ZipRecruiter

Log In

2

Remote Tech Triage Jobs (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsRemote Tech Triage Jobs

Remote Tech Triage information

What is a Remote Tech Triage job?

A Remote Tech Triage job involves assessing and diagnosing technical issues remotely before escalating them to the appropriate support team. Professionals in this role troubleshoot user-reported problems, gather relevant information, and provide initial solutions when possible. They act as the first line of support, ensuring that technical issues are categorized and prioritized efficiently. Strong communication, problem-solving skills, and technical knowledge are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Tech Triage position, and why are they important?

To excel as a Remote Tech Triage specialist, you need a solid understanding of IT troubleshooting, help desk protocols, and diagnostic methodologies, often backed by experience or certifications such as CompTIA A+, ITIL, or similar. Familiarity with ticketing systems like Zendesk or ServiceNow, remote support tools (e.g., TeamViewer, LogMeIn), and knowledge base platforms is typically required. Strong analytical thinking, clear communication skills, and the ability to remain calm under pressure are crucial soft skills. These qualities are vital to efficiently assess technical issues, provide swift resolutions, and deliver a positive support experience for users in a remote environment.

What does a typical day look like for someone in Remote Tech Triage?

A typical day for a Remote Tech Triage professional involves monitoring and responding to incoming technical support requests through email, chat, or ticketing systems. You'll diagnose issues, provide step-by-step troubleshooting, escalate complex problems to appropriate specialists, and document solutions for future reference. Collaboration with other IT team members is frequent to ensure effective problem resolution and continuous improvement of support processes. This role is fast-paced and dynamic, offering a variety of challenges each day and the opportunity to learn hands-on about new technologies.
More about Remote Tech Triage jobs
What cities are hiring for Remote Tech Triage jobs? Cities with the most Remote Tech Triage job openings:
What states have the most Remote Tech Triage jobs? States with the most job openings for Remote Tech Triage jobs include:
What job categories do people searching Remote Tech Triage jobs look for? The top searched job categories for Remote Tech Triage jobs are:
Remote Tech Triage jobs near you
Infographic showing various Remote Tech Triage job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 2% As Needed, 69% Full Time, 9% Part Time, 2% Temporary, and 16% Contract. Highlights an 95% Physical, and 5% Remote job distribution.
RN Telephone Triage (Work from Home)

RN Telephone Triage (Work from Home)

AccessNurse

Pocatello, ID • On-site, Remote

Full-time

PTO

Posted 21 days ago

Job description

Requirements
Qualifications / Experience
  • Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer
  • 2+ years of RN experience
  • Proficiency using computers and type a minimum of 25 wpm
  • Excellent listening and comprehension skills to determine key information by patient

Remote Workstation / HIPAA Requirements
  • Must have a high-speed internet connection
  • Workstation must be in a room where door can be locked
  • Desk should be large enough to hold 2 monitors, computer, accessories + hands-free headset
  • Ability to handle confidential information; HIPAA compliance is mandatory

Remote Training Schedule
Format: Virtual (Zoom)
Duration: 4 weeks
Attendance: 100% attendance required
  • Week 1: July 13th - July 17th M-F 9:00 am-5:00 pm EST
  • Week 2: July 20th - July 24th M-F 9:00 am-5:00 pm EST
  • Week 3: July 27th - July 31st M-F 2:00 pm-10:00 pm EST
  • Week 4: Shift days/times with a preceptor will be discussed with education manager

External Job Description and Responsibilities
Evenings, Weekend Only, Full-time & Part-time opportunities available (20hrs +)
Hiring for evenings and weekends (*weekends and holidays are required) Incentives for Bilingual Spanish Telephone Triage RNs!
Are you looking for an exciting way to utilize your nursing skills and expertise to deliver quality nursing care in a remote setting? AccessNurse, where technology meets compassionate care, is looking for professional nurses & offering flexibility, balance and a modern work environment.
AccessNurse-TeamHealth is the premier medical call center, delivering 24/7 telephone nurse triage, answering services and health information services to hospitals, physician offices, and insurance plans across the country. We serve more than 20,000 clinicians and practices along with healthcare systems, health plans, and federally qualified health centers across the country. From day one, you'll work from home using advanced evidence-based clinical decision tools to help patients get the right level of care at the right time.
Why Nurses Love This Role:
  • 100% remote- work from home
  • No bedside lifting or hospital burn out
  • The variety of scheduling options
  • Competitive Pay + excellent benefits
  • Supportive, collaborative team culture
  • Paid training & equipment is provided
  • Opportunities for bilingual pay incentive
As a Telephone Triage RN, you'll use clinical expertise and technology to guide patients across the lifespan & determine the best way to address their medical issues and concerns over the phone:
You will:
  • Assess symptoms using physician-developed clinical algorithms
  • Deliver & document health education to assist patients in managing their symptoms when indicated
  • Assist in getting patients to the appropriate level of care (e.g. home care, an office visit, emergency room)
  • Consult with physicians as needed

Other Considerations
Offerings
• Full-time opportunities available (26 hours+) 26 - 31 hours/week is eligible for 65% of PTO
• Additional pay incentives/shift differentials
• Hiring for afternoons, evenings, and weekends
• Remote work schedule
• Computer equipment provided
• Paid training provided
• Benefits package (full time employees)
• Career growth opportunities
• $500 Employee Referral Bonus with no cap

Apply