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Entry Level Helpdesk Jobs in Tennessee (NOW HIRING)

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We're hiring an entry-level helper to learn glass installation from the ground up. No experience required. This is hands-on work. You'll be on job sites every day, handling glass, learning to measure ...

Entry Level Marketing Assistant

Memphis, TN · On-site

$1.3K - $1.6K/wk

Dream Innovations provides hands-on training and ongoing support to help new team members learn our ... As an Entry Level Marketing Assistant, you will support local marketing and sales campaigns while ...

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Entry Level Helpdesk information

See Tennessee salary details

$11

$21

$30

How much do entry level helpdesk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level helpdesk in Tennessee is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.56 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Tennessee? The most popular types of Helpdesk jobs in Tennessee are:
What cities in Tennessee are hiring for Entry Level Helpdesk jobs? Cities in Tennessee with the most Entry Level Helpdesk job openings:
Infographic showing various Entry Level Helpdesk job openings in Tennessee as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,705 per year, or $21 per hour.

Entry-Level Glass Installer / Glazier / Helper (Franklin, TN)

Lewis Glass

Franklin, TN • On-site

$20 - $25/hr

Full-time

Retirement, PTO

Posted 9 days ago

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Job description

Full job description

We're Lewis Glass, a small, owner-run shop in Franklin. We build custom shower enclosures, mirrors, and glass for homes all over the Nashville-Franklin area. We're hiring an entry-level helper to learn glass installation from the ground up. No experience required.

This is hands-on work. You'll be on job sites every day, handling glass, learning to measure, carrying glass panels, and helping our lead installers turn a bare bathroom into a finished shower the homeowner is proud of.

We'll teach you the trade. What we can't teach is showing up on time, taking pride in your work, and treating a customer's home with respect. Bring that, and we'll make you into a skilled installer.

If you're motivated, good with your hands, and want to build a career in a real trade, keep reading.

What your day looks like

You'll start at our shop in Franklin, load the truck with your lead installer, and review the day's jobs. Then you're out in the field around Williamson County and the Nashville area. One day it's a custom frameless shower enclosure in a new home, the next it's a wall of mirror or a glass railing in a remodel. Other days you're on the commercial side: aluminum storefronts and glass entrances for retail spaces and new construction. Every job is a little different, and every one ends with finished glass somebody's proud of. You'll learn by doing, right next to people who've done it for years.

What you'll do

  • Ride with a lead installer and learn the trade on real jobs
  • Help carry, position, and set glass (you'll lift 45 lbs+ through the day, heavier panels are two-person lifts)
  • Hand tools, hold material, and learn to use drills, levels, and suction cups
  • Keep the work area clean and protected in every home, every time
  • Learn to caulk clean lines and check your work against the quality standards every Lewis Glass install has to meet
  • Talk to homeowners like a professional and leave the place better than you found it

Who we're looking for

  • Shows up on time and follows through. This is the one we won't bend on.
  • Takes real pride in doing a job right
  • Comfortable on your feet all day: lifting, bending, kneeling, climbing ladders
  • Good with your hands and willing to learn the math (reading a tape measure, working in fractions)
  • Respectful around customers and their homes
  • Reliable transportation, a valid driver's license, and a clean driving record

No glass experience needed. A background in construction, remodeling, carpentry, or any hands-on work helps, but we don't require it. If you've never picked up a power tool and you learn fast and want it, apply anyway.

What you get

  • Paid, hands-on training from installers who actually know the trade
  • A real path to grow: helper to installer to lead installer, with pay that climbs as your skill does
  • A guaranteed 40-hour work week, year-round, no seasonal layoffs
  • 401(k) with up to 3% company match
  • 10 days of paid vacation plus 5 days of paid sick time
  • Bonus opportunities twice a year
  • Referral program
  • Tools and gear provided
  • A small, tight crew that values good people and pulls together

Pay

$20–25/hour. New hires with no experience start at $20, and you climb toward $25 as your skill grows. We pay for skill, and you earn raises as you prove them.

Schedule

Full-time, Monday through Friday, 7:00 am to 3:30 pm.

Before you start

Hired candidates complete a background check, a driving record review, and a drug test. Lewis Glass is an equal opportunity employer.

How to apply

Hit apply. Tell us in a sentence or two why you want to learn this trade. We read every one.

Pay: $20.00 - $25.00 per hour

Benefits:

  • 401(k)
  • On-the-job training
  • Paid time off
  • Paid training
  • Referral program
  • Tools provided

Company Description

Lewis Glass is an owner-run glass shop in Franklin, TN, serving homeowners and builders across the Nashville-Franklin area. We build custom shower enclosures, mirrors, insulated glass, and commercial storefronts, and we're known for clean installs and doing right by the customer. We hire for character and teach the skill, so a motivated person can start as a helper and grow into a lead installer. You get steady 40-hour weeks, a tight crew that looks out for each other, and real room to build a career in a trade you can be proud of. If you take pride in your work, we want to meet you.