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Remote Healthcare Customer Service Work From Home Jobs

Sagility

$15/hr

Work from Home: Customer Service Representative (Healthcare) Elevate Your Career with Sagility ... R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer ...

Sagility LLC

$15/hr

Work from Home: Customer Service Representative (Healthcare) Elevate Your Career with Sagility ... R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

RemX

Remote, Call Center Customer Service

Phoenix, AZ · On-site +1

$16/hr

Remote Healthcare Customer Support Representative Join a Leading Pharmaceutical Organization from ... Must be flexible to work any assigned 8-hour shift within operating hours Location: 100% Remote ...

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How much do remote healthcare customer service work from home jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote healthcare customer service work from home in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs in healthcare allow you to work from home?

Remote healthcare jobs that allow work from home include roles such as healthcare customer service representatives, medical billing and coding specialists, telehealth nurses, and medical administrative assistants. These positions typically require strong communication skills, familiarity with electronic health records, and sometimes relevant certifications or training. They often involve handling patient inquiries, scheduling, billing, or providing virtual care support.
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What cities are hiring for Remote Healthcare Customer Service Work From Home jobs? Cities with the most Remote Healthcare Customer Service Work From Home job openings:
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Remote Healthcare Customer Service Work From Home jobs near you
Infographic showing various Remote Healthcare Customer Service Work From Home job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

WFH Healthcare Customer Service (Insurance Knowledge a Plus)

Hollis Cobb Associates

Duluth, GA • Remote

$14.75 - $20/hr

Full-time

Re-posted 6 days ago

Job description

Position Summary:

As a Healthcare Customer Service and Collections Representative in our call center, responsibilities include but aren't limited to, answering a high volume of inbound calls, researching and responding to billing questions and inquiries, negotiating payments on patient account balances, and communicating hospital financial policies to patients while providing high level customer service.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintain a high level of Customer Service and professionalism, while researching and responding to billing questions and inquiries
  • Maintain a high volume of inbound calls
  • Negotiating payments on patient account balances, and communicating hospital financial policies to patients and identifies patients who need financial assistances
  • May work accounts assigned to Hollis Cobb in EHR work queues
  • Adhere to the production standards set for the department and client
  • Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
  • Other duties as assigned by manager

    Required Previous Experience:

    • Working in a healthcare call center and/or hospital environment
    • Thorough understanding of health insurance

     KNOWLEDGE, SKILLS & ABILITIES:

    • Proven interpersonal skills that include empathy, patience, kindness, and respect when interacting with patients
    • Self-motivated; critical thinker
    • Strong organizational, written and communication skills
    • Ability to work from home, while always maintaining a professional atmosphere
    • Must be able to read and interpret an EOB
    • Working knowledge of HIPAA
    • Knowledge of Medicare, Medicaid
    • Knowledge of other contract payers (HMO, PPO)
    • Advanced computer and typing skills using Microsoft Word, Excel
    • Communication that demonstrates the ability to deliver a concise message with clear receptivity
    • Sensitivity to our client’s needs and matching our performance to deliver results

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION & EXPERIENCE

    • High school diploma or equivalent - required
    • 2+ years of healthcare customer service, healthcare collections, billing and healthcare insurance experience – required
    • Epic – required
    • CPAR, CHAA, and CFC Certifications - preferred

    PHYSICAL SKILLS AND ABILITIES

    While performing the duties of this job, the employee is occasionally required to stand or walk and lift and/or move up to 25 pounds. Also, may be required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, or crouch or crawl; see, talk and hear.

    WORK ENVIORNMENT 

    Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Incumbent/employee works in a temperature-controlled office environment or a Work from Home office environment.  Incumbent/employee must be able to work on a computer for the scheduled shift; answers and makes telephone calls using a standard or computer soft telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously.  All incumbents/employees are provided a Webcam and are required to be on camera 100% of the time during the scheduled shift.

    Illinois, Maryland, Massachusetts and New Jersey residents click below for compensation and benefits

    https://www.holliscobb.com/state-specific-benefits/

    Apply