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WHISKERS WORLDWIDE LLC

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Work from Home Veterinary Technician

Skokie, IL · Remote

$17/hr

... whiskerDocs currently supports over 6 million pets across the US and Canada. We are currently seeking credentialed technicians with Daytime, evening, and/or overnight availability , with an ...

WHISKERS WORLDWIDE LLC

Be Seen First

Work from Home Veterinary Technician

Skokie, IL · Remote

$17/hr

... whiskerDocs currently supports over 6 million pets across the US and Canada. We are currently seeking credentialed technicians with Daytime, evening, and/or overnight availability , with an ...

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Whiskerdocs information

What is the difference between Whiskerdocs vs Veterinary Technician?

AspectWhiskerdocsVeterinary Technician
CredentialsTypically requires certification or licensing specific to telehealth or pet health consultingRequires veterinary technician certification (CVT, LVT, or RVT)
Work EnvironmentPrimarily remote, telehealth platform-basedClinic, hospital, or animal care facility
Industry UsageUsed in pet telehealth, online consultations, and remote pet health servicesUsed in veterinary clinics, hospitals, and animal care centers
Common Search/ComparisonOften compared for pet health advice rolesCompared for clinical veterinary support roles

Whiskerdocs and Veterinary Technicians both work in pet health, but Whiskerdocs primarily offers remote telehealth services, while Veterinary Technicians work directly in clinical settings. The roles differ mainly in work environment and required credentials, with Whiskerdocs focusing on online consultations and Veterinary Technicians providing hands-on animal care.

What are the key skills and qualifications needed to thrive as a WhiskerDocs Veterinary Telehealth Specialist, and why are they important?

To thrive as a WhiskerDocs Veterinary Telehealth Specialist, you need a veterinary technician or DVM degree, strong clinical knowledge, and licensure or certification as required. Familiarity with telemedicine platforms, chat and call center systems, and digital medical records is essential. Exceptional communication, empathy, and problem-solving skills enable effective remote support for pet owners. These skills are crucial to providing accurate advice, ensuring client trust, and maintaining high-quality virtual veterinary care.

What are WhiskerDocs and what do they do?

WhiskerDocs is a service that provides 24/7 access to veterinary experts for pet owners. Through phone, chat, or email, pet parents can get advice about their pets’ health, behavior, nutrition, and general well-being. The team consists of licensed veterinarians and credentialed veterinary technicians who help assess concerns and guide pet owners in making informed decisions. WhiskerDocs does not replace in-person veterinary care but serves as a resource for quick advice, triage, and general pet care support.

What is the typical work environment like for a veterinary telehealth professional at whiskerDocs?

Veterinary telehealth professionals at whiskerDocs typically work remotely, providing pet owners with virtual guidance and support. The role often involves communicating via phone, chat, or video platforms, and requires strong multitasking and customer service skills. Team members collaborate closely with other veterinary professionals and support staff to ensure accurate, timely advice. While the schedule can vary, flexibility is valued, and ongoing training is provided to keep up with best practices in veterinary telemedicine.
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Work from Home Veterinary Technician

Work from Home Veterinary Technician

WHISKERS WORLDWIDE LLC

Skokie, IL • Remote

$17/hr

Part-time

Posted 16 days ago

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Job description

Be part of a forward-thinking, ground-breaking, and innovative team in the pet care industry, and enjoy the convenience of working from home! We're a 24/7 Pet Help Line, providing phone, chat, video, and email support to pet parents around the country through education and "decision support". Our primary job is to educate pet parents to assist them in making more educated, timely, and appropriate decisions for their beloved furry family members' care.


The first of its kind in the United States, our Pet Help Line has been launched by the same experienced team that created a national 24-hour a day Nurse Line serving over 7 million participants in three countries. whiskerDocs currently supports over 6 million pets across the US and Canada.

We are currently seeking credentialed technicians with Daytime, evening, and/or overnight availability, with an expectation to work 3-4 shifts per week minimum. Shift duration is generally restricted to no more than 6 hours per day to help support work-life balance.

Our team of Veterinary Telehealth Experts will:

  • Communicate with concerned pet parents 24/7 via phone, e-mail, and live chat, guiding them towards the most appropriate care for their cherished pets.
  • Help to build processes and procedures that will become the gold standard for the new industry that is emerging for veterinary support to consumers.

Job requirements include:

  • You must be a credentialed technician in any US state with at least two year’s experience in a small animal practice (cats and dogs)
  • Access to a computer with high-speed internet (usually only cable or broadband will be sufficiently reliable) and the ability to learn our computer software program to keep written records.
  • Quiet home office space and/or ability to utilize a green screen for video telehealth visits.
  • Great customer service skills and the ability to communicate well with clients.
  • The willingness to continue learning.
  • The desire to be part of an innovative, forward-thinking team.
  • A relatively flexible schedule and willingness to work as a team.

There’s more to this than meets the eye. The potential for growth is enormous in this emerging industry. Don’t miss out on this opportunity to become part of the first, and largest, pet telehealth company in the US with unlimited potential for career growth!

Company Description

whiskerDocs, the leader in virtual triage service for pets, has been trailblazing telehealth with innovative technology-driven, on-demand solutions since 2013. Serving pet parents in the U.S. and Canada, whiskerDocs provides multi-channel access for nearly 6 million pets via client partnerships and direct-to-consumer relationships. The whiskerDocs team of veterinary telehealth specialists is composed of licensed veterinarians and credentialed veterinary technicians who deliver veterinary expertise via protocol-driven patented processes and proprietary multi-modal cutting-edge technology, providing a seamless experience for the pet parent 24 hours a day.