ZipRecruiter

Log In

2

Remote Healthcare Customer Service Work From Home Jobs

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ... Experience in healthcare or related industry experience * Medical/Dental terminology knowledge ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ... Experience in healthcare or related industry experience * Medical/Dental terminology knowledge ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ... Experience in healthcare or related industry experience * Medical/Dental terminology knowledge ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ... Experience in healthcare or related industry experience * Medical/Dental terminology knowledge ...

next page

Showing results 1-20

All JobsHealthcare Customer Service JobsRemote Healthcare Customer Service Work From Home Jobs

Remote Healthcare Customer Service Work From Home information

See salary details

$9

$18

$26

How much do remote healthcare customer service work from home jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote healthcare customer service work from home in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs in healthcare allow you to work from home?

Remote healthcare jobs that allow work from home include roles such as healthcare customer service representatives, medical billing and coding specialists, telehealth nurses, and medical administrative assistants. These positions typically require strong communication skills, familiarity with electronic health records, and sometimes relevant certifications or training. They often involve handling patient inquiries, scheduling, billing, or providing virtual care support.
More about Remote Healthcare Customer Service Work From Home jobs
What cities are hiring for Remote Healthcare Customer Service Work From Home jobs? Cities with the most Remote Healthcare Customer Service Work From Home job openings:
What states have the most Remote Healthcare Customer Service Work From Home jobs? States with the most job openings for Remote Healthcare Customer Service Work From Home jobs include:
What job categories do people searching Remote Healthcare Customer Service Work From Home jobs look for? The top searched job categories for Remote Healthcare Customer Service Work From Home jobs are:
Remote Healthcare Customer Service Work From Home jobs near you
Infographic showing various Remote Healthcare Customer Service Work From Home job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Re-posted 23 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)