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Remote Import Export Customer Service Jobs (NOW HIRING)

The Import Export Manager oversees international trade operations, including import, export, bonded ... vendors and customers. $90,000 to $120,000. DOE Equal Opportunity Employer This employer is ...

... customers. * Communicate shipping requirements and instructions to international suppliers. 2. ... Monitor service performance and resolve operational issues. * Control and optimize international ...

... customers. * Communicate shipping requirements and instructions to international suppliers. 2. ... Monitor service performance and resolve operational issues. * Control and optimize international ...

Preference is for Flex Remote worker to be within commutable distance to ATO (For onsite ... Trade Services (GTS) Classify products per the Harmonized Tariff of the United States (HTS US ...

Independently resolve problems and provide solutions with understanding of business and customer ... To our veterans and separated service members, you're at the forefront of our minds as we recruit ...

Export Customer Service/Demand Analyst Fully remote position. Candidate should be familiar and have some experience with the following topics within the ECC and GTS modules of SAP: Sales Order ...

Export Customer Service/Demand Analyst Fully remote position. Candidate should be familiar and have some experience with the following topics within the ECC and GTS modules of SAP: Sales Order ...

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Remote Import Export Customer Service information

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How much do remote import export customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote import export customer service in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Remote Import Export Customer Service vs Remote Customs Coordinator?

AspectRemote Import Export Customer ServiceRemote Customs Coordinator
Primary RoleHandling customer inquiries, order processing, and support related to import/export shipmentsManaging customs documentation, compliance, and coordination with customs authorities
Required SkillsCustomer service, knowledge of import/export procedures, communication skillsRegulatory knowledge, documentation expertise, attention to detail
Work EnvironmentRemote, customer-facing, logistics or supply chain companiesRemote or office-based, customs and compliance departments

While both roles involve import/export processes, Remote Import Export Customer Service focuses on customer interactions and support, whereas Remote Customs Coordinator specializes in customs compliance and documentation management. Both require knowledge of import/export regulations but serve different functions within the supply chain.

How does a remote import export customer service representative typically coordinate with logistics and compliance teams?

As a Remote Import Export Customer Service representative, you will regularly collaborate with logistics and compliance teams to ensure smooth, timely shipments and adherence to international trade regulations. This often involves virtual meetings, updating shared tracking systems, and promptly communicating documentation requirements or shipping updates. You'll need strong organizational skills and the ability to proactively resolve issues that may arise due to customs delays or regulatory changes. Effective communication and teamwork are essential, as your input directly impacts customer satisfaction and the overall supply chain efficiency.

What are the key skills and qualifications needed to thrive as a remote import export customer service representative?

To thrive as a Remote Import Export Customer Service representative, you need strong organizational skills, knowledge of international trade processes, and experience with order management, often supported by a background in logistics or a related field. Familiarity with shipping documentation systems, CRM software, and international regulations such as Incoterms is typically required. Excellent communication, problem-solving abilities, and cultural sensitivity are standout soft skills in this role. These skills ensure efficient coordination, compliance, and customer satisfaction in a complex, global environment.

What is a remote import export customer service representative?

A Remote Import Export Customer Service job involves assisting clients and stakeholders with international shipping, customs documentation, and logistics issues from a remote location. Professionals in this role communicate with customers, freight forwarders, and customs brokers to ensure the smooth import and export of goods. They handle inquiries, resolve problems, track shipments, and ensure compliance with international trade regulations. Strong communication, organizational skills, and knowledge of import/export processes are essential for this position.
More about Remote Import Export Customer Service jobs
What cities are hiring for Remote Import Export Customer Service jobs? Cities with the most Remote Import Export Customer Service job openings:
What are the most commonly searched types of Import Export Customer Service jobs? The most popular types of Import Export Customer Service jobs are:
What states have the most Remote Import Export Customer Service jobs? States with the most job openings for Remote Import Export Customer Service jobs include:
Infographic showing various Remote Import Export Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,732 per year, or $22 per hour.

Import/export classifications specialist

CustomsPoint Inc.

OR • Remote

$2.8K - $3.9K/mo

Part-time

Re-posted 8 days ago


Job description

Import/export Classifications Specialist

About the Job:

Customspoint, Inc. is seeking an import/export classifications specialist. This will begin as a part-time (20hrs/week) contract position with the potential to convert to full-time employment. The job is fully remote. Geographical location is not important. Preferred working hours are roughly business hours, US central time, but can but flexible.

Responsibilities:

Evaluate part descriptions(oil field equipment) and determine the corresponding harmonized tariff numbers(HTSUS) and Export Control Classification numbers(ECCN). When the part description is insufficient or unfamiliar then use AI, Internet searches, Customs CROSS, supplier contracts and/or prior classification records to acquire the necessary information. Over 90% of working time will be spent on this activity, hundreds of parts per month. You must be able to carry out these responsibilities quickly, accurately and mostly independently. You will be working under the auspices of a licensed Customs Broker, but you will still be expected to be the primary resource for classifications.

identify potential Other Government Agency(OGA/PGA) controls on imported parts (occasionally)

organize information resources (predominantly in Excel) to be more efficient and reliable.

coordinate with software engineers to advise about software features to support and automate various import/export control processes.

Qualifications (Required):

Minimum two years experience with both HTS tariff classification and ECCN determinations for a diverse range of goods - with heavy emphasis on machinery/industrial parts, motors, engines, fasteners, pipe fitting, valves, pumps, bearings, seals, tools, lighting, cables, electrical equipment, chemicals and more. You should have experience with batch classifying parts, preferably thousands during your career.

strong familiarity with both the HTSUS and the Commerce Control List of the US Export Administration Regulations.

Strong understanding of the HTSUS General Rules of Interpretation (GRIs)

Personal qualities: Independent, self-directed, reliable and enjoy learning

Good computer skills, especially with MS Excel.

Good communication skills.

Qualifications (Desirable or a significant “plus”)

Customs Broker license

other import/export training and certifications

Experience with oil field equipment and operations

Good familiarity with the US import and export regulations - CFR 19 and CFR 15