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Remote Import Export Customer Service Jobs (NOW HIRING)

Meyer

Import Export Manager

The Import Export Manager oversees international trade operations, including import, export, bonded ... vendors and customers. $90,000 to $120,000. DOE Equal Opportunity Employer This employer is ...

BAE Systems

Import Export Anst Prin

Mclean, VA · On-site +1

Coordinate Exports and Imports in accordance with BAE Systems policy and U.S. Government export ... customer support services. Improving the future and protecting lives is an ambitious mission, but ...

Orbotech

Senior Import/Export Specialist

Design, document, and continuously improve import/export processes, controls, SOPs, and governance ... Partner closely with customs brokers, freight forwarders, and external service providers to ensure ...

KLA Corporation

Senior Import/Export Specialist

Design, document, and continuously improve import/export processes, controls, SOPs, and governance ... Partner closely with customs brokers, freight forwarders, and external service providers to ensure ...

Kla

Senior Import/Export Specialist

Design, document, and continuously improve import/export processes, controls, SOPs, and governance ... Partner closely with customs brokers, freight forwarders, and external service providers to ensure ...

Orbotech

Senior Import/Export Specialist

Concord, NC · On-site +1

Partner closely with customs brokers, freight forwarders, and external service providers to ensure ... monitoring for export controls and import compliance. * Sophisticated Power BI dashboard ...

Kla

Senior Import/Export Specialist

Concord, NC · On-site +1

Partner closely with customs brokers, freight forwarders, and external service providers to ensure ... monitoring for export controls and import compliance. * Sophisticated Power BI dashboard ...

Lineage Logistics Holding, LLC

$19.75 - $26.50/hr

Join Lineage as a Senior Import/Export Coordinator and be at the heart of our mission to deliver ... Take ownership of customer service and performance metrics What You Bring: * 5+ years in the export ...

Nestle

Senior Import/Export Specialist

Bridgewater, NJ · On-site +1

$75K - $85K/yr

Independently resolve problems and provide solutions with understanding of business and customer ... To our veterans and separated service members, you're at the forefront of our minds as we recruit ...

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How much do remote import export customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote import export customer service in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is a remote import export customer service representative?

A Remote Import Export Customer Service job involves assisting clients and stakeholders with international shipping, customs documentation, and logistics issues from a remote location. Professionals in this role communicate with customers, freight forwarders, and customs brokers to ensure the smooth import and export of goods. They handle inquiries, resolve problems, track shipments, and ensure compliance with international trade regulations. Strong communication, organizational skills, and knowledge of import/export processes are essential for this position.

How does a remote import export customer service representative typically coordinate with logistics and compliance teams?

As a Remote Import Export Customer Service representative, you will regularly collaborate with logistics and compliance teams to ensure smooth, timely shipments and adherence to international trade regulations. This often involves virtual meetings, updating shared tracking systems, and promptly communicating documentation requirements or shipping updates. You'll need strong organizational skills and the ability to proactively resolve issues that may arise due to customs delays or regulatory changes. Effective communication and teamwork are essential, as your input directly impacts customer satisfaction and the overall supply chain efficiency.

What are the key skills and qualifications needed to thrive as a remote import export customer service representative?

To thrive as a Remote Import Export Customer Service representative, you need strong organizational skills, knowledge of international trade processes, and experience with order management, often supported by a background in logistics or a related field. Familiarity with shipping documentation systems, CRM software, and international regulations such as Incoterms is typically required. Excellent communication, problem-solving abilities, and cultural sensitivity are standout soft skills in this role. These skills ensure efficient coordination, compliance, and customer satisfaction in a complex, global environment.

What is the difference between Remote Import Export Customer Service vs Remote Customs Coordinator?

AspectRemote Import Export Customer ServiceRemote Customs Coordinator
Primary RoleHandling customer inquiries, order processing, and support related to import/export shipmentsManaging customs documentation, compliance, and coordination with customs authorities
Required SkillsCustomer service, knowledge of import/export procedures, communication skillsRegulatory knowledge, documentation expertise, attention to detail
Work EnvironmentRemote, customer-facing, logistics or supply chain companiesRemote or office-based, customs and compliance departments

While both roles involve import/export processes, Remote Import Export Customer Service focuses on customer interactions and support, whereas Remote Customs Coordinator specializes in customs compliance and documentation management. Both require knowledge of import/export regulations but serve different functions within the supply chain.

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Remote Import Export Customer Service jobs near you
Infographic showing various Remote Import Export Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,732 per year, or $22 per hour.

Import Export Anst Prin

Sterling Heights, MI • On-site, Remote

BAE Systems
National Security and International Affairs • 10K+ employees

8.4

Company rating: 8.4 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense

People enjoy working here

Good employer

Recommended by students

Learn more about BAE Systemsexternal

Other

Posted 22 days ago

Job description


This position assists the BAE Systems Land & Armaments L.P. Combat Missions Systems (CMS) Global Trade department in preparing export license applications and agreements, monitors the export and import of technical data, hardware, and services, and all other related activities to achieve business objectives while maintaining strict compliance with applicable U.S. government laws and regulations
Primary Duties:
  • Prepares, submits, and manages import/export authorizations (i.e. Technical Assistance Agreements (TAA), Manufacturing License Agreements (MLA), ATF permits, Department of State/Commerce Licenses, etc.) required to achieve business objectives utilizing the OCR/EASE Export Management System. This will include collaborating with internal customers (i.e. program personnel, business development, engineering) to gather detailed information to support the authorization. Meeting program objectives and schedules by processing applications in a timely manner and managing the authorization over it's lifespan is critical.
  • If approved by BAE Systems, will function as a designated "Empowered Official" per the International Traffic in Arms Regulations (ITAR), to provide required certifications to the U.S. State Department Directorate of Defense Trade Controls (DDTC).
  • Comprehends and applies U.S. Import/Export Regulations (International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), BATFE regulations), and company import/export policies and procedures. Assists company personnel on import/export-related questions. Maintains and increases knowledge by attending relevant seminars and training, and through self-study.
  • Helps internal customers across all functions with the review/approval of international travel requests, international visit requests, international purchase orders, document reviews, and international shipments.
  • Provides import/export training to new staff, current staff and special programs.
  • Reports potential export/import violations to the Empowered Official Manager or Director, CMS Global Trade. Supports the investigation of potential violations and assists in the preparation of voluntary disclosures to the U.S. Government.
  • Supports the ATF Compliance Program as needed and oversees the ATF inventory of the Sterling Heights, MI site; conducting periodic on-site inventory assessments to ensure accuracy of the Acquisition & Disposition (A&D) records.
  • Assists, prepares for, and participates in company, internal, external and government audits.
  • Coordinates with internal customers to vet pending imports and notifies the Import Team to ensure timely and compliant import transactions.
  • Maintains a safe work environment and ensures compliance with safety objectives and company policies.
  • Shares accountability of self-development with immediate supervisor.
  • Performs other duties and responsibilities as required.

Required Skills and Education
  • Bachelor's degree in a relevant discipline and 6 years of experience or an equivalent combination of education and experience.
  • Experience writing Technical Assistance Agreements (TAA)
  • Excellent computer skills including all Microsoft office applications.
  • Strong planning, time management, and organizational skills with demonstrated experience managing multiple deadlines supporting regulatory requirements and business objectives.
  • Sound oral and written communication experience, strong relationship-building skills, analytical thinking and ability.
  • Aptitude to work as part of a team.
  • Knowledge of how to work independently and to operate effectively without direct supervision.
  • Takes ownership and accountability for decisions.
  • Attention to detail is a must.
  • Experience interpreting and applying the ITAR, EAR, BATFE and other laws and regulations governing international trade.

About BAE Systems Platforms & Services Posting
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
The Platforms & Services (P&S) sector under BAE Systems, Inc does the big stuff: the armored combat vehicles, naval guns, missile launchers, and ship repair...just to name a few. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too.
Preferred Skills and Education
experience with OCR/EASE Export Management System
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About BAE Systems

Sourced by ZipRecruiter

At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.

Industry

National security and international affairs and it services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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