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Entry Level Helpdesk Jobs in Tennessee (NOW HIRING)

Our Dayton, TN Division is accepting applications for an entry level Helper who can use their knowledge and skills to assist in installations. Job Responsibilities * * Ability to perform supervised ...

Our Dayton, TN Division is accepting applications for an entry level Helper who can use their knowledge and skills to assist in installations. Job Responsibilities * * Ability to perform supervised ...

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Entry Level Marketing Assistant

Memphis, TN · On-site

$1.3K - $1.6K/wk

Dream Innovations provides hands-on training and ongoing support to help new team members learn our ... As an Entry Level Marketing Assistant, you will support local marketing and sales campaigns while ...

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Entry Level Helpdesk information

See Tennessee salary details

$11

$21

$30

How much do entry level helpdesk jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for entry level helpdesk in Tennessee is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Tennessee? The most popular types of Helpdesk jobs in Tennessee are:
What cities in Tennessee are hiring for Entry Level Helpdesk jobs? Cities in Tennessee with the most Entry Level Helpdesk job openings:
Infographic showing various Entry Level Helpdesk job openings in Tennessee as of July 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,705 per year, or $21 per hour.

Full-time

Medical, Dental, Retirement, PTO

Posted 24 days ago


Job description

D.H. Griffin Contracting specializes in industrial equipment installation, relocation and removal, mechanical construction, technical and management services. Our focus on quality workmanship, timely performance, and safety have allowed us to work for premier facilities across the nation, ranging from auto manufacturing and aerospace to chemical and industrial plants.

Job Description

Our Dayton, TN Division is accepting applications for an entry level Helper who can use their knowledge and skills to assist in installations.

Job Responsibilities

    • Ability to perform supervised installations
    • Must be a good communicator and able to follow instructions from supervisor.
    • Must show willingness to perform assigned tasks and gain knowledge of the trade.
    • Responsible for jobsite cleanliness.
    • Must adhere to safety policies and be a champion of safe work practices and policies.

Skills and Qualifications

    • 0 to 3 years industrial construction experience.
    • Strong interpersonal skills to communicate with co-workers.
    • High School Diploma or GED preferred but not required.

Compensation and Benefits

D.H. Griffin Companies offer full benefits, including paid vacation and holidays, 401K w/ company matching, flexible spending program, health & dental through Blue Cross Blue Shield and more.

Get rewarded for your achievements with a fair salary and advancement opportunities and appreciate a positive company culture. Compensation commensurate with experience.  All employees must be able to pass E-verify, a background check and drug screening.

Learn more about our company @ www.DHGriffin.com.

D.H. Griffin Wrecking Co. Inc. is an Equal Employment Opportunity Employer