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Remote Hotel Telephone Operator Jobs (NOW HIRING)

Maximus

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

Maximus

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...

AltoVita

Booking Agent / Reservations Manager, US [Remote]

$16.50 - $20.50/hr

Maintain the positive engagement with hospitality partners (hotels, serviced apartments & hotels ... Proactively contribute to the community, building of hospitality operators & supply technology ...

Terrestris LLC

Remote Help Desk Specialist

In addition to responding to customers via the telephone and other services, contractors will help ... Participate in remote chat service delivery regarding equipment configuration, operating systems ...

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How much do remote hotel telephone operator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote hotel telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

What is a remote hotel telephone operator?

Remote hotel telephone operators are professionals who manage incoming and outgoing calls for hotels while working from a location outside the hotel premises. They handle guest inquiries, reservations, wake-up calls, and direct calls to appropriate hotel departments. By working remotely, they help hotels provide 24/7 communication support without needing on-site staff. This role requires excellent communication skills, familiarity with hotel operations, and the ability to use phone and computer systems efficiently.

What are some common challenges faced by remote hotel telephone operators, and how can they be managed?

Remote hotel telephone operators often face challenges such as managing high call volumes, handling guest concerns without being physically present, and coordinating with on-site staff effectively. To overcome these, operators rely on strong communication skills, clear documentation, and familiarity with the hotel’s procedures and reservation systems. Utilizing collaboration tools and maintaining regular check-ins with the front desk team can help ensure smooth operations and timely resolution of guest requests.

What are the key skills and qualifications needed to thrive as a remote hotel telephone operator?

To thrive as a Remote Hotel Telephone Operator, you need strong verbal communication skills, attention to detail, and familiarity with hospitality industry protocols, often supported by a high school diploma or equivalent. Comfort with hotel reservation systems, multi-line phone systems, and customer relationship management (CRM) software is typically required. A courteous demeanor, problem-solving abilities, and patience are important soft skills for handling diverse guest inquiries and resolving issues efficiently. These skills ensure excellent guest service, accurate information handling, and smooth hotel operations, even when working remotely.
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Remote Hotel Telephone Operator jobs near you
Infographic showing various Remote Hotel Telephone Operator job openings in the United States as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Administrative Assistant-remote/home based

Arsenault Inc

Houston, TX • Remote

$17.25 - $23.25/hr

Full-time

Medical, Retirement

Re-posted 5 days ago

Job description

*The hours for this role are 10am-7pm EST with one hour for lunch and additional breaks. Experience in an administrative support role and MS Word skills will be required for this opportunity.

10-year, Established Technology consulting company is hiring a highly organized and motivated Administrative Assistant.

**Please note, this is a full-time, remote/home based position. The base salary range is 50-55k plus a 3-5k (or higher) potential bonus plus health benefits/401k. Candidates must be located in either the Eastern or Central time zones.

This is a key role in supporting the team on key tasks for business success and doing so with great attention to detail, accuracy and timeliness.

Use of applications/database/systems including Microsoft Office.

Following Standard Operating Procedures, and documenting standard operating procedures as needed.

Participating in team zoom/conference calls

Assisting the National Operations Manager as needed with:

o Entering data and pulling reports

o Proofreading/updating candidate resumes and preparing them for submission (strong MS Word is a must)

o Proofreading job specs and writing brief job descriptions

o Sending job specs to candidates

o Performing personal assistant tasks, such as booking travel (airfare, hotel, car rental)

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