Remote Import Export Customer Service Jobs in Arizona

Date Posted:

2026-08-12

Country:

United States of America

Location:

US-AZ-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

What You Will Do:

• Ensuring accurate and complete requirements for materials and services are communicated to suppliers.
• Understand and execute all Export/Import Requirements including supporting telecons, face to face meetings, and all Export/Import documentation and reporting
• Analyze supplier quotes/ proposals and perform complex Cost & Price Analysis
• Negotiate reasonable prices based on price and cost analysis as well as terms and conditions negotiations
• Place Letter subcontracts, Purchase Orders, and facilitate Change Management on contracts including documentation in EPAD system
• Managing and reporting on supplier performance in the areas of cost, quality and schedule performance as well as material sales reporting
• Prepare and issue requests for proposals based on required technical, quality, delivery, and Federal Acquisition Regulation (FAR) requirement
• Manages all metrics related to the desk
• Contributes to improvement to processes, systems or products
• Manage a high-volume desk in a fast paced environment while consistently meeting accuracy and performance metrics
• Perform price/cost analysis techniques and place Firm Fixed Price, Letter Subcontracts and cost type POs in accordance with FAR/DFARS
• Proactively manage suppliers to ensure on time delivery by obtaining accurate status, implement proper oversight and recovery efforts
• Present Root Cause and Corrective Actions to leadership team based on metrics performance and supplier issues
• Develop negotiation strategies and lead formal negotiations (Price, Delivery, scope, Terms & Conditions)Work closely with the Program and other functional groups (Operations, Quality, Engineering, Program Management, etc) to achieve objectives
• Travel up to 25% may be required 

Qualifications You Must Have:

• Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience
• Previous procurement experience
• The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance 

Qualifications We Prefer:

• Experience working in Cross-Functional Team (CFT), Integrated Product Team (IPT) and/or project or program management 
• Master’s degree in supply chain, business, engineering or related field
• Demonstrated knowledge / compliance with Federal Acquisition Regulations (FAR/DFARS) or within other heavily regulated industries such as pharmaceutical, medical, aviation or automotive.
• Experience in written contractual authorization/vehicles (Cost Plus, Firm Fixed Price etc.)
• Analyzing Cost/Pricing Data to determine proposal compliance (FAR 15.4) and/or experience executing a competitive procurement including development of evaluation criteria
• Understanding technical requirements of procured hardware and services including Statement of Work (SOW) review
• Familiarity with the International Traffic in Arms Regulations (ITAR)Knowledge of import/ export compliance requirements for international business partners
• Experience procuring complex assemblies for military applications
• Experience in negotiating terms and conditions
• Easily adapts between strategic and tactical tasks
• Ability to influence team decisions and outcomes
• Experience in working with development type of procurement
• SAP based environment experience
• Experience implementing/executing supplier recovery efforts

What We Offer:

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

• Remote: This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed. The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories).

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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