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Remote Helpdesk Jobs in Tennessee (NOW HIRING)

HealthSouth

Remote Pharmacist Pool

Kingsport, TN · Remote

$55.50 - $66.50/hr

The Remote Pharmacist participates with other members of the healthcare team helping patients achieve positive clinical outcomes by monitoring, evaluating, verifying, ordering, and making ...

AO Globe Life

Remote Benefits Advisor

Memphis, TN · On-site +1

$95K - $115K/yr

Work from home helping people who already requested info about benefit programs. You follow up, see ... Keep notes + stay organized Why People Choose This * 100% remote (work from anywhere in the U.S.

ForgeFit

Remote Customer Service Specialist

Memphis, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Tennessee

Remote Helpdesk information

See Tennessee salary details

$11

$21

$30

How much do remote helpdesk jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote helpdesk in Tennessee is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

How can I make 2000 a week working from home?

A remote helpdesk role typically pays between $15 and $25 per hour, so earning $2000 weekly would require working approximately 80 hours at the higher end of this range. To increase earnings, professionals can develop technical skills, obtain relevant certifications, and seek higher-paying positions or freelance opportunities that offer flexible hours and additional income streams.

Is AI replacing IT's help desk?

AI is automating certain help desk tasks such as troubleshooting common issues and providing basic support, but it does not fully replace the role of a remote helpdesk technician. Helpdesk professionals are still needed for complex problems, customer interaction, and system management that require human judgment and technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What job makes $10,000 a month without a degree?

A remote helpdesk technician can potentially earn around $10,000 per month with experience, strong technical skills, and certifications such as CompTIA or Microsoft. High earnings often depend on the complexity of support, client base, and the ability to handle multiple accounts efficiently.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

Is IT possible to get a remote help desk job?

Yes, remote help desk jobs are widely available and often require skills in troubleshooting, customer service, and familiarity with remote support tools like remote desktop software. Many companies offer these positions with flexible schedules, and relevant certifications such as CompTIA A+ can improve job prospects.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Tennessee? The most popular types of Helpdesk jobs in Tennessee are:
What are popular job titles related to Remote Helpdesk jobs in Tennessee? For Remote Helpdesk jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Tennessee look for? The top searched job categories for Remote Helpdesk jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Helpdesk jobs? Cities in Tennessee with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Tennessee as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,705 per year, or $21 per hour.
Remote Pharmacist Pool

Remote Pharmacist Pool

HealthSouth

Kingsport, TN • Remote

$55.50 - $66.50/hr

Other

Posted 20 days ago

Encompass Health rating

6.9

Company rating: 6.9 out of 10

Based on 405 frontline employees who took The Breakroom Quiz

452nd of 872 rated healthcare providers

Job description

Remote Pharmacists support multiple Encompass Health hospitals, each with a daily census of 30 to 60 patients. This position uses ACEIT and various medication processes to assess, plan, intervene when necessary, implement and evaluate patient care in compliance with each of these hospitals concerning their policies, protocols and procedures. The Remote Pharmacist participates with other members of the healthcare team helping patients achieve positive clinical outcomes by monitoring, evaluating, verifying, ordering, and making recommendations to assure the appropriate, safe and effective use of pharmaceuticals for all patients. This position uses professional judgment with respect to any clinical decisions and recommendations. The Remote Pharmacist assumes responsibility for any staff working under their supervision

Jobcode: 101349

What Encompass Health employees say

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Benefits

Hours and flexibility

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About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1984

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