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Overnight Helpdesk Jobs in Tennessee (NOW HIRING)

Cornerstone Caregiving

TN

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

Overnight Caregiver

Algood, TN · On-site

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

TN · On-site

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

Overnight Caregiver

Livingston, TN

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

TN · On-site

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

Overnight Caregiver

Doyle, TN · On-site

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

TN · On-site

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

TN · On-site

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

TN · On-site

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

Overnight Caregiver

Pleasant Hill, TN · On-site

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

Cornerstone Caregiving

Overnight Caregiver

Cookeville, TN · On-site

$16.50 - $20/hr

... helping clients remain safe and comfortable during the night. Responsibilities include: Assisting with overnight toileting and personal care Medication reminders as directed Monitoring client safety ...

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All JobsHelpdesk JobsOvernight Helpdesk JobsOvernight Helpdesk Jobs in Tennessee

Overnight Helpdesk information

See Tennessee salary details

$15.1K

$65.3K

$113.1K

How much do overnight helpdesk jobs pay per year?

As of Aug 25, 2026, the average yearly pay for overnight helpdesk in Tennessee is $65,286.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $82,900.00 per year, depending on experience, location, and employer.

What is an overnight helpdesk?

An Overnight Helpdesk is a support service that operates during nighttime hours to assist users with technical issues or service requests. Staffed by IT professionals, the overnight helpdesk ensures that businesses and organizations have round-the-clock support for resolving problems related to computers, software, networks, and other technology systems. This role is especially important for companies with global operations or those that require continuous uptime. Working overnight shifts, these helpdesk agents are responsible for troubleshooting, escalating issues as needed, and maintaining service records.

What are the key skills and qualifications needed to thrive as an overnight helpdesk technician?

To thrive as an Overnight Helpdesk technician, you need strong troubleshooting abilities, IT knowledge (often with a degree or CompTIA A+ certification), and experience in customer support. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and time management are soft skills that help in resolving issues efficiently during off-hours. These skills ensure consistent technical support, minimize downtime, and maintain user satisfaction when resources are limited overnight.

What are some unique challenges faced by an overnight helpdesk professional, and how can they be managed?

Overnight Helpdesk professionals often handle technical issues during hours when fewer resources or team members may be immediately available. This can mean troubleshooting independently and prioritizing incidents until daytime staff arrive. Effective communication skills and strong documentation are crucial so that ongoing issues can be handed off smoothly to the next shift. Proactive time management and self-care strategies also help in adapting to the non-traditional schedule and maintaining productivity.

What is the difference between Overnight Helpdesk vs Night Support Technician?

FeatureOvernight HelpdeskNight Support Technician
CertificationsHelpdesk certifications (e.g., HDI, CompTIA A+)Technical support certifications (e.g., CompTIA A+)
Work EnvironmentHelpdesk ticketing systems, remote support, office or remoteTechnical troubleshooting, on-site or remote, often in data centers or client sites
Industry UsageIT support, customer service, tech companiesIT support, network maintenance, hardware troubleshooting
Common Search IntentOvernight Helpdesk vs Night Support TechnicianOvernight Helpdesk vs Night Support Technician

Both roles involve providing technical support during night hours, but the Overnight Helpdesk typically focuses on remote customer service and ticket resolution, while the Night Support Technician may perform more hands-on hardware or network troubleshooting. The certifications and work environments overlap significantly, making them closely related roles in IT support.

What are the most commonly searched types of Helpdesk jobs in Tennessee?

The most popular types of Helpdesk jobs in Tennessee are:

Overnight Helpdesk jobs near you
Infographic showing various Overnight Helpdesk job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $65,286 per year, or $31.4 per hour.

Overnight Help/Caregiver Needed in Shelbyville, TN 37160

Helping Hearts USA LLC

Murfreesboro, TN • On-site

$17 - $19/hr

Full-time

Re-posted 11 days ago

Job description

Begins Immediately!! Overnight: 7 PM - 7 AM/ 3 days a week M, Tues, Wed

Job Summary:

We are seeking reliable and dedicated Caretakers to join us at Helping Hearts. This role is essential in providing high-quality support to our residents, ensuring their comfort and well-being. The ideal candidate will assist with daily living activities, light housekeeping, personal care, and emotional support. 

Responsibilities:

  • Daily Care and Support

  • Assist residents with activities and daily living activities (ADL’s) including bathing, dressing, toileting, and grooming

  • Help residents with mobility, including walking, transferring, and repositioning, per care plans

  • Monitor vital signs and report any changes in residents’ appearance, behavior, and health status

  • Provide companionship and emotional support

  • Household and Meal assistance

  • Light housekeeping and laundry assistance to ensure a comfortable living environment for residents

  • Report accidents, incidents, or safety concerns promptly to the appropriate personnel

  • Accompany clients to appointments or errands as needed

  • Ensure compliance with HIPPA guidelines while handling patient information

Requirements:

  • High School diploma or equivalent

  • Valid Drivers Licence

  • Previous experience in Medication Assistance is preferred

  • Certification as a Nursing Assistant or Home Health Aide is a plus

  • Ability to pass pre-employment physical(drug screening) and background checks

  • Flexible availability, including weekends and holidays

  • Ability to work independently and as part of a team

  • Good communication and interpersonal skills

  • Compassionate and patient

Benefits:

  • Competitive salary 

  • Opportunities for professional growth and advancement

  • Supportive and collaborative work environment

Become a part of our team and make a difference in the lives of our residents! Apply today!