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Remote Tech Triage Jobs (NOW HIRING)

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Telephone triage nurses

Telephone Triage Nurses Remote Nurse - High Volume Claims Call Specialist Location: Remote (Work ... We are seeking a tech-savvy, highly communicative Nurse to join our team as a Claims Call ...

Sensorum Health

Patient Monitoring and Triage Nurse

Sensorum Health Patient Monitoring and Triage Nurse ABOUT SENSORUM HEALTH Sensorum Health (sensorum ... * Tech-savvy and comfortable working with remote patient monitoring dashboards. * Passion for ...

Diana Health

Remote Triage Nurse (Full-Time)

Remote Triage Nurse (Full-Time) Remote Diana Health is a network of modern women's health practices ... We do that by combining a tech-enabled, wellness-focused care program that women love with a ...

Teleperformance

Remote -Technology Tech & Sales Support

$38K - $48K/yr

Overview As a Technology Technical Support Specialist, you will serve as a primary point of contact ... triage, and additional required resolution techniques. * Deliver in scope support for internet ...

kgs

Triage & Assessment Analyst (REMOTE)

Chantilly, VA · Remote

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Triage & Assessment ... The position is remote. We offer competitive compensation and an extraordinary benefits package ...

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Remote Tech Triage information

What is a remote tech triage?

A Remote Tech Triage job involves assessing and diagnosing technical issues remotely before escalating them to the appropriate support team. Professionals in this role troubleshoot user-reported problems, gather relevant information, and provide initial solutions when possible. They act as the first line of support, ensuring that technical issues are categorized and prioritized efficiently. Strong communication, problem-solving skills, and technical knowledge are key to success in this role.

What does a remote tech triage do?

A typical day for a Remote Tech Triage professional involves monitoring and responding to incoming technical support requests through email, chat, or ticketing systems. You'll diagnose issues, provide step-by-step troubleshooting, escalate complex problems to appropriate specialists, and document solutions for future reference. Collaboration with other IT team members is frequent to ensure effective problem resolution and continuous improvement of support processes. This role is fast-paced and dynamic, offering a variety of challenges each day and the opportunity to learn hands-on about new technologies.

What skills and qualifications are needed for remote tech triage?

To excel as a Remote Tech Triage specialist, you need a solid understanding of IT troubleshooting, help desk protocols, and diagnostic methodologies, often backed by experience or certifications such as CompTIA A+, ITIL, or similar. Familiarity with ticketing systems like Zendesk or ServiceNow, remote support tools (e.g., TeamViewer, LogMeIn), and knowledge base platforms is typically required. Strong analytical thinking, clear communication skills, and the ability to remain calm under pressure are crucial soft skills. These qualities are vital to efficiently assess technical issues, provide swift resolutions, and deliver a positive support experience for users in a remote environment.

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Remote Tech Triage jobs near you
Infographic showing various Remote Tech Triage job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Telephonic Triage Nurse - Remote

Remote

MedCall Healthcare Advisors, LLC
Health Care and Social Assistance • 11 - 50 employees
Learn more about MedCall Healthcare Advisors, LLCexternal

$35 - $38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Type
Full-time, Part-time
Description
We are looking for registered nurses to triage patients who have experienced a workplace injury, because accidents happen. Our goal is to help people get the care they need without the additional stress of knowing when, where, and how. Our nurses find engagement in delivering patient care in a reimagined and innovative way using technology.
What you will experience, being a part of a 'Remote First' company:
  • Work / Life Balance - say goodbye to traffic jams and hello to more time to enjoy life.
  • Self-care - No more physically demanding long hours or exposure to high-risk infectious diseases.
  • Mental care - Workloads focus on ONE patient at a time: deep breath.

About the Role
Our medical triage team is hiring for Telephonic Triage Nurses. We are looking for individuals who can adequately triage by asking probing questions, capturing details of the incident, all while using our proprietary algorithms and your clinical expertise to provide guidance.
Job Type
  • Job Types Offered:
  • Full-Time / 40 Hours per week

Location
  • Remote

Schedule
  • Full-Time is as follows (fixed):
  • Days: Saturday-Tuesday
  • Shift / Hours: 7pm-5:30am (Arizona Time)

What You'll Do
  • Triage patients virtually by using phone and/or one-way video technology.
  • Creates a positive patient experience by demonstrating highly effective communication skills.
  • Ability to navigate stressful conversations with empathy and professionalism.
  • Accurately documents symptoms/complaints, nursing assessment, advice provided, and patient/caller response.
  • Consistently meets productivity, schedule adherence, and quality standards.

What We Offer You (Full-Time)
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • 10 Paid Holidays
  • 401k
  • Basic Life & AD&D, Short-Term and Long-Term Disability Benefits paid for by the company
  • Shift differentials for overnight and weekend hours
  • Company reimbursement for licensure costs outside of the home state

Company Nurse powered by Lintelio (CNpbL), we are a growing company, but you will find we still have a small-business feel. Our culture is fun, positive, and collaborative. As a team, we embrace the following core values:
  • Do the right thing
  • Go the extra two miles
  • Driven to find solutions
  • Compassion for everyone
  • Work together to work it out

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Requirements
What We Look For
  • 3 years' experience with direct patient care in Ambulatory and/or Inpatient settings
  • Ability to work remotely by having a private designated workspace to ensure patient confidentiality and secure high-speed internet connectivity.
  • Confidence in navigating various software systems/programs with ease.

Nice to Have
  • Bilingual in English and Spanish - Speaking, reading, and writing
  • Experience in using electronic triage software and computerized medical protocols

License(s) / Certification(s) / Employment
  • [Required] Must be able to obtain a multi-state compact license and/or any required out-of-state license(s) within 6 months from the date of hire.
  • [Required] Active RN (Registered Nurse) license.
  • [Required] Successful completion of a Background Check and a Drug Screen if an offer is extended.

Salary Description
$35.00 - $38.00 per hour

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