/or global travel may be required for this position.

Physical Demands:

The physical demands described here are representative of the thoseperformed in the job duties.The employeesits at a desk and uses a computer for prolonged periods of time.Performing the role frequentlyuses close vision,speech, hearing, anddexterityto operate office equipment.The employee must occasionally liftand/or move up to 15 pounds.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It's not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. This job description is subject to change at any time.

The approximate pay range for this position is$111,000- $150,000 annually. Please note that the pay range is a good-faith estimate at the time of posting and may vary based on factors such as experience, skills, and geographic location. Our complete benefits package includes: medical, dental, and vision insurance; paid time off; 401k plan with company match.

#LI-JS1


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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.


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Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.


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